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Issuing Specialist Seller - job 12 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Issuing Specialist Seller, Visa

Join our team as an Issuing Specialist Seller in beautiful Wilmington, where your expertise in financial services, particularly within the FinTech sector, will make a significant impact! As an Issuing Specialist Seller, you'll be at the forefront of driving Visa’s innovative solutions tailored to Issuers. We’re looking for a sales leader who thrives in navigating complex organizations and is adept at providing tailored solutions across various functions. Your role will involve collaborating with a dynamic team of Generalist Sellers, Sales Operations, and more, to deliver exceptional value to our clients. You’ll actively prospect and close deals, ensuring a deep understanding of emerging trends and challenges faced by our clients in the payments ecosystem. This position offers a balanced hybrid work environment, allowing you the flexibility to work both remotely and in the office. Embrace the opportunity to engage in proactive outreach, develop impactful sales strategies, and build relationships with key decision-makers at high-potential Issuing clients. Join us to elevate everyone, everywhere by being the best way to pay and be paid!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What responsibilities does the Issuing Specialist Seller at Visa have?

The Issuing Specialist Seller at Visa is accountable for achieving the Issuing Solutions revenue objectives, which include acquiring new clients and ensuring the growth of existing relationships. This role involves actively prospecting and closing opportunities, collaborating with cross-functional teams, and developing tailored sales strategies that align with Visa’s overall mission. Additionally, regular client outreach is essential to maintaining high client satisfaction.

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What qualifications are necessary for the Issuing Specialist Seller position at Visa?

Ideal candidates for the Issuing Specialist Seller position at Visa should possess significant experience in the financial services industry, especially with FinTech Issuers and Program Managers. A deep understanding of payment ecosystems, emerging trends, and regulatory changes is crucial. Strong sales acumen, effective communication skills, and a track record of meeting sales objectives in complex environments will set candidates apart.

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Is travel required for the Issuing Specialist Seller role at Visa?

Yes, the Issuing Specialist Seller role at Visa requires moderate to extensive travel. This is essential for attending client meetings, industry conferences, and partner events. Engaging face-to-face with clients and stakeholders is a key part of building relationships and driving Visa’s solutions in the marketplace.

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How does the Issuing Specialist Seller collaborate with internal teams at Visa?

Cross-functional collaboration is vital for the Issuing Specialist Seller at Visa. This position works closely with teams such as Sales Operations, Product, Client Services, and Marketing to ensure that client needs are met and strategies are aligned. By collaborating effectively, the Issuing Specialist Seller helps drive optimal client experiences and contributes to continuous product improvement.

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What is the work environment like for the Issuing Specialist Seller at Visa?

Visa offers a hybrid work environment for the Issuing Specialist Seller position. Employees can alternate their time between remote work and the office, typically spending 2-3 days a week in the office as determined by leadership. This flexibility supports a balanced work-life ratio while allowing for essential in-person collaboration when needed.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience in the financial services sector relevant to the Issuing Specialist Seller role?

In answering this question, focus on key roles you’ve held, specifically mentioning any experiences related to FinTech Issuers and Program Managers. Highlight situations where you navigated complex organizations and discuss specific solutions you provided to meet client needs.

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How do you approach prospecting high potential Issuing clients?

To effectively answer this question, share your methods of market research and data analysis. Describe any tools you use to identify high-potential clients and your strategy for engaging with decision-makers. Providing examples of successful outcomes will strengthen your response.

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What sales strategies have you implemented in your prior roles that align with Visa’s mission?

Discuss specific sales strategies you have applied, particularly those that emphasize tailored solutions and collaborative approaches. Relate these strategies directly to Visa's mission of uplifting payment experiences, demonstrating your understanding of how they align with the client’s needs.

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Describe a time when you had to lead cross-functional collaboration to close a deal.

This question asks for a specific example from your experience. Detail the stakeholders you engaged, your role in facilitating communication, and the process you followed to achieve success. Highlight the benefits of this collaboration to both the client and Visa.

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How do you keep up with the emerging trends and changes in the payments ecosystem?

Mention your favorite industry publications, newsletters, or webinars that you follow to stay informed. Discuss your proactive approach in researching new regulations and trends, emphasizing how this knowledge influences your sales tactics.

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What steps do you take to ensure client satisfaction post-sale?

Discuss the importance of proactive communication, regular follow-ups, and engaging clients with relevant insights. Explain how you utilize feedback to drive continuous improvement in client relationships and ensure their evolving needs are met.

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Can you describe how you’ve used Microsoft Dynamics or similar CRM tools in your previous roles?

Focus on your familiarity and experience with CRM systems, specifically how you’ve utilized these tools to track sales activities, analyze market trends, and improve sales processes. Mention any specific successes attributed to your use of these tools.

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What challenges have you faced while selling financial services solutions, and how did you overcome them?

Provide an example of a challenge related to selling financial services solutions. Discuss the problem-solving strategies you employed and the eventual outcome, emphasizing resilience and adaptability.

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How do you tailor your presentations to different audiences?

Talk about your approach to understanding your audience's needs and customizing presentations accordingly. Highlight how you incorporate data and case studies to make your presentations more effective and relevant.

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What’s your approach to identifying and cultivating relationships with key decision-makers?

Detail your strategies for networking and building relationships. Include techniques for engaging decision-makers, such as personalized outreach and demonstrating the value of solutions from the start.

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DATE POSTED
April 3, 2025

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