As a Commercial Payment Sales Consultant I at M&T Bank, your primary responsibilities include developing new business opportunities in merchant services, expanding relationships with existing clients, and managing high-touch client accounts. You'll take charge of the entire sales process, conduct thorough analyses of clients' payment structures, and present tailored solutions that align with their needs. Additionally, you'll collaborate with Relationship Managers to market the bank's services and provide consultative training to enhance client understanding.

To qualify for the role of Commercial Payment Sales Consultant I at M&T Bank, you typically need a bachelor’s degree and a minimum of 3 years of experience in Commercial Payments sales or similar banking experience. If you don’t have a degree, 4 years of relevant work experience are acceptable. A Certified Treasury Professional (CTP) designation is preferred, which enhances your credibility and expertise in the field.

The compensation for a Commercial Payment Sales Consultant I at M&T Bank is competitive and market-informed, with an annual pay range from $81,227.67 to $135,379.46. Your specific compensation will be influenced by your knowledge, skills, and experience, ensuring fairness and reward for your contributions to the bank.

In your role as a Commercial Payment Sales Consultant I at M&T Bank, you can expect to engage extensively with business clients at various levels, including executive management. You'll meet with them to deepen relationships and ensure their service needs are met while exploring their complex payment requirements. This role is all about building partnerships and making an impact through personalized service.

A Commercial Payment Sales Consultant I at M&T Bank will utilize a consultative sales approach, focusing on understanding clients' specific needs and developing customized solutions. This involves preparing and presenting persuasive proposals that showcase the benefits and features of merchant services tailored to market trends and client requirements. Collaborating with Relationship Managers and participating in strategic business planning are also key components of your sales strategy.

When answering this question, highlight your ability to listen actively to client needs and customize your approach accordingly. Discuss how you prioritize communication and follow-ups, as well as how you leverage existing relationships to build trust.

Share a specific example where you navigated the complexities of a sales cycle, detailing the steps you took, the challenges faced, and how you ultimately achieved successful outcomes. Highlight your analytical skills and perseverance.

Discuss the importance of market research, networking, and outreach initiatives. Emphasize your ability to identify trends in merchant services and how you would leverage them to create compelling sales pitches.

Explain your method for addressing objections while maintaining a positive rapport. Highlight the importance of understanding the client's perspective and providing informative solutions that address their concerns.

Share your perspective on the significance of thorough needs analysis and collaborative partnership in the implementation process. Discuss how you ensure that both the client's and the bank's goals are met.

Detail your strategies for professional development, such as attending industry conferences, reading relevant publications, and networking with peers. Express your commitment to staying ahead of trends to effectively serve clients.

Discuss your collaborative approach, emphasizing the importance of teamwork. Describe how you would align objectives, share insights, and communicate effectively to drive joint marketing efforts.

Highlight your analytical skills, strong communication abilities, and a customer-centric mindset. Provide examples that reflect your past successes in similar roles or conditions.

Explain your organizational strategies and time management skills. Discuss your ability to prioritize based on client needs and ensure high-quality service across all accounts.

Detail your preparation process, including researching the client and tailoring your presentation to their needs. Highlight the importance of practice and anticipating potential questions.