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Senior Account Manager - Kansas City, MO

We anticipate the application window for this opening will close on - 25 Apr 2025


 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

 Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.  

 

To gain market share and grow market in the Cardiac Ablation Business (CAS) by promoting, selling, and servicing Medtronic's CA Solutions products within assigned territory. 

 

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. 

 

* As this is a field based role, there may be up to 75% travel within the assigned territoryMust have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application, and you will need to produce or obtain an auto insurance policy. * 

 

To find all CAS Sales roles available please use #cassales in the key word search at Medtronic Careers 

 

Primary Responsibilities

  • Represent Medtronic CA Solutions as the point of contact for assigned accounts

  • Responsible for sales, service, clinical / tech support 

  • Manage overall relationship between CA and account 

  • Conduct sales calls to promote, sell, and service Medtronic's CA Solutions products and services 

  • Implement quarterly sales plan and achieve sales goals and objectives 

  • Maintain knowledge of Medtronic CAS products and support sales efforts of same 

  • Coordinate customer activities at all meetings as assigned 

  • Complete administrative reporting as assigned (for example: expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log) 

  • Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features 

  • Cost-effectively manage time and assets 

  • Effectively utilize sales collateral to support promotional and territorial needs 

  • Train and educate customers to gain incremental business and expand market 

  • Maintain proficient level of product knowledge in all assigned product lines 

  • Advise customers of changes and developments related to CAS products, indications, approvals, protocols and safety information 

 

 Required Qualifications

  • Bachelor’s degree  

  • 5 years medical industry sales experience (selling physician preference products) in hospital environment with 3 years medical sales within the field of Cardiology hospital environment selling to electro physiologists in the EP/ Ablation market 

 

Preferred Qualifications

  • Master’s degree 

  • Demonstrable success in previous employment indicating high level of sales performance 

 

 

PHYSICAL JOB REQUIREMENTS:  

  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

  • Frequent required travel to customer clinics, hospitals and offsite meetingsWhile performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers 

  • Occasionally will lift and/or move up to 15 pounds 

  • Must be able to stand/sit/walk for 8 hours a day 

  • Over 75% travel required 

  • Cath Lab / OR procedural observations as needed 

  • Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application 

  • Can produce or obtain an auto insurance policy 

 

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to createWe offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. 

 

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here. 

 

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

 

ABOUT MEDTRONIC 

Together, we can change healthcare worldwideAt Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend lifeWe challenge ourselves and each other to make tomorrow better than yesterdayIt is what makes this an exciting and rewarding place to be. 

 

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our teamLet’s work together to address universal healthcare needs and improve patients’ livesHelp us shape the future. 

 

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. 

 

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees 

 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$65,000.00 - $65,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Average salary estimate

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$65000K

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What You Should Know About Senior Account Manager - Kansas City, MO, Medtronic

Are you ready to take on an exciting opportunity with Medtronic as a Senior Account Manager in Kansas City, MO? At Medtronic, we believe in fostering a life-long career filled with innovation and meaningful impact on healthcare access and equity. In this role, you'll be on the front lines, championing our Cardiac Ablation Solutions across your designated territory. Your main focus will be to cultivate relationships with clients, providing them with exceptional sales and clinical support. Every day will bring new challenges, whether you're conducting sales calls, implementing strategic plans, or collaborating with your accounts to meet their unique needs. With up to 75% travel required, you'll be on the move, meeting with hospital staff, doctors, and contributing to life-saving solutions. We’re looking for passionate candidates who live by our values of accountability and quality, and who can bring their diverse experiences to our team. Your success will be supported through ongoing training and development opportunities that truly empower you to shape your career. If you have a Bachelor’s degree, a strong background in medical sales, particularly in cardiology, and a zeal for helping others, we want to hear from you. Join Medtronic and be part of a mission-driven team that continually pushes the limits of what healthcare technologies can achieve. Together, we can change lives!

Frequently Asked Questions (FAQs) for Senior Account Manager - Kansas City, MO Role at Medtronic
What are the main responsibilities of a Senior Account Manager at Medtronic?

