As a Strategic Account Manager at Lumion, you will play a pivotal role in driving strategic partnerships, developing comprehensive partnership roadmaps, and identifying upselling opportunities within our existing partner schools. Your responsibilities will also include monitoring key performance indicators (KPIs) to ensure growth and revenue maximization while collaborating with other teams to foster a success-oriented culture.

To succeed as a Strategic Account Manager at Lumion, you should possess proven sales success with solid account management experience. A background in post-secondary education markets is preferred, along with exceptional organizational skills and a consultative approach to communication. A high level of motivation, resilience, and the ability to collaborate within a team are essential traits for this role.

At Lumion, a Strategic Account Manager must be proficient in sales and account management, exhibit strong consultative communication skills, and demonstrate excellent organizational abilities. Relationship-building expertise is crucial, along with the capacity to multitask and excel within a fast-paced environment to support and manage partner needs effectively.

Lumion is dedicated to cultivating a transparent and open culture that encourages its Strategic Account Managers to share ideas and work collaboratively. You will receive hands-on training, access to essential resources, and have the chance to build impactful relationships, all aimed at fostering your personal and professional growth.

While exact compensation is not provided, typical ranges for a Strategic Account Manager at Lumion are between $85,000 and $120,000. You'll enjoy additional benefits such as unlimited paid time off, health insurance reimbursement, a 401k plan, and a monthly allowance for personal wellness, making this role not just rewarding in terms of career growth, but also in overall quality of life.

In answering this question, illustrate your past experiences where you successfully managed accounts or sales territories. Highlight specific metrics, such as sales growth percentages or the number of clients you managed, and explain your approach to building long-term relationships with clients.

Demonstrate your consultative communication skills by sharing a specific example of a challenging situation with a partner. Discuss the steps you took to understand their concerns and how you worked collaboratively to find a solution that benefited both parties.

Discuss strategies like conducting regular reviews of account performance, maintaining open lines of communication with clients to understand their evolving needs, and leveraging data insights to inform your upselling proposals. Providing an example of a successful strategy in action can reinforce your answer.

Explain your time management techniques, such as using a priority matrix or scheduling regular check-ins with different clients. Highlight the importance of staying organized and responsive while keeping a flexible approach to accommodate urgent requests from partners.

Share a specific event where you not only met but exceeded your sales targets. Discuss the strategies you employed, the obstacles you faced, and the outcomes of your success, including any recognition or tangible value you provided to your team or organization.

Demonstrate your research on Lumion by discussing its unique selling propositions, such as its innovative software and comprehensive support for trade and technical schools. Relate it back to how your skills and experiences can contribute to Lumion’s mission of empowering educational institutions.

Discuss your personal motivation techniques, whether it’s setting short and long-term goals, utilizing productivity tools, or maintaining a balanced work-life dynamic. Emphasize how these practices help you remain productive and engaged with your work.

Emphasize the value you place on collaboration by sharing how teamwork can enhance sales results. Discuss how you’ve worked with cross-functional teams in past roles and the positive impact that collaboration has had on achieving collective goals.

Describe your approach to onboarding and educating partners. Discuss how you would tailor your presentations to address their specific needs and how you would ensure they understand the full value of what Lumion can offer to enhance their operations.

Outline the tools and methods you use to keep track of KPIs, whether through CRM software or spreadsheets. Explain how you analyze your performance metrics to adjust strategies and improve outcomes continuously.