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Retail Part Time Store Associate Hermitage

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

 

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

 

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

 

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

 

Primary Responsibilities:

 

  • Customer Centric Experience:
    • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs. 
  • Store Operations Commitment:
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
    • Adheres to all standards related to signage labeling and merchandise presentation.  
    • Follows the established sorting and stocking guidelines and completes freight processes.
    • Ensures freight sorting area is organized and setup in accordance with guidelines.
    • Scans, investigates, and fills inventory lows and outs daily.
  • Print and Tech Expertise:
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training. 
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques:
    • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
    • Performs other duties as assigned.

 

 

Education and Experience:

 

  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must  possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions

 

 

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

 

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Part Time Store Associate Hermitage, Office Depot

As a Part Time Retail Store Associate at Office Depot, you'll be stepping into a role that not only supports our thriving store but also opens the door to a fantastic opportunity for your personal growth in the retail world. Imagine engaging with customers every day, sharing your knowledge about the latest products and technologies to create a memorable shopping experience. At Office Depot, we pride ourselves on our vibrant sales culture, and as a Store Associate, you'll play a key role in maintaining our merchandising standards and fostering a welcoming environment. Your responsibilities will include actively connecting with customers, recommending tailored solutions, and ensuring their satisfaction remains our top priority. A positive and engaging personality is a must, as we encourage all our team members to embody our values of Customer, Commitment, Change, Caring, and Creativity. You'll receive personalized training in product areas such as technology and print, ensuring you're well-equipped to handle customer queries. We believe that a strong retail presence, fueled by exceptional sales skills, drives our overall success, particularly in key areas like Print and Technology. If you're passionate about providing excellent service, eager to learn, and excited to be a part of an energetic team, don't hesitate—join us at Office Depot as a Retail Part Time Store Associate and make a real impact at your local store!

Frequently Asked Questions (FAQs) for Retail Part Time Store Associate Hermitage Role at Office Depot
What are the primary responsibilities of a Retail Part Time Store Associate at Office Depot?

As a Retail Part Time Store Associate at Office Depot, your main responsibilities will include engaging with customers, promoting our products and services, maintaining store appearance, and applying effective sales techniques. You'll be proactive in understanding customer needs and ensuring a customer-centric shopping experience. Moreover, you'll be involved in logistics tasks like organizing freight and managing inventory, all while embracing the Office Depot culture of excellent service.

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What qualifications are required for the Retail Part Time Store Associate position at Office Depot?

To qualify for the Retail Part Time Store Associate role at Office Depot, a high school diploma or equivalent education is preferred. While no previous experience is required, basic computer skills and good communication abilities are essential for success in this position. An enthusiasm for sales and a client-focused attitude will also help you stand out as a candidate.

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How does Office Depot support the training and development of a Retail Part Time Store Associate?

At Office Depot, we are committed to your growth and development. As a Retail Part Time Store Associate, you'll receive comprehensive training in our product offerings, which includes technology and print services. Ongoing education and access to sales and service tools will allow you to enhance your skills further and achieve certifications, creating a solid foundation for your career in retail.

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What does the work schedule look like for a Retail Part Time Store Associate at Office Depot?

The work schedule for a Retail Part Time Store Associate at Office Depot is flexible, designed to accommodate your availability while meeting the needs of our store. You can expect to work a variety of shifts, primarily during store hours, which may include evenings, weekends, and holidays, providing good opportunities for individuals looking to balance work with other commitments.

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What is the company culture like at Office Depot for Retail Part Time Store Associates?

The company culture at Office Depot is dynamic and inclusive, prioritizing values such as Customer, Commitment, Change, Caring, and Creativity. As a Retail Part Time Store Associate, you'll be part of a supportive team environment that encourages engagement with customers and collaboration among associates, fostering a positive atmosphere that contributes to both personal and professional growth.

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Common Interview Questions for Retail Part Time Store Associate Hermitage
Can you explain how you would handle a difficult customer interaction as a Retail Part Time Store Associate?

When faced with a difficult customer, it’s essential to remain calm and listen attentively to their concerns. Acknowledge their feelings and clarify any misunderstandings. Offer solutions that align with Office Depot's policies, and ensure the customer leaves satisfied, demonstrating your commitment to excellent service.

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What strategies would you use to upsell products to customers?

To effectively upsell products as a Retail Part Time Store Associate, I would first identify the customer’s needs by asking questions and actively listening. Based on their responses, I would suggest complementary products and explain their benefits, ensuring that my recommendations genuinely add value to their individual shopping experience.

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How do you prioritize customer service in a fast-paced retail environment?

In a fast-paced retail environment, prioritizing customer service involves efficient time management and a customer-centric mindset. I would ensure to acknowledge every customer as they enter, set aside time for inquiries, and stay organized to address multiple customers simultaneously while providing quality assistance.

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What do you believe are the key qualities of a successful Retail Part Time Store Associate?

The key qualities of a successful Retail Part Time Store Associate include strong interpersonal skills, a positive attitude, and the ability to empathize with customers. Being proactive in engaging customers and having a desire to learn about the products will also contribute to delivering exceptional service.

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How would you contribute to maintaining the store’s visual merchandising standards?

I would actively participate in maintaining visual merchandising standards by adhering to company guidelines for product placement and signage. Consistently checking displays, ensuring they are well-stocked and organized, and making sure everything reflects Office Depot’s brand would be my focus area.

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Can you discuss a time when you went above and beyond for a client?

An example would be when I noticed a customer struggling to find a specific product. I took the initiative to not only help them locate it but also recommended additional items that suited their needs, which led to an overall positive shopping experience. This reflects my dedication to client satisfaction.

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What is your approach to teamwork within a retail environment?

My approach to teamwork within a retail environment is grounded in clear communication and collaboration. I believe in supporting my colleagues, sharing knowledge, and collectively working towards common goals, such as sales targets and providing an excellent customer service experience.

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How would you stay informed about advertising and promotions to effectively assist customers?

To stay informed about advertising and promotions, I would regularly review the company's communications and updates, participate in team briefings, and familiarize myself with promotional signage around the store. Being proactive in seeking out information allows me to assist customers accurately and provide them with the best deals available.

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Why do you want to work as a Retail Part Time Store Associate at Office Depot?

I want to work as a Retail Part Time Store Associate at Office Depot because I have a genuine passion for helping customers find the right solutions. I admire Office Depot's commitment to excellence, and I am excited about the opportunity to grow professionally in a supportive environment.

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What skills do you possess that make you a good fit for this role?

I possess strong communication skills, a positive demeanor, and a knack for understanding customer needs. Additionally, my ability to learn quickly about new products and technologies aligns well with the requirements for a Retail Part Time Store Associate, enabling me to provide exceptional service.

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