HIS TECH II

The HIS Technician II at Northside Hospital manages patient chart information, ensuring the accuracy and compliance of medical records with applicable regulations. Responsibilities include entering and retrieving data, correcting discrepancies, and facilitating communication between various parties such as doctors, patients, and other requestors.

To become a HIS Technician II at Northside Hospital, you must have a high school diploma and a minimum of one year of experience in medical records or healthcare. Additionally, you should possess business office knowledge, proficient typing skills, and familiarity with Microsoft Office programs like Word, Excel, and Access.

No, the HIS Technician II position at Northside Hospital does not require weekend or on-call commitments. The work hours are regular from 8:30 AM to 5 PM, allowing for a balanced work-life dynamic.

Essential skills for a HIS Technician II at Northside Hospital include strong verbal and written communication abilities, attention to detail, organizational skills, and proficiency in operating PCs and office technology. These ensure the accurate management of patient information and effective customer service.

The HIS Technician II role at Northside Hospital is vital for patient care as it ensures that medical records are accurate, complete, and easily accessible. This not only facilitates proper healthcare delivery but also maintains the confidentiality and integrity of patient information.

When answering this question, articulate your passion for healthcare and your desire to work in an organization that prioritizes patient care. Highlight any specific experiences that drew you to Northside Hospital, such as its reputation, mission, or values.

You should provide examples of your past experiences, emphasizing your familiarity with medical record systems, compliance with regulations, and any challenges you faced in ensuring data integrity. Discuss the methods you employed to keep records organized and accessible.

Discuss a systematic approach for identifying and correcting discrepancies, such as verifying information through established procedures, communicating with relevant staff, and ensuring that all changes are documented correctly. If possible, provide real-life examples of how you successfully resolved such issues.

Mention your proficiency with Microsoft Office applications like Word, Excel, and Access. Highlight any experience you have with electronic health record (EHR) systems or other healthcare-related software that is central to the role of a HIS Technician II.

Emphasize your understanding of the importance of patient confidentiality as well as your familiarity with HIPAA regulations. Discuss practices you would put in place, such as limiting access to confidential data and ensuring secure transmission of information.

Share a specific instance that illustrates your ability to provide outstanding customer service, particularly in a healthcare setting. Focus on how you addressed a patient or staff concern with empathy, professionalism, and effective communication.

Identify potential challenges such as keeping up with changes in healthcare regulations or managing a high volume of data requests. Discuss how your skills, adaptability, and problem-solving mindset will help you navigate these challenges.

Discuss your time management strategies. Share how you would assess which tasks require immediate attention, balance multiple responsibilities, and maintain high-quality work even under tight deadlines.

Explain that effective communication involves clear verbal and written skills, the ability to listen attentively, and being approachable. Highlight how these skills enhance collaboration with healthcare professionals, patients, and various departments.

Discuss the impact of accurate health information on patient outcomes, treatment decisions, and overall hospital efficiency. Emphasize your commitment to maintaining high standards of data integrity as a HIS Technician II at Northside Hospital.