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Global Account Director G60 Clients

Job Description

GLOBAL ACCOUNT DIRECTOR G60 CLIENTS

UK based

ABOUT THIS JOB

The CPG industry relies on NielsenIQ for understanding emerging market trends for their growth strategy and NielsenIQ provides information services and products to our clients, that helps them take strategic business decisions. Our data offers comprehensive and timely information on market shares and category performance, competitive sales volumes and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that helps our clients and retailers improve their manufacturing, marketing, and sales decisions.   

In this role the successful candidate will be managing our G60 client base. This client group includes Global Clients from both CPG and Liquor industries. They work with us across multiple countries and in many cases have global client leaders working with their headquarters. 

RESPONSIBILITIES:

Business Development 

  • Grow the revenue from the G60 clients by increasing width & depth of NIQ solutions by undertaking consultative selling 
  • Develop a winning sales pitch for retaining current business and find ways to develop additional business 
  • Work on strategy and approach to win back lapsed clients / categories among the assigned set 
  • Launch and introduce new services in the market to drive adoption among assigned clients 
  • Build a strong pipeline through regular engagement with various functional teams at the client’s end 
  • Work with relevant internal stakeholders, like specialist sales team, to build the pitches that are relevant for client’s business requirement 

Client Management 

  • Own the client relationship and lead the client engagement for the G60 by having a strong understanding of their business priorities 
  • Foster relationships across various levels and within various functions of the client organization namely CMI, Sales, Marketing to identify opportunities for incremental product/solution sales 
  • Build account plan together with client consulting team to list the business objectives of each client and identify NIQ solutions that can help them achieve these objectives 
  • Work with internal functions (A&I, GSC hub, customer service team, Data Science, Operations) to manage client servicing for those clients which do not have a consulting lead 

Financial Management 

  • Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives 
  • Ensure proper pricing is applied according to company's policies and guidelines 
  • Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division 
  • Understand the company’s financial guidelines such as forecast and pipeline management 
  • Use sales technology and digital tools (Salesforce, Microsoft Dynamics) for efficient working by recording prospects, forecast pipeline and convert sales 
  • Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets 

QUALIFICATIONS:

A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A team player, who can collaborate with peers, and contribute to the thinking & strategy of management team at NielsenIQ. 

  • Master’s degree or a Diploma in Marketing 
  • Minimum 10-15 years’ experience in the Marketing, Business Development, Market Research, or in the consulting agencies 
  • Prior working experience with the FMCG industry would be an added advantage 
  • Has knowledge of research techniques and methodologies 
  • Has strong analytical skills and business commercial acumen 
  • Impressive oral & written communication skills for engaging with clients, internal stakeholders, external partners etc. 
  • Open to learn new digital tools for sales and marketing 

 WHAT WE OFFER

  • Work in dynamic environment engaging with local and global companies.  
  • Benefits & flexible working hours, hybrid work options.  
  • Internal trainings will be provided together with detailed onboarding agenda.   
  • Access to learning platforms 
  • Staff and team events

#LI-HL1  #LI-hybrid

Additional Information

 

 

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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Average salary estimate

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What You Should Know About Global Account Director G60 Clients, NielsenIQ

As a Global Account Director for G60 Clients at NielsenIQ in London, UK, you'll be at the forefront of shaping strategic decisions within the consumer packaged goods (CPG) and liquor industries. In this dynamic role, you'll manage a diverse client base, focusing on global entities that rely on NielsenIQ's innovative solutions to understand market trends and drive growth. Your exceptional sales skills will shine through as you consult with clients, foster robust relationships across departments, and launch new services that align with their business objectives. By leveraging your analytical acumen, you'll craft compelling pitches and develop tailored strategies that reinvigorate lapsed client relationships while also expanding revenue by deepening the use of our extensive market insights. Collaborating closely with internal teams, you'll ensure that client engagements are seamless and productive, all while striving to meet key financial metrics. If you're ready to elevate your career in a vibrant environment that emphasizes professional growth and innovative thinking, NielsenIQ offers an exceptional blend of autonomy and support to make a meaningful impact across global markets.

