Billing Administrator

The Billing Administrator at Miller Transportation Group primarily handles monthly and weekly billing processes, follows up on billing queries, conducts filing, scanning, mailing, and data input, as well as some general ledger reconciliation. Strong organizational and customer service skills are crucial in this role to ensure seamless operations.

To excel as a Billing Administrator at Miller Transportation Group, candidates should possess excellent customer service capabilities, strong time management and organization skills, problem-solving aptitude, and proficiency in Microsoft Office applications, particularly Outlook and Excel. A minimum of a high school diploma is preferred, with an Associate’s Degree being advantageous.

The Billing Administrator position at Miller Transportation Group offers a steady Monday through Friday schedule from 8:30 AM to 5:00 PM. This allows for a balanced work-life routine while contributing to the team’s success.

Miller Transportation Group offers a comprehensive benefits package for Billing Administrators, which includes medical, dental, and vision insurance, company-paid life insurance, a 401(k) plan with matching contributions, alongside employee discounts and an employee assistance program.

The Billing Administrator role at Miller Transportation Group offers competitive compensation ranging from $22 to $24 per hour, reflecting the importance of this vital position within our company.

Discuss specific billing procedures you have managed in previous roles, including any software you used for tracking. Provide examples of how you ensured accuracy in billing and any challenges you overcame.

Explain your approach to prioritization, possibly mentioning tools you use to manage time and tasks. Cite an example where you successfully managed competing deadlines, and the outcome of your effective time management.

Share your approach to handling customer inquiries, including how you communicate transparently and ensure prompt resolutions. An example of a time when a customer expressed satisfaction after your intervention would strengthen your answer.

Talk about your proficiency in data entry and any relevant systems you've used. Provide details on how your accuracy impacted inventory management and helped in minimizing errors.

Demonstrate your knowledge of Miller Transportation Group’s history, values, and industry standing. Emphasizing the company's family-owned aspect can show your alignment with their culture.

Describe your conflict resolution strategy, focusing on communication and empathy. Providing a real-life example of how you handled a difficult interaction to a satisfactory conclusion will showcase your skills.

Detail how you’ve used Excel for data analysis or reporting and Outlook for task management and scheduling. Share a specific task from previous jobs that required these skills.

Discuss the traits and skills necessary for a Billing Administrator, such as attention to detail, organization skills, customer service, and the ability to work under pressure to meet deadlines.

Talk about the methods or checks you engage in to prevent mistakes, such as double-checking figures, using software tools for accuracy, or developing checklists for processes.

Share your enthusiasm for joining a long-standing family-owned business like Miller Transportation Group. Mention how their values, commitment to customer service, and growth potential align with your career aspirations.