Thank you for considering the Client Success Coordinator role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits.
Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond.
📍Los Angeles, CA, On-site | 💰$24-26 an hour | Full time
Benefits
At Moonbug Entertainment, we are committed to creating an inclusive and diverse work environment. We believe that diversity enriches our workplace and enhances our ability to innovate and connect with audiences around the world. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Moonbug Entertainment is dedicated to fostering a culture where everyone feels valued, respected, and empowered to bring their unique perspectives and talents to the table. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and interview processes.
Join us and be a part of a team that celebrates creativity, collaboration, and the power of diverse voices.
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At Moonbug Entertainment, we're thrilled to offer the opportunity for a dynamic Client Success Coordinator to join our passionate team dedicated to inspiring kids through our beloved entertainment brands like CoComelon and Blippi. As a Client Success Coordinator, you'll serve as the main point of contact for our clients post-sale, ensuring their campaigns run smoothly from start to finish. This isn't just about keeping the clients happy; it's about delivering exceptional service and identifying upsell opportunities that can enhance their experience with our expansive portfolio across multiple platforms globally. You'll work closely with our talented Ad Operations team to troubleshoot any issues that arise during live campaigns while also maintaining crystal-clear communication among all stakeholders involved. Every day will be an adventure as you dive into data analysis, interpreting campaign results, and presenting your findings to clients, establishing yourself as an expert on our channels and audiences. At Moonbug, we believe in a collaborative and high-energy environment where your ability to proactively solve problems and maintain organized documentation will shine. With a range of benefits from health care plans to wellness resources, we empower our employees to grow and thrive in an inclusive workplace. If you have a flair for customer service, strong communication skills, and a collaborative spirit, we would love to welcome you to the Moonbug family, where creativity and diversity flourish!
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