Golf Cart Attendant |Canyons | FT

As a Golf Cart Attendant at Canyons' Barton Creek Country Club, your primary responsibilities include greeting guests, explaining golf cart GPS functionality, maintaining and detailing golf carts, and ensuring proper care of guest golf clubs. You'll also assist in coordinating services for tournaments and maintain a high standard of appearance and service.

To qualify for the Golf Cart Attendant position at Canyons, you should have excellent verbal communication skills, a background in golf or related fields is preferred, and strong customer service abilities. You must also be physically capable of lifting 50 lbs and be open to a flexible work schedule that includes weekends and holidays.

A typical day for a Golf Cart Attendant at Canyons involves regularly greeting guests, detailing and maintaining golf carts, moving golf bags efficiently, and ensuring cleanliness in storage areas. You'll engage with members and guests, delivering top-notch service while working outdoors and enjoying the beautiful country club setting.

At Canyons, teamwork is a cornerstone of our culture. As a Golf Cart Attendant, you'll collaborate closely with fellow associates to deliver the best experience for guests. This includes coordinating services for tournaments and supporting one another to meet our high service standards while fostering a supportive workplace atmosphere.

While prior experience in golf or hospitality is preferred for the Golf Cart Attendant role at Canyons, it's not necessarily required. What matters most is your passion for serving others and your willingness to learn and grow in a dynamic environment!

In a difficult situation, I would remain calm and listen attentively to the guest's concerns, showing empathy and understanding. I'd reassure them that I’m here to help and do my best to resolve the issue promptly while maintaining a positive attitude.

Excellent customer service means anticipating guest needs, providing informative and welcoming interactions, and ensuring that every aspect of their experience is enjoyable. It’s about making them feel valued and respected throughout their time at Canyons.

I have hands-on experience operating golf carts safely and efficiently, ensuring compliance with all safety guidelines. I also understand the importance of explaining their functionalities to guests for a smooth golfing experience.

I would establish a routine of cleaning and inspecting the golf carts every few hours, ensuring that all are stocked, functioning correctly, and ready for use. Proper cleaning extends the life of the carts and improves guest satisfaction.

Creating a welcoming environment starts with a genuine smile and a friendly greeting. I would remember guest names, offer assistance whenever needed, and actively engage with them to ensure they feel comfortable and valued.

During busy periods, I prioritize tasks by focusing on immediate guest needs first, ensuring efficient movement of golf bags and carts while remaining attentive to any additional assistance required. Good communication with team members is key to managing the flow.

I want to work at Canyons because I’m passionate about providing exceptional service in a beautiful environment. The opportunity to connect with guests and be part of a dedicated team at a renowned country club excites me!

The most important quality for a Golf Cart Attendant is a strong customer service orientation. Being friendly, approachable, and adaptable to guests' needs ensures they have a fantastic experience and fosters a positive atmosphere.

I understand that working outdoors requires adaptability. I would perform outdoor tasks with a positive mindset, wearing appropriate clothing for the weather and staying hydrated. I can embrace the versatility of working at Canyons, rain or shine!

Key safety practices include proper speed management, adherence to course path rules, and ensuring that the carts are in good working condition. Additionally