Account Manager - Corporate
Hi! And thanks for stopping by!
We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
Sales is where it’s at. They’re the team that delivers. Every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily.
THE OPPORTUNITY
We have an exciting opportunity for a Professional Account Manager to manage a "book of business" within assigned territories, focusing on customer retention and growth. Your strong understanding of your unique environment will help you build strong customer relationships that have depth and breadth, giving you a solid understanding of the goals and requirements of each customer.
You will own the development of territory plans that are tightly aligned with the unique requirements of the Victorian territory. From that, you will build and implement dynamic account plans to drive mutually beneficial value and ensure long-term success.
You'll be part of a team of passionate, hard-working people who care deeply about getting it right for our customers through standard process Account Management as well as expansion sales.
THE ROLE
- You'll proactively plan and manage your customer engagement, ensuring that Account plans are in place and driven.
- You will manage our highly valued customer base in Melbourne and the Victorian areas.
- Although you will be ultimately accountable for the retention and growth of this client base, you will be supported by a wide team.
- You'll have a love of learning and strive to lift capability and improve performance.
WHAT EXPERIENCE WE WOULD LOVE TO SEE IN YOU:
- Proven experience in account management, preferably within a SaaS environment.
- Demonstrates strong business insight, effectively communicating revenue generation, business cost, and market impacts to C-level customers.
- Strong relationship-building skills with the ability to engage with a diverse range of customers and collaborators.
- Demonstrated ability in developing and implementing account plans to drive customer retention and growth.
- Proven track record of exceeding quotas and clients' expectations
- Expertise in managing a sales territory, including opportunity and CRM management
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🎥 See what it's like to work at MYOB and what we're all about.
🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team!
🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!
🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!
Average salary estimate
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Hello there! Thanks for checking us out! At MYOB, we're thrilled to announce an opening for an Account Manager - Corporate right here in the vibrant city of Melbourne, Australia. We are not just a business management platform; we empower businesses to realize their full potential across Australia and New Zealand. If you’re passionate about helping SMEs and Enterprise businesses solve their challenges, this could be the perfect opportunity for you! As an Account Manager at MYOB, you'll take ownership of a designated 'book of business' while focusing on customer growth and retention. This means fostering deep connections with our clients, understanding their unique ventures, and developing tailored strategies to meet their specific needs. You'll work closely with our supportive team, allowing you to create and implement impactful account plans, ensuring success for both our clients and MYOB. We're looking for a proactive individual with a proven background in account management, ideally in a SaaS environment, who excels at building relationships and driving results. Here at MYOB, your contributions truly matter, and we foster a culture that values your ideas and perspectives. Join us, learn, grow, and elevate your career with us as we make a meaningful difference in the business world together!
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What do we do? We offer business management solutions. More than 50 of them, to be exact. Everything to help you with accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more. We grow with you Once you st...
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