Field Sales Representative - job 1 of 7

As a Field Sales Representative at Nielsen, your primary responsibilities include conducting in-person interviews to recruit households for Nielsen ratings, traveling to selected homes using a company-provided vehicle, and meeting established performance and quality standards. You'll need to collect demographic and technical data accurately, collaborate with various departments to ensure compliance, and occasionally travel overnight. Your role is pivotal in connecting Nielsen with diverse communities to gather valuable insights.

To qualify for the Field Sales Representative position at Nielsen, you should have a High School Diploma or GED, or two or more years of equivalent work experience. Additionally, a valid driver’s license and a satisfactory driving record are required. Strong computer skills, excellent communication abilities, and comfort working in diverse environments are essential for this role. A readiness to adapt and work flexible hours, including evenings and weekends, is also necessary.

Nielsen offers a comprehensive benefits package for Field Sales Representatives, including health and wellness plans, a 401(k) retirement plan with a matching contribution, paid time off, and a company-provided car for eligible employees. Additionally, if you meet certain criteria, you may qualify for a discretionary incentive or bonus. We pride ourselves on providing a holistic reward system that reflects our commitment to diversity and inclusion.

Travel is a significant component of the Field Sales Representative role at Nielsen. You can expect to travel up to 50% of the time, visiting selected households to conduct interviews. This travel will occasionally include overnight stays, requiring flexibility and a willingness to adapt to various environments and social situations.

Nielsen is dedicated to providing a supportive work environment for all employees. As a Field Sales Representative, you can expect to receive ongoing encouragement from a dynamic team committed to excellence. We promote diversity and inclusivity, ensuring that every team member feels valued and empowered. Additionally, we offer various resources and training opportunities to help you achieve your professional goals.

When interviewing for a Field Sales Representative role at Nielsen, it's important to demonstrate your ability to connect with diverse audiences. Discuss specific strategies such as building rapport, clearly communicating the benefits of participation, and addressing concerns potential participants might have. Tailor your approach to different demographics and highlight any past experience in sales or engagement.

Handling rejection is a critical skill in the Field Sales Representative role. You can share your approach by highlighting resilience and maintaining a positive attitude. Discuss techniques you’ve used in the past, such as learning from feedback, finding motivation in challenges, and using rejection as a learning opportunity to improve your tactics in the future.

In this question, relate an experience where you successfully adapted to a new situation, emphasizing your flexibility and problem-solving skills. Explain how quickly you assessed the environment and made necessary adjustments, particularly in a diverse or challenging setting. This will demonstrate your readiness to handle the dynamic environments you will encounter as a Field Sales Representative.

Highlight critical skills such as excellent communication, strong interpersonal abilities, adaptability, and the capability to work independently. Emphasize how each skill plays a role in effectively recruiting households and achieving performance goals. Additionally, mention your technical skills and how they can assist in data collection and reporting.

When focusing on compliance, mention your attention to detail and experience in following protocols and standards. Discuss how you would familiarize yourself with Nielsen’s procedures and commit to adherence during interviews and data collection. Ensuring reliability and accuracy is vital in maintaining the quality of Nielsen’s research.

In your answer, reflect on personal motivations, whether it's the thrill of meeting targets, the impact of your work on the media landscape, or the satisfaction of connecting with people. Relate your motivation to Nielsen’s mission and how it drives you to excel in the Field Sales Representative position.

Explain the importance of balance between hitting targets and maintaining high levels of customer satisfaction. Discuss strategies such as active listening to participants, providing clear information, and following up to ensure a positive experience. Bringing a customer-centric approach will highlight your suitability for the Field Sales Representative role.

In your response, illustrate your experience in teamwork, especially in a setting relevant to sales or community engagement. Explain your specific contributions and how collaboration contributed to achieving a common goal. This will showcase your ability to thrive in the dynamic environment at Nielsen.

Talk about your organizational skills, such as using technology to schedule appointments and map out travel routes efficiently. Share how you prioritize tasks and maintain clear records to ensure all recruitment activities are logged accurately. Effective organization is crucial for success in the Field Sales Representative position.

For this question, connect your personal values and career aspirations with Nielsen’s mission to power a better media future. Discuss the importance you place on gathering insights and how excited you are about the prospect of being the face of such a reputable company. Your enthusiasm will make a memorable impression.