Network Automation Engineer

As a Network Automation Engineer at NetBrain, you'll focus on driving the adoption of our no-code automation platform in customer environments. This involves building relationships across various levels within client organizations, analyzing existing technologies, developing automation solutions, and providing essential training to engineers. Your consultative approach will help identify high-impact automation opportunities while ensuring that clients fully leverage our platform's capabilities.

To qualify for the Network Automation Engineer role at NetBrain, you should possess a degree in a technical field or equivalent experience, ideally in a consulting or post-sales services role. Familiarity with networking fundamentals is essential, along with excellent communication skills. The ability to work both independently and collaboratively is crucial for successfully navigating the dynamic work environment at NetBrain.

NetBrain encourages career growth by providing continuous training and development opportunities for Network Automation Engineers. You'll have the chance to enhance your technical expertise, engage with customers, and lead innovative projects that push the boundaries of network automation. Our culture supports learning, collaboration, and personal growth as you advance in your career.

At NetBrain, as a Network Automation Engineer, you will primarily engage with our groundbreaking no-code automation platform. Additionally, you will explore various network technologies, ITSM data, and existing client playbooks to design effective automation strategies. Familiarity with a range of networking and automation tools will serve you well in this role.

Network Automation Engineers at NetBrain can expect a collaborative and inclusive work environment that values innovation and professional development. With remote work options available, you'll be part of a diverse team dedicated to pushing the boundaries of network automation. Our culture emphasizes strong communication, teamwork, and supporting each other to achieve common goals.

When answering this question, share specific examples of your previous work involving network automation projects. Highlight the tools you used, any challenges you overcame, and the impact your solutions had on the organization. Be sure to connect back to your experience in using automation to streamline processes.

Discuss the complexities often associated with integrating various systems or ensuring accountability and compliance in automation setups. You might mention the importance of thorough testing and validation of automated solutions, ensuring they meet organizational needs without causing disruption.

Emphasize your consultative approach when training clients. Discuss your strategies for understanding their needs, creating tailored training sessions, and ensuring they feel comfortable and competent with the technology. Use examples where possible to illustrate your effectiveness.

Explain your methodical approach to evaluating a client's existing processes and technologies. Discuss analyzing ITSM data, identifying pain points or inefficiencies, and collaborating with client teams to develop a strategy that aligns with their goals.

Outline your systematic approach to troubleshooting, which might include gathering relevant data, consulting documentation, and using diagnostic tools. Discuss the importance of collaboration with both the IT team and the customer in resolving issues quickly and efficiently.

Share a detailed example of a specific project, including the objectives, your role, the solutions implemented, and the results achieved. Highlight how your contributions drove successful outcomes and improved operations for the client.

Discuss your commitment to continuous learning. You can mention following industry news, attending webinars, participating in online forums, and interacting with peers. Highlight any relevant certifications or courses you are pursuing to enhance your knowledge.

Emphasize the importance of clear, open, and effective communication in ensuring all team members understand their roles, project goals, and timelines. Discuss strategies you use to foster collaboration, such as regular check-ins and updates.

Detail your strategies for prioritization, such as using project management tools or frameworks. Explain how you assess urgency, impact, and resources available, ensuring alignment with overall goals and timelines.

Identify common pitfalls such as insufficient documentation, overlooking security measures, or neglecting the importance of client feedback. Discuss how understanding these pitfalls helps you proactively address potential issues before they arise.