As a Senior Account Manager at Medtronic, your primary responsibilities include representing Medtronic's Cardiac Ablation Solutions, managing client relationships, conducting sales calls, and coordinating customer activities. You will be tasked with implementing sales strategies to gain market share while providing excellent customer service. Additionally, you will complete administrative reporting and maintain up-to-date knowledge of the products to support your sales efforts.

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What qualifications are needed for the Senior Account Manager position at Medtronic?

To qualify for the Senior Account Manager role at Medtronic, candidates must possess a Bachelor's degree along with at least five years of medical industry sales experience, specifically within a hospital environment. Ideally, applicants should have three years of experience in the cardiology field, engaging with electrophysiologists in the EP/Ablation market.

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What kind of support and training does Medtronic offer to Senior Account Managers?

At Medtronic, we are committed to your success as a Senior Account Manager. We provide comprehensive training, mentorship, and resources that allow you to thrive in your career. From product knowledge to sales strategies, you'll receive the support you need to excel in this role and meet your sales goals.

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What is the travel requirement for the Senior Account Manager role at Medtronic?

The Senior Account Manager position at Medtronic requires significant travel, with up to 75% of your time spent visiting customer clinics, hospitals, and offsite meetings. Successful candidates should be flexible and comfortable with travel demands to build and maintain client relationships effectively.

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How does compensation work for the Senior Account Manager position at Medtronic?

The compensation for the Senior Account Manager position at Medtronic includes a competitive base salary along with participation in a Sales Incentive Plan (SIP). This SIP allows you to earn significant additional compensation based on achieving or exceeding your performance goals. Details regarding the total rewards and benefits are available during the hiring process.

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Common Interview Questions for Senior Account Manager - Kansas City, MO
Can you describe your experience in medical sales related to cardiology?

In answering this question, focus on specific examples of your previous roles in medical sales, particularly how you've engaged with healthcare professionals, managed accounts, and met or exceeded sales targets within the cardiology sector. Highlight your understanding of the unique challenges and needs in this area.

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What strategies do you utilize to build relationships with clients?

To respond effectively, share your approaches to relationship-building, such as how you personalize client interactions, follow up on meetings, and ensure that you understand their needs and preferences. Emphasize the importance of trust and communication in maintaining long-term partnerships.

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How do you stay updated on advancements in medical technology?

When asked this, highlight your commitment to continuous learning. Discuss any specific resources you utilize, such as industry publications, webinars, or conferences, showing that you value staying informed about changes and innovations in medical technology, particularly in cardiology.

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How do you handle objections from healthcare professionals during sales calls?

Explain your approach to handling objections calmly and professionally. Give an example of a time when you encountered a challenging objection, illustrating how you listened carefully, addressed their concerns, and provided information that swayed their decision in your favor.

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Can you give an example of a successful sales campaign you managed?

Provide a structured answer by first outlining the campaign objectives, then detailing your strategies and how you executed them. Discuss the results, whether in terms of revenue generated, new accounts opened, or client satisfaction, demonstrating your ability to drive successful outcomes.

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What metrics do you consider important for evaluating your sales performance?

In your response, mention key performance indicators that you've tracked in previous roles, such as sales growth percentage, account retention rates, and new customer acquisition rates. Explain how you utilize these metrics to assess your effectiveness and adapt your strategies.

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How do you prioritize your accounts and manage your time effectively?

Discuss your methodology for prioritizing accounts based on potential revenue, relationship history, and client needs. Share techniques you use to manage your time, such as CRM tools or scheduling techniques to ensure you meet targets while providing exceptional service.

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What attracted you to the Senior Account Manager position at Medtronic?

Your answer should focus on your alignment with Medtronic's values, your enthusiasm for the medical technology sector, and how this role allows you to leverage your skills while contributing to meaningful healthcare solutions. Highlight specific aspects of Medtronic's mission that resonate with you.

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How do you educate clients about new products?

Share your approach to client education, emphasizing how you tailor your delivery based on the client's knowledge level and context. Include methods like hands-on demonstrations, valuable resource sharing, or follow-up sessions to ensure they fully understand the product uses and benefits.

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What do you consider your biggest achievement in your sales career?

When discussing your biggest achievement, be specific and quantify your success if possible. Detail how this achievement highlights your skills as a Senior Account Manager and how it aligns with the performance expectations at Medtronic.

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