Frequently Asked Questions (FAQs) for Global Account Director G60 Clients Role at NielsenIQ
What are the key responsibilities of a Global Account Director at NielsenIQ?

The key responsibilities of a Global Account Director at NielsenIQ include managing the G60 client base, developing and executing sales strategies, building client relationships across various organizational functions, and achieving financial metrics such as revenue and profitability. You will also engage in consultative selling to retain current business and expand into new opportunities, as well as work collaboratively with internal teams to provide tailored solutions that meet client needs.

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What qualifications are required for the Global Account Director position at NielsenIQ?

To qualify for the Global Account Director position at NielsenIQ, candidates should possess a Master's degree or diploma in Marketing, alongside 10-15 years of experience in marketing, business development, or related fields. Strong analytical skills, commercial acumen, and excellent communication skills are essential for effectively engaging with clients and internal stakeholders.

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How does a Global Account Director at NielsenIQ drive business development?

A Global Account Director at NielsenIQ drives business development by implementing consultative selling techniques, developing winning sales pitches, and creating comprehensive account plans. They are tasked with identifying new opportunities within existing client relationships and launching new services to enhance engagement and adoption, ultimately leading to increased revenue.

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What are some tools and technologies used by a Global Account Director at NielsenIQ?

Global Account Directors at NielsenIQ utilize various sales technologies and digital tools, such as Salesforce and Microsoft Dynamics, to manage client relationships effectively. These tools help in recording prospects, tracking forecast pipelines, and ensuring seamless communication across internal teams and client accounts.

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What is the work environment like for a Global Account Director at NielsenIQ?

The work environment for a Global Account Director at NielsenIQ is dynamic and collaborative. With the flexibility of hybrid working options, employees can thrive in a supportive setting that encourages engagement with local and global clients, continual learning opportunities, and team events that foster a positive company culture.

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Common Interview Questions for Global Account Director G60 Clients
Can you describe your experience with consultative selling?

When answering this question, showcase specific examples of how you've successfully identified client needs and tailored solutions to meet those needs. Emphasize your ability to build relationships and enhance client satisfaction through consultative selling approaches.

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How do you prioritize clients and manage multiple accounts?

You should explain your strategy for prioritization, which may include assessing client revenue potential, urgency of needs, and relationship strength. Highlight effective time management techniques and tools you use to ensure that each account receives adequate attention.

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Tell us about a time you successfully regained a lapsed client.

Provide a detailed account of the situation, including the strategies you employed to re-engage the client. Focus on your ability to understand their past concerns, demonstrate value, and customize your approach to meet their current needs.

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How do you ensure alignment between client objectives and the services provided?

Discuss your approach to regular communication with clients, collaborative planning sessions, and how you gather feedback to align services with their evolving needs. Emphasize the importance of building a strong account plan that incorporates measurable goals.

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What techniques do you use to analyze market trends?

Describe your familiarity with various research methodologies and analytical tools. Provide examples of how you've used data to inform strategic decisions and advise clients on market opportunities.

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How do you leverage technology in your sales strategy?

Explain your experience with sales technologies like CRM systems and analytics platforms, detailing how these tools have enhanced your efficiency and effectiveness in managing client relationships and driving revenue.

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Can you discuss your experience collaborating with cross-functional teams?

Illustrate your communication and teamwork skills by sharing instances when you've worked with marketing, data science, or operations teams to deliver comprehensive solutions for clients, ensuring all parties are aligned and informed.

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What strategies do you implement for retaining existing clients?

Detail specific retention strategies you've successfully employed, such as tailored communications, personalized follow-ups, and exceptional customer service that reinforces client trust and satisfaction.

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How do you handle financial performance tracking for your accounts?

Share how you monitor KPIs, adhere to financial guidelines, and utilize forecasting methods to address gaps in performance and implement corrective actions promptly to meet or exceed financial metrics.

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What do you believe is the most important quality for a Global Account Director?

Discuss the significance of strong relationship-building skills, strategic thinking, and the ability to adapt to client needs. Highlight your passion for delivering exceptional value and driving results.

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DATE POSTED
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