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Commercial Director (Private Client)

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. With more than 1,800 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

What’s In It For You

  • Competitive salary
  • We are hybrid working
  • Flexible working hours
  • Pension 
  • Private medical insurance
  • Dental plan
  • Life assurance
  • Income protection & Critical illness

Job Description

Ocorian’s Private Client BD team builds and manages relationships with HNW, UNW individuals and Family Offices as well as intermediaries and other third parties. All BD activity aligns with Ocorian’s objectives, values and policies and is compliant with external regulatory requirements.

The Private Client Sales Director  (APAC) is a senior, strategic position responsible for generating new business and revenue across the APAC market working closely with the Service Line Head, client facing teams and the broader Ocorian sales team. The role’s core objective is to identify, develop and implement business development initiatives and campaigns to introduce new clients to Ocorian and cross/up sell to our current client base.

The successful candidate will be based in Singapore or HK, is a self-starter with a mature and established intermediary network as well as direct client relationships with potential new business opportunities. 

Main responsibilities

BD activity

  • Identify and target attractive Private Client market and client segments in Private Clients buying hubs, focusing on long-term client relationships and profitable revenue generation
  • Develop and implement cross-sell initiatives across all Ocorian service lines to drive new sales from existing clients and increase revenue within the Private Client base
  • Develop and manage Private Client intermediary and third party service provider relationships to increase referrals
  • Advise on strategic initiatives including product development and acquisitions, as required

BD targets and pipeline management

  •  Achieve and exceed personal BD targets
  •  Manage opportunities from inception through the sales cycle to onboarding and won-live
  • Maintain BD pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis
  • Ensure that the Salesforce CRM system is updated with all contact and activity data

Market profile

  • Build Ocorian’s market position to generate quality sales leads via:
  • Attendance and participation at industry events and Ocorian hosted events
  • Thought leadership articles, press releases, client newsletters etc

Qualifications

Knowledge, Skills & Experience

  • Educated to degree level, with a relevant professional qualification
  • At least five years’ proven business development experience in professional services, with a minimum of three years in a Private Client based role
  • Proven experience developing relationships at Managing Directors/senior management levels
  • An understanding of the onshore and offshore administration market and services is preferred
  • Highly computer literate (with knowledge of Word, Excel, and PowerPoint)
  • Effective time management and organisational skills
  • Experience of working with CRM systems, ideally Salesforce
  • Excellent interpersonal and communication skills

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. 

What You Should Know About Commercial Director (Private Client), Ocorian

Step into the exciting world of Ocorian as the Commercial Director for Private Clients based in Hong Kong! We pride ourselves on being a trusted partner to over 8,000 clients globally, unlocking new value through our expertise. In this strategic role, you'll steer business development initiatives across the APAC market, focusing on our high net-worth (HNW) individuals and family office clients. Your mission will be to create long-lasting relationships while identifying promising new business opportunities. You'll work closely with service line heads and the broader sales team to ensure our offerings meet client needs. With a supportive framework that includes hybrid working, flexible hours, and competitive benefits, you'll have the right environment to thrive. Your previous experience in professional services and an established network will be vital for success. Join us, where ambition meets integrity, and explore how we can empower our clients together!

Frequently Asked Questions (FAQs) for Commercial Director (Private Client) Role at Ocorian
What responsibilities does a Commercial Director (Private Client) at Ocorian have?

As a Commercial Director (Private Client) at Ocorian, your primary responsibilities will include identifying and targeting attractive client segments, developing client relationships, and implementing business development initiatives. You'll collaborate with the sales team to generate new business and increase revenue, ensuring compliance with regulatory requirements. Additionally, maintaining the Salesforce CRM system and managing your pipeline of clients are crucial aspects of your role.

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What qualifications are required for the Commercial Director (Private Client) position at Ocorian?

To qualify for the Commercial Director (Private Client) role at Ocorian, you should hold a degree, boast at least five years of proven business development experience in professional services, and a minimum of three years in a Private Client-related role. Experience in building relationships with senior management in the industry, as well as knowledge of the offshore administration market, can significantly bolster your application.

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What skills are essential for a Commercial Director (Private Client) at Ocorian?

Essential skills for a Commercial Director (Private Client) at Ocorian include strong interpersonal and communication capabilities, excellent time management and organizational skills, and proficiency in Microsoft Office Suite. Additionally, familiarity with CRM systems—especially Salesforce—is important for tracking client interactions and managing your sales pipeline effectively.

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What does a typical workday look like for a Commercial Director (Private Client) at Ocorian?

A typical workday for a Commercial Director (Private Client) at Ocorian involves strategizing market initiatives, attending industry events, and meeting with clients to discuss their needs and Ocorian's tailored solutions. You'll also spend time collaborating with your team on cross-selling or upselling initiatives, reviewing your sales pipeline in Salesforce, and keeping up with market trends to ensure Ocorian's competitive edge.

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What are the growth opportunities for a Commercial Director (Private Client) at Ocorian?

At Ocorian, a Commercial Director (Private Client) can expect to grow through expanding their knowledge of the market and services offered, increasing their network of high-profile clients, and participating in strategic decision-making within the organization. As you drive revenue and build strong relationships, opportunities for promotions or leadership roles in broader segments may also arise.

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Common Interview Questions for Commercial Director (Private Client)
Can you describe your experience in business development within the private client sector?

When answering this question, share specific examples of your previous roles, emphasizing your successes in generating leads and closing deals. Discuss the strategies you employed and how they align with Ocorian's client-centric approach.

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How do you identify new business opportunities in the private client market?

Highlight your methods for market analysis, including tools you use to identify potential clients and any relevant metrics. Discuss your network of contacts and previous experiences leveraging industry events or partnerships to uncover new business opportunities.

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What strategies do you use for building long-term relationships with clients?

Explain your approach to relationship management, focusing on effective communication and trust-building strategies. Share examples of how you maintain relationships with clients and ensure their long-term satisfaction with services.

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What role do you think compliance plays in business development for private clients?

Emphasize the importance of compliance in building trust and protecting client interests. Discuss how you have previously integrated compliance into your business development strategies and the benefits it brought to both you and your clients.

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How do you approach cross-selling services to existing clients?

Detail your process for identifying clients who may benefit from additional services, including how you engage them in discussions around their needs and match those with relevant offerings from Ocorian.

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What techniques do you use to stay current with market trends in private client services?

Mention specific sources you follow, such as industry publications, webinars, or professional networks, that help you stay updated. Discuss how utilizing this information has helped you provide better service to your clients.

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Can you give an example of a successful project or client relationship you've managed?

Use a detailed example that showcases your strategic thinking and problem-solving skills. Focus on the challenges you faced, how you overcame them, and the measurable outcomes resulting from your efforts.

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How do you handle competing priorities in a busy business development role?

Share your prioritization techniques and organization strategies. Discuss how you balance multiple client needs, deadlines, and internal responsibilities while maintaining a high level of service.

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What do you believe distinguishes Ocorian's approach to private clients from its competitors?

Draw on your research about Ocorian's values and commitment to their clients. Highlight specific features of their services or philosophy that resonate with your personal approach to business.

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Why do you want to work as a Commercial Director (Private Client) at Ocorian?

Articulate your interest in Ocorian's mission and values, to demonstrate how they align with your professional goals. Discuss your motivation to contribute to the company’s growth and the impact you believe you can make in this role.

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Ocorian provides financial services specializing in fund services, corporate services, private clients, real estate, and alternative investment. The company was established in 1971.

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Full-time, hybrid
DATE POSTED
March 15, 2025

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