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Behavioral Health Recovery Services Coordinator

Company Description

At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.

Mission:  To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.

Vision: Healthy People in Healthy Communities.

NATIVE HEALTH Benefits and Perks Include:

  • Medical, Vision, and Dental Insurance
  • Retirement Benefits - Up to 5% Matching Contribution
  • Paid Time Off/Sick Leave
  • Paid Holidays (12)
  • Tuition Reimbursement and Educational Leave
  • Employee Recognition Program

Starting Annual Pay: $86,112

    Job Description

    The Behavioral Health (BH) Recovery Services Coordinator is responsible for the development and administrative supervision of a multi-disciplinary substance abuse /general mental health team that services three NATIVE HEALTH clinics. The position coordinates all services and activities of the recovery services line and supervises the team of recovery staff. The BH Recovery Services Coordinator also serves as a direct service provider and is responsible for outpatient assessment, diagnostic services, treatment, and referrals for crisis intervention and other referral services. The BH Recovery Services Coordinator maintains a well-functioning balance of direct clinical services and administrative activities. The BH Recovery Services Counselor will represent the company professionally and positively to enhance and promote the core values and the mission of NATIVE HEALTH, always exercising the utmost discretion, diplomacy, and tact in customer interactions.

    KEY ACCOUNTABILITIES: 

    1. Provides direction and oversight to the operation of the assigned service location and staff in alignment with NATIVE HEALTH’s mission and strategic plan.
    2. Coordinates services within NATIVE HEALTH service lines as well as with Behavioral Health Coordinators and staff. Promotes the healthcare home mission in all aspects of service delivery.
    3. Provides comprehensive behavioral health care including prevention, diagnosis, treatment, and follow-up to patients under the scope of substance abuse practice.
    4. Provides accurate and timely documentation, billing, and program audit support.
    5. Actively participates in case staffing meetings and peer review sessions.
    6. Collaborates with the care team and other internal and external health care providers for shared patients to facilitate patient care and follow-up. 
    7. Participate in networking/outreach activities to help disseminate information about services.  
    8. Supports the organization as needed.

    Qualifications

    QUALIFICATIONS/EXPERIENCE/REQUIREMENTS:

    1. A master’s degree in social work or counseling from an accredited program or related disciplines is required. 
    2. Active and unrestricted AZBBHE licensure as a Fully Licensed professional is required—clinical Social Work (LCSW), Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Independently Licensed Independent Addiction Counselor (LIAC) is strongly preferred.
    3. Three years of specialized experience in substance use treatment and mental health, with diverse populations is required. Experience working with underserved populations is preferred
    4. Two years of prior supervisory experience in substance use behavioral health is strongly preferred. 
    5. An active clinical supervisor credential with the AZBBHE is required. 
    6. Bilingual in Spanish is preferred. Fluency evaluation is required.
    7. Professional integrity; excellent work ethic.
    8. Proficient with computer-based applications such as MS Office, Adobe, and electronic health record required.

    Standard Employment Requirements: 

    1. Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy.
    2. Must pass a criminal background check and obtain a Class 1 Fingerprint Clearance within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTHL
    3. Must pass substance abuse testing upon employment and submit to random testing during employment.
    4. Must provide an updated immunization (IZ) record at the time of employment.
    5. Must have a current (within 12 months) Turberculosis (TB) skin report upon employment and provide an annual update.
    6. Must obtain BLS certification within 90 calendar days of employment and maintain certification during employment.

    KNOWLEDGE, SKILLS AND ABILITIES:  

    The following factors are essential to this position, and to minimally qualify, applicants must provide evidence in their resumes that they possess these required factors:

    1. Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, and various treatment modalities, especially as related to substance abuse counseling. 
    2. Knowledge of principles and techniques of mental health/substance abuse education, prevention, and crisis intervention.
    3. Ability to provide professional leadership and direction to a care team.
    4. Effective verbal and written communication skills.
    5. Ability to deliver strong clinical services to individuals, families, and groups, as related to substance abuse counseling.
    6. Knowledge and competence in supporting the cultural, social, and economic backgrounds of a diverse service population with traditionally underserved needs.
    7. Must be able to work with confidential material without betraying the trust of patients, families, or the agency- in accordance with HIPAA and 42 CFR Part 2 regulations, as well as agency policies.
    8. Open to change and willing to lead change within the organization. 
    9. Ability to manage competing priorities; excellent organizational skills and good time management.
    10. Ability to provide professionally written or oral reports and evaluations concerning program activities, accomplishments, goals and objectives. 
    11. Knowledge of existing social and behavioral health resources available for patient care.
    12. Ability to make independent professional judgments and recommendations for medical, social and psychosocial intervention.

    Additional Information

    Native Health complies with all state and federal requirements, including EEOC requirements.

    Average salary estimate

    $86112 / YEARLY (est.)
    min
    max
    $86112K
    $86112K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Behavioral Health Recovery Services Coordinator, NATIVE HEALTH

    At NATIVE HEALTH, we’re on a mission to uplift urban American Indians, Alaska Natives, and individuals facing barriers to health and wellness. We pride ourselves on providing holistic, patient-centered care. We're excited to welcome a new Behavioral Health Recovery Services Coordinator to our team! In this role, you'll oversee a multi-disciplinary substance abuse and general mental health team across three of our clinics in Phoenix, Arizona. You'll provide direct outpatient assessment and treatment services while supervising our dedicated recovery staff. Your mission will be to ensure the delivery of effective behavioral health care, coordinating various services, and actively participating in case staff meetings and peer reviews. We're looking for someone with a master’s degree in social work or counseling, who is licensed in Arizona and has experience working with diverse populations, particularly underserved communities. The Behavioral Health Recovery Services Coordinator will balance clinical duties with administrative responsibilities, all while representing NATIVE HEALTH's values with professionalism and tact. Your expertise will help us create healthy people in healthy communities. With competitive pay starting at $86,112 along with fantastic benefits such as medical, dental, and vision insurance, a retirement plan, and tuition reimbursement, this position is a remarkable opportunity to make a genuine impact! We can’t wait to hear from those who are passionate about making a difference and have the skills to match.

