Server

As a Server at True Food Kitchen, your role will involve creating a welcoming atmosphere for guests, taking food and beverage orders, and providing excellent service to ensure guest satisfaction. You'll be responsible for memorizing regular guests’ preferences and establishing personal connections, which are vital in our hospitality-focused environment.

To thrive as a Server at True Food Kitchen, candidates should generally have a few years of experience in a fast-paced restaurant environment. However, if you're just starting out, we provide a comprehensive training program that equips you with all the skills necessary to succeed in this role.

True Food Kitchen offers a variety of shifts for Servers, including AM/PM and mid-day options. You can choose between part-time or full-time hours, making it easy to balance your work schedule with your personal life while still being an integral part of our team.

Servers at True Food Kitchen enjoy numerous benefits such as access to affordable health care, pet insurance, restaurant discounts, and paid volunteer time to engage with the community. We also offer access to expert support through employee assistance programs to ensure our team members' well-being.

Absolutely! At True Food Kitchen, we are committed to providing our employees with opportunities for professional development and growth. Our comprehensive development program is designed to help you advance in your career and achieve your personal professional goals.

To create a welcoming atmosphere, I would focus on making genuine connections with guests by greeting them with a smile, making eye contact, and ensuring I address their needs promptly. I would be attentive and observant, checking in regularly to enhance their dining experience.

In my previous job, I had a regular guest who celebrated their birthday with us. I arranged for a special dessert and ensured the staff was aware, so we could all wish them a happy birthday. This gesture made them feel valued, showcasing my commitment to exceptional service.

When dealing with difficult customers, I remain calm and listen carefully to their concerns. I empathize with their frustrations and seek a solution that satisfies them while adhering to the restaurant's policies. It's essential to maintain professionalism and ensure they leave with a positive impression.

To ensure accuracy, I always double-check the order details before entering them into the POS system. Once the food is ready, I review the order once more to confirm that it matches what the guest requested before delivering it to their table.

During a busy shift, I prioritize tasks by focusing on immediate guest needs first, such as taking orders and serving food. I stay organized, using a notepad if necessary to keep track of orders, and effectively communicate with my teammates to ensure we work as a cohesive unit.

A great Server should possess excellent communication skills, a genuine passion for hospitality, the ability to multitask, and a positive attitude. Empathy and a strong work ethic are crucial for creating memorable dining experiences for guests.

I can personalize the dining experience by remembering regular guests’ names and their favorite menu items. Additionally, I would ensure to ask about their day and make recommendations tailored to their past preferences, creating a more enjoyable and memorable visit.

Effective team collaboration is key during busy times. I utilize open and clear communication with my coworkers, assist others as needed, and display flexibility to adapt to changing situations. We always support each other to enhance our service and efficiency.

I stay updated on menu changes and specials by regularly reviewing the menu and attending team briefings. I also make it a point to taste test any new items to provide informed recommendations to guests during their dining experience.

I am drawn to True Food Kitchen because of its commitment to real, healthy food and the positive impact it has on guests and the community. I believe in the power of quality ingredients and would love to be part of a team that prioritizes great service and wholesome dining experiences.