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Patient Care Technician-Stepdown Hp5 Full Time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

This position is full-time, 72 hours per pay period, night shift, 7:00 p.m. to 7:30 a.m. with alternating weekends and holidays.

Qualifications

Required:

  • High School Diploma or equivalent
  • Nursing students who have completed one clinical rotation
  • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Care Technician-Stepdown Hp5 Full Time Nights, Northwestern Memorial Healthcare

Are you ready to make a difference in patients' lives? At Northwestern Medicine, we're searching for dedicated individuals like you to join our team as a Patient Care Technician - Stepdown Hp5, Full Time Nights. Located at 12251 S. 80th Ave., Palos Heights, IL, this role is vital to our mission of providing exemplary healthcare. In this position, you'll be hands-on with patients, performing essential nursing care activities under the supervision of an RN, such as monitoring vital signs, assisting with personal care, and keeping patient rooms tidy. You'll have the opportunity to demonstrate your excellent communication skills by serving as a liaison between patients and various departments. Flexibility, organization, and the ability to thrive under pressure are key traits for success in this dynamic environment. Night shifts from 7:00 p.m. to 7:30 a.m., with alternating weekends and holidays, ensure you'll have a routine that fits with your lifestyle. Furthermore, at Northwestern Medicine, our employees are valued and supported through competitive benefits like tuition reimbursement, loan forgiveness, and a robust 401(k) plan. If you're a nursing student who's completed at least one clinical rotation or have experience as a Certified Nursing Assistant, Emergency Medical Technician, or Certified Medical Assistant, we're eager to learn more about you! Join us in our quest for better healthcare today!

Frequently Asked Questions (FAQs) for Patient Care Technician-Stepdown Hp5 Full Time Nights Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, you will perform essential nursing care activities such as monitoring vital signs, assisting patients with personal care, and maintaining clean and orderly patient rooms. You will also report changes in patients’ conditions to nursing staff, manage unit workflow, and effectively communicate with patients and families. This role is crucial in ensuring that patients receive comprehensive care while in our facilities.

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What qualifications are required to become a Patient Care Technician at Northwestern Medicine?

To qualify for the Patient Care Technician position at Northwestern Medicine, candidates must possess a High School Diploma or equivalent along with either nursing students who have completed one clinical rotation or certified nursing assistants, emergency medical technicians, or certified medical assistants. Additionally, CPR certification is necessary. Those with phlebotomy experience or graduates from accredited nursing assistant or phlebotomy programs are preferred.

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What is the work schedule like for a Patient Care Technician at Northwestern Medicine?

The Patient Care Technician position is a full-time role, requiring 72 hours per pay period. The scheduled hours are night shifts from 7:00 p.m. to 7:30 a.m., with the expectation of working alternating weekends and holidays. This schedule allows for a consistent routine while making a meaningful impact on patient care during critical hours.

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Is there room for advancement for Patient Care Technicians at Northwestern Medicine?

Yes! Northwestern Medicine values growth and development. As a Patient Care Technician, you will gain invaluable experience in a healthcare setting, which can serve as a stepping stone towards furthering your career in nursing or other healthcare positions. We encourage continuing education and offer programs such as tuition reimbursement to support your career advancement.

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How does Northwestern Medicine support its Patient Care Technicians?

Northwestern Medicine is committed to supporting its Patient Care Technicians through competitive benefits, including tuition reimbursement, loan forgiveness, and generous 401(k) matching. We believe in fostering a positive work environment where employees are recognized for their contributions in providing quality patient care. Continuous training and maintaining compliance with healthcare standards are also emphasized to ensure staff are well-equipped to excel in their roles.

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Common Interview Questions for Patient Care Technician-Stepdown Hp5 Full Time Nights
Can you describe your experience with patient care?

When answering this question, highlight any hands-on experiences you have had in patient care settings, such as clinical rotations or previous roles as a nursing assistant. Be specific about tasks you performed and how you ensured patient comfort and safety.

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How do you handle stressful situations in a healthcare environment?

Discuss any experiences where you successfully managed stress, such as prioritizing your tasks effectively or staying calm under pressure. Provide examples of how you focus on patient needs while maintaining organization in a fast-paced environment.

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Why do you want to work at Northwestern Medicine?

Express your admiration for Northwestern Medicine's commitment to patient care and innovation in healthcare. Discuss how you believe your values align with the organization's mission and how you can contribute to their goal of providing exemplary healthcare.

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What do you think are the most important skills for a Patient Care Technician?

Mention critical skills such as effective communication, empathy, flexibility, and the ability to perform basic nursing care. Highlight your own skills in these areas and provide evidence of how they have helped you in your past experiences.

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How do you prioritize your tasks when caring for multiple patients?

Discuss strategies you use to prioritize care based on patient needs and hospital protocols. Explain how you assess situations quickly and make decisions that meet both patient care standards and unit workflow requirements.

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Can you give an example of how you worked as part of a healthcare team?

Provide a specific example of a project or routine patient care where collaboration was essential. Discuss how you communicated effectively and contributed to the team's success in achieving quality care outcomes.

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What would you do if you noticed a change in a patient's condition?

Describe the step-by-step approach you would take, emphasizing your responsibility to report any changes to the nursing staff promptly. This shows that you understand the importance of vigilance in patient monitoring.

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What role does empathy play in patient care?

Explain how empathy fosters trust and enhances the patient experience. Share personal stories that demonstrate your understanding of patients' emotional and physical needs and how you address them in your care.

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How familiar are you with caregiving procedures or protocols?

Emphasize your understanding of basic nursing protocols, including vital signs monitoring, personal care assistance, and infection control practices. Share any formal training you've received or experiences that shaped your knowledge.

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Why is teamwork important in a healthcare setting?

Speak about the collaborative nature of healthcare and how teamwork leads to improved patient outcomes. Use specific examples to illustrate how you've successfully worked within a team framework to provide effective patient care.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
March 30, 2025

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