    Frequently Asked Questions (FAQs) for Behavioral Health Recovery Services Coordinator Role at NATIVE HEALTH
    What are the key responsibilities of a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH?

    As a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH, you will oversee a multi-disciplinary team responsible for substance abuse treatment and mental health services. You will coordinate care across clinics, provide outpatient assessments, and directly supervise recovery staff. In addition to administrative responsibilities, you will ensure that all treatments align with the organization's mission of promoting health and well-being in our community. Effective leadership, clinical expertise, and a commitment to patient care are essential in this role.

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    What qualifications are required for a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH?

    To be considered for the Behavioral Health Recovery Services Coordinator position at NATIVE HEALTH, candidates must hold a master’s degree in social work or counseling from an accredited program and possess active licensing from the Arizona Board of Behavioral Health Examiners. A minimum of three years of experience in substance use treatment and mental health is required, along with two years of supervisory experience. Bilingual ability in Spanish is preferred. Strong integrity and proficiency in electronic health records will enhance your candidacy.

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    How does NATIVE HEALTH support the professional growth of a Behavioral Health Recovery Services Coordinator?

    NATIVE HEALTH is committed to fostering professional development for its employees, including the Behavioral Health Recovery Services Coordinator. We offer tuition reimbursement and educational leave to help staff pursue advanced training and education. Additionally, our employee recognition programs celebrate contributions to the community, while regular case staffing meetings and peer review sessions provide ongoing opportunities for learning and collaboration within the multidisciplinary team.

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    What benefits can a Behavioral Health Recovery Services Coordinator expect at NATIVE HEALTH?

    As a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH, you will enjoy an attractive benefits package that includes medical, vision, and dental insurance, retirement benefits with a 5% matching contribution, and paid holidays. You’ll also benefit from paid time off, tuition reimbursement for educational advancement, and participation in an employee recognition program. These benefits reflect our commitment to supporting our employees’ well-being and professional growth.

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    What makes working as a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH unique?

    Working as a Behavioral Health Recovery Services Coordinator at NATIVE HEALTH is unique due to our focus on serving underserved populations in urban areas. Your work will directly impact the lives of individuals from diverse backgrounds who face significant barriers to accessing health care. You will be part of a mission-driven organization that values holistic, patient-centered approaches. The collaborative and supportive environment enhances your ability to deliver meaningful care and support the well-being of our community.

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    Common Interview Questions for Behavioral Health Recovery Services Coordinator
    What experience do you have working with substance abuse and mental health services?

    When answering this question, emphasize your past roles dealing with substance abuse and mental health. Discuss any specific programs you've developed or participated in, and provide examples of your achievements, such as successful patient outcomes or initiatives that improved service delivery.

    Join Rise to see the full answer
    How do you balance administrative responsibilities with direct clinical care?

    Explain your organizational skills and time management strategies. Discuss specific tools or techniques you use to prioritize tasks, maintain clear documentation, and ensure that patient care remains a top priority while fulfilling administrative duties.

    Join Rise to see the full answer
    How do you approach collaboration with other healthcare professionals?

    Describe your collaborative approach and your experience in working as part of a multidisciplinary team. Provide examples of successful partnerships that enhanced patient care and speak about the importance of communication and shared goals.

    Join Rise to see the full answer
    Can you discuss a challenging case you handled and how you approached it?

    Share a detailed account of a specific case that highlights your problem-solving and clinical skills. Discuss the steps you took to assess the client, tailor interventions, manage challenges and achieve positive outcomes, showcasing your experience and expertise.

    Join Rise to see the full answer
    How do you maintain compliance with confidentiality regulations, such as HIPAA?

    Discuss your clear understanding of HIPAA regulations and your commitment to safeguarding patient information. Share specific examples of how you’ve adhered to confidentiality guidelines and trained your team to prioritize security while delivering care.

    Join Rise to see the full answer
    What strategies do you employ when motivating your team?

    Share your motivational strategies, such as setting clear goals, providing regular feedback, and celebrating successes. Discuss how you foster a supportive environment that encourages team collaboration and enhances performance.

    Join Rise to see the full answer
    How do you assess the effectiveness of treatment plans?

    Talk about your approach to monitoring treatment plans, including assessment methods, patient feedback, and collaboration with the care team. Explain how you adjust treatment plans based on patient progress and outcomes.

    Join Rise to see the full answer
    What trends do you identify in behavioral health that may affect your role?

    Identify current trends, such as telehealth, integrated care, and cultural competency. Discuss how you plan to adapt your skills to align with these trends and your commitment to continuous learning to stay informed.

    Join Rise to see the full answer
    Describe how you handle crises in your clinical work.

    Discuss the procedures you follow during a crisis, such as immediate risk assessment, safety planning, and coordination with emergency services. Emphasize your capability to remain calm and provide immediate support when patients are in distress.

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    What interests you about the Behavioral Health Recovery Services Coordinator position at NATIVE HEALTH?

    Share your motivations for applying, focusing on your admiration for NATIVE HEALTH’s mission and values. Connect your passion for behavioral health with the opportunity to make a difference in the lives of underserved populations.

    Join Rise to see the full answer
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    Native American Health Center, Inc. operates as a non-profit organization. The Organization provides community health care and prevention, primary medical and dental care, family guidance, counseling, women's care, infants and children's health, g...

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    Full-time, on-site
    DATE POSTED
    March 22, 2025

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