Description
Functional Medicine Medical Assistant Responsibilities
* Show interest in and enthusiasm for this unique approach to health & wellness
* Carry out activities that support the provider in ensuring a smooth work-flow
* Be willing to learn the basics of various Functional Medicine specialty labs (i.e. why they are done) and instruct patients on how to complete them
* “Visit Prep” for patients 48 hours in advance of visits. Visit prepping includes the following:
* Check each chart to ensure that visit paperwork was completed at least 48 hours prior to the visit (paperwork includes the New Patient Intake and MSQ forms)
* If forms have not been completed, reach out to the patient via phone call to remind them to please complete these forms as soon as possible
* On the day of the visit, room patients in a timely manner. Rooming includes:
* Obtaining any paperwork that has not already been completed
* Obtaining vital signs per usual protocol
* Communicating to the clinician of any patient concerns or questions that may arise prior to the actual visit
* Following the visit, assist the clinician with the following duties, if applicable:
* Provide the patient with educational handouts and other forms
* Help assist the patient in completing any bloodwork
* If ordered, provide and explain to patients how to complete specialty labs as well as the company’s direct contact with any questions
* Place orders for supplements if recommended and/or assist the patient with purchasing supplements that are stocked in house
* Assist patients in scheduling follow up appointments with the clinician, dietician, or other providers
* In between seeing patients, duties may include:
* Answering patient questions that arise between visits
* This may include consulting with the clinician if a simple or limited question or advising the patient to schedule a visit to address (a clinical decision tree will be provided to the MA to help with this)
* Checking specialty lab portals daily, downloading any new results into the patient’s chart, and notifying the clinician that the result is available
* Forwarding to patients their specialty lab results when available
* Prepping for upcoming visits (i.e. ensuring forms have been completed)
* Queuing supplement and/or medication refills for clinicians
* Checking on supplement or testing kit inventory and communicating with the Inventory Manager when more supplies are needed
* Ability to travel between locations, as needed.
Teamwork and Development
* Demonstrates the ability to be initiative-taking, supportive, and collaborative.
* Share knowledge, promote positivity, and take personal responsibility for your professional development.
* Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner.
* Provide outstanding communication, documentation, education, and care to all patients.
* Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.
* Demonstrate the ability to prioritize and respond quickly to changing & demanding environments.
Requirements
Functional Medicine aims to determine why and how disease occurs. These visits tend to be longer than other medical visits, which allows time for the provider to assess a patient’s lifestyle, environment, and genetic factors that contribute to disease. As such, the job roles for a Medical Assistant in Functional Medicine are unique in some ways. We are looking for a Medical Assistant who is excited about joining our Functional Medicine clinicians!
Essential Functions and Qualifications
* Punctuality and adherence to schedule is a must.
* Completion of Medical Assistant program from an accredited institute.
* Medical Assistant program diploma.
* Certification is required (CMA) (RMA) (CCMA)
* Knowledge of medical terminology.
* Ability to lift 25 pounds.
* Ability to work at a computer for extended periods of time.
* Ability to work in an upright, standing position for extended periods of time.
* Manual dexterity.
* Work is performed in a medical office setting using standard medical equipment.
* The risk of exposure to blood and body fluids is present.
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If you are passionate about health and wellness and eager to support a new approach to medicine, look no further than the Functional Medicine Medical Assistant position at our Woodbury, Minnesota clinic. Here, you'll play a vital role in ensuring a seamless workflow for our talented healthcare providers. You'll be involved in pre-visit preparations, such as confirming that new patient paperwork is filled out, and even interacting with patients over the phone to remind them about important forms. On the day of patient visits, you’ll be responsible for rooming patients promptly, taking vital signs, and addressing any concerns they may have before meeting the clinician. Afterward, you will provide essential educational resources, assist with lab work, and help patients navigate through follow-up appointments and supplement orders. Your role is not only to assist but also to actively contribute to a positive and collaborative environment. We value initiative and a willingness to learn, as you'll be expected to understand our unique specialty labs and guide patients in how to complete them. Your contribution to open communication and teamwork will help foster an exceptional patient experience. If you have completed an accredited Medical Assistant program, possess medical certifications, and are eager to be part of a transformative health model, we'd love for you to join our dedicated team of Functional Medicine clinicians!
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