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Director of Systems Engineering

To lead and manage the systems engineering function at NOVOS and PRIME FiBER, including leading and managing the systems engineering team, external teams adjunct to the systems engineering team, and all suppliers and vendors that provide components to the system stacks, or services for those components, for both NOVOS and PRIME FiBER.  


$150,000 - $160,000 a year
•Enterprise Architecture: Manage and maintain the overall enterprise architecture for all systems stacks, including ensuring that all requirements are met, and all components are fit-for-purpose and delivering to their full potential. Ensure that systems’ users are adequately informed and trained to use the systems as designed and actively seek opportunities to evolve and enhance both the user experience and the overall functionality and integration within the system stacks.

•Systems and Operational Workflows: Responsible for documenting and driving both the systems and operational workflows across both organizations and systems stacks, as well as ensuring that those workflows align, such that the systems workflows support the operational workflows and that the operational workflows take maximal advantage of the available systems workflows.

•Systems and Operational Reporting: This position will be oversee all systems and operational reporting across both organizations and systems stacks, including ensuring that all internal and external operational reporting requirements are met via systems reporting functions.

•Systems Roadmap: Drive the systems roadmap, evolving both system stacks to ensure compliance with internal and external requirements, including both systems and operational workflows and reporting.

•Vendor Management: This position will manage all systems and systems-adjacent vendors, ensuring contractual and operational compliance, including adherence to SLAs and other commitments, understanding their roadmap and driving the needs of NOVOS and PRIME FiBER into their feature development, and providing transparency to the NOVOS and PRIME FiBER leadership into the overall vendor management landscape.

•Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
•Experience: Minimum of 10 years of experience in systems engineering, with at least 5 years in a senior leadership role with a telecom or internet service provider.
•Technical Skills: Strong knowledge of enterprise applications, network monitoring and management tools, and billing and operational support systems.
•Leadership Skills: Proven ability to lead and inspire a team, with excellent communication and interpersonal skills.
•Project Management: Demonstrated experience in managing complex projects and delivering results on time and within budget.
•Problem-Solving: Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.


Average salary estimate

$155000 / YEARLY (est.)
min
max
$150000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Systems Engineering, NOVOS FiBER

If you're a seasoned professional eager to take the reins of a dynamic Systems Engineering team, we’d love to hear from you! As the Director of Systems Engineering at NOVOS and PRIME FiBER in Dallas, TX, you get the opportunity to lead a dedicated group of engineers and manage collaboration with external teams, suppliers, and vendors. This role is crucial as you’ll oversee the enterprise architecture for our system stacks, ensuring they meet all requirements and are optimized for user experience. Your expertise will drive the evolution of systems and operational workflows, ensuring they align beautifully for maximum efficiency. Reporting will also be under your domain, as you’ll help shape all internal and external operational reporting to fit our needs. Importantly, you’ll manage vendor relationships, ensuring compliance with contracts and driving impactful feature development tailored to our business goals. To succeed in this role, you'll need a Bachelor's degree in Computer Science or a related field, and ideally, a Master's. With over a decade in systems engineering and a proven leadership track record within telecom or internet service providers, you'll be prepared to inspire your team and navigate challenges with strong analytical skills. This position offers a competitive salary between $150,000 - $160,000 a year, set to transform the way we operate and enhance our systems functionality. Join us as we pave the way to technological excellence at NOVOS and PRIME FiBER!

Frequently Asked Questions (FAQs) for Director of Systems Engineering Role at NOVOS FiBER
What are the primary responsibilities of the Director of Systems Engineering at NOVOS?

The Director of Systems Engineering at NOVOS is primarily responsible for leading and managing the systems engineering function, including overseeing the engineering team and collaborating with external partners. This role ensures that the enterprise architecture is maintained, user workflows align with operational processes, and vendor relationships are managed effectively. You will also oversee reporting requirements and drive the systems roadmap to ensure compliance and efficiency.

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What qualifications do I need to apply for the Director of Systems Engineering position at NOVOS?

To apply for the Director of Systems Engineering position at NOVOS, candidates should possess a Bachelor’s degree in Computer Science, Information Technology, or a related field, with a Master's degree preferred. Additionally, a minimum of 10 years of experience in systems engineering is required, including at least 5 years in a senior leadership role within the telecom or internet service provider sector.

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How does the Director of Systems Engineering collaborate with vendors at NOVOS?

In the Director of Systems Engineering role at NOVOS, collaboration with vendors is crucial. You will manage systems-adjacent vendors, ensuring compliance with SLAs and contracts. This includes driving the vendors' feature development to meet NOVOS’s needs and providing transparent communication with leadership regarding vendor performance and roadmap advancements.

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What skills are important for the Director of Systems Engineering role at NOVOS?

Successful candidates for the Director of Systems Engineering role at NOVOS should possess strong leadership, project management, and problem-solving skills. A deep understanding of enterprise applications, network monitoring tools, and operational support systems is essential. Additionally, being able to effectively communicate and inspire a team is vital for success.

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What is the salary range for the Director of Systems Engineering at NOVOS?

The salary range for the Director of Systems Engineering position at NOVOS is between $150,000 and $160,000 annually. This competitive compensation reflects the importance of the role and the experience required to drive the systems engineering function effectively.

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Common Interview Questions for Director of Systems Engineering
Can you describe your experience in managing systems engineering teams?

In preparing to answer this question, reflect on your past leadership roles and how you guided your teams through projects. Highlight specific examples of team development and successful outcomes you led. Discuss your communication style and how you motivate team members to achieve their best performance.

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What strategies do you use for managing vendor relationships?

When answering this question, discuss your approach to establishing clear expectations, regular communication, and performance tracking with vendors. Provide examples of how you have handled issues or challenges in past partnerships and ensured compliance with SLAs and contract terms.

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How do you approach the development of operational workflows?

To respond effectively, describe any frameworks or methodologies you employ when documenting and driving operational workflows. Discuss the importance of aligning these workflows with systems functionalities and how this alignment increases efficiency and reduces redundancy.

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What is your experience with enterprise architecture?

Discuss your comprehensive understanding of enterprise architecture principles and how they apply to systems engineering. Provide examples from your previous roles where you oversaw or contributed to the design and management of enterprise architectures, focusing on aligning technology with business goals.

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Tell me about a complex project you managed successfully.

Share a specific example of a complex project you managed, detailing your planning, execution, and monitoring processes. Discuss the challenges you faced and how your problem-solving skills led to a successful completion of the project on time and within budget.

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How do you ensure that all systems reporting requirements are met?

When addressing this question, you should mention your approach to understanding all internal and external reporting needs. Describe how you set up systems to ensure data accuracy, compliance, and timely delivery of reports to stakeholders.

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What tools or technologies are you familiar with in systems engineering?

List the tools and technologies you have used in previous roles, including those related to network monitoring, systems management, and operational support. Discuss how your technical skills have allowed you to improve processes or drive projects successfully.

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How do you handle miscommunication within your team?

Explain your approach to preventing and addressing miscommunication, such as establishing clear communication protocols and regular check-ins. Share a specific instance where you resolved a misunderstanding in your team and the positive outcome it led to.

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What are your key strategies for enhancing user experience in systems?

Discuss various strategies you employ to gather user feedback and analyze system performance data. Highlight specific initiatives you’ve led to improve user training and system functionality based on this analysis.

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What motivates you in your role as a Systems Engineering leader?

When answering this question, reflect on your passion for technology, leadership, and problem-solving. Share your commitment to fostering a positive team dynamic and driving innovation within the systems engineering space.

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DATE POSTED
March 31, 2025

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