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Manager Of Technology- T33 & T51 - job 1 of 4

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are looking for a Manager, Technology to join the Technology team in Sacramento & Fresno, supporting T33 KCSO and T51 KNSO. As the Manager you will be primarily responsible for day-to-day oversight and management of the team implementing and supporting technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy leading teams, and want to make a positive impact while being a part of a high performing team working at the leading edge of media technology, you could be the perfect match for our team. 

Job Responsibilities

  • Lead the requirements gathering, planning, and implementation of technical and workflow solutions for News, Production, and Creative Services partners. 
  • Oversight & administration of media production applications, systems and infrastructure, including critical facility infrastructure, ensuring reliability of technology and operations. 
  • Oversee technical support, incident response operations and customer communication. 
  • Provide processes, resourcing and guidance to ensure team objectives & SLAs are met. 
  • Hire, coach and develop team members throughout their career journey.  
  • Develop & maintain strong stakeholder relationships, ensuring effective communication.  
  • Ensure compliance with NBCUniversal cyber security policies and standards. 
  • All other duties as assigned. 
  • Required onsite. This position is required to be performed full time onsite from an NBCUniversal designated work site. 

Qualifications

Basic Qualifications:

  • Minimum of 7 years relevant experience, including minimum 3 years of leadership experience, consisting of people management, project leadership, or indirect leadership. 
  • Bachelor’s degree in computer science, engineering, radio, television & film, related fields, or equivalent experience. 

Skills & Experience we are looking for

  • Ability to articulate clear performance expectations, provide accountability for team members and communicate effectively across stakeholders at all levels.  
  • Leading support of mid to major market news or live event production operations & 24x7 mission critical technology facilities. 
  • Expertise in planning, implementation and support of media technology including SDI, NDI and (ST-2110) video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems. 
  • Expertise in core IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management. 
  • History of successfully leading complex projects resulting in satisfied stakeholders. 

Eligibility Requirements: 

  • Salary Range: $110K- $120K
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered 
  • Must be willing to work in Sacramento, CA and Fresno, CA. 
  • Willingness to travel and work outside standard hours, and on weekends with short notice 
  • Must have unrestricted work authorization to work in the United States 
  • Must be 18 years or older 
  • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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What You Should Know About Manager Of Technology- T33 & T51, NBCUniversal

Are you ready to take your career to the next level? Join NBCUniversal as the Manager of Technology in our Sacramento & Fresno teams, specifically supporting T33 KCSO and T51 KNSO! In this exciting role, you'll be at the forefront of managing technology and supporting users within our mission-critical media production and enterprise IT environment. We’re looking for someone who thrives in a fast-paced setting, enjoys leading high-performing teams, and is eager to tackle challenges head-on. You'll lead projects from the ground up, gathering requirements and implementing workflow solutions that enable our News, Production, and Creative Services partners to succeed. Your expertise in media technology—whether it’s SDI, NDI, or cloud computing—will help ensure that our operations run smoothly. You'll also have the opportunity to coach and develop your team members, building a strong and communicative team culture. Plus, you’ll ensure we remain compliant with NBCUniversal’s cybersecurity policies, guaranteeing a secure and reliable technology infrastructure. If you’re ready to make a real impact while enjoying the challenge of working with cutting-edge technology in the entertainment industry, then this is the role for you!

Frequently Asked Questions (FAQs) for Manager Of Technology- T33 & T51 Role at NBCUniversal
What are the primary responsibilities of the Manager of Technology at NBCUniversal?

As the Manager of Technology at NBCUniversal, your primary responsibilities include overseeing daily operations of technology support, managing media production applications, leading the implementation of workflow solutions, and handling incident response operations. You'll be spearheading a dynamic team, ensuring they meet objectives while fostering a culture of collaboration and innovation.

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What qualifications do candidates need for the Manager of Technology position at NBCUniversal?

Candidates for the Manager of Technology role at NBCUniversal should have a minimum of 7 years of relevant experience, including 3 years in a leadership capacity. A Bachelor’s degree in computer science, engineering, or related fields is preferred. Expertise in media technology and IT fundamentals is also essential for success in this position.

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How does NBCUniversal prioritize team development for the Manager of Technology role?

At NBCUniversal, developing your team members is a top priority for the Manager of Technology. You will be responsible for hiring, coaching, and guiding your team throughout their career journeys, fostering an inclusive environment that promotes growth, professional development, and effective communication among all stakeholders.

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What types of technology will the Manager of Technology at NBCUniversal be working with?

In the Manager of Technology role at NBCUniversal, you will work with various media technologies, including SDI, NDI, and ST-2110 video infrastructures. Additionally, you will oversee live production systems, news gathering tools, and media asset management systems, playing a crucial role in maintaining the reliability and efficiency of our media production operations.

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What is the expected salary range for the Manager of Technology position at NBCUniversal?

The salary range for the Manager of Technology position at NBCUniversal is between $110K and $120K. This competitive compensation reflects the importance of the role within our organization as well as the expertise required to lead our technology team effectively.

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Common Interview Questions for Manager Of Technology- T33 & T51
Can you describe your leadership style as a Manager of Technology?

When responding to this question, highlight your collaborative approach, emphasizing effective communication and your ability to motivate a team. Discuss your experience in coaching team members and how you adapt your leadership style to meet the needs of different projects and individuals.

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How do you ensure effective project management in technology implementations?

Focus on the structured approach you take to project management. Talk about your experience with planning, executing, and monitoring projects, and emphasize the importance of setting clear expectations while maintaining open communication with stakeholders throughout the project lifecycle.

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What experience do you have with media production technologies?

Provide specific examples of media technologies you've worked with, such as SDI, NDI, or specific live production systems. It's important to show not only your technical understanding but also how you have successfully led projects involving these technologies.

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How do you handle conflict within your team?

Discuss your approach to conflict resolution, emphasizing open communication and a focus on understanding different perspectives. Share an example of a past conflict you've successfully managed, highlighting your problem-solving skills.

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Can you explain how you've ensured compliance with cybersecurity standards in previous roles?

Highlight your knowledge of cybersecurity best practices and how you've implemented policies to ensure compliance. Share specific examples of training programs or audits you've conducted to ensure your team's adherence to cybersecurity protocols.

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What strategies do you use to maintain stakeholder relationships?

Talk about your proactive communication style and how you prioritize understanding stakeholder needs. Discuss how you’ve leveraged regular updates and feedback sessions to not only keep stakeholders informed but also engaged in the projects you manage.

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Describe a significant challenge you've faced in a technology management role and how you overcame it.

Provide a specific example, detailing the challenge, the steps you took to resolve it, and the eventual outcome. This demonstrates your critical thinking and problem-solving abilities while reflecting your resilience in the face of obstacles.

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How do you motivate your team to meet deadlines and achieve objectives?

Emphasize the importance of setting clear goals and celebrating milestones. Discuss your methods for encouraging teamwork and maintaining a positive atmosphere, which helps keep everyone motivated and accountable.

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What experience do you have with incident response operations?

Share your hands-on experience managing incident response, including how you develop protocols, train your team, and ensure rapid response to minimize downtime and service disruption in technology environments.

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How would you approach gathering requirements for a new technology implementation?

Discuss your systematic approach to requirements gathering, emphasizing how you engage with various stakeholders to understand their needs. Offer examples of techniques you've used, such as surveys, interviews, and workshops to gather comprehensive input for tech solutions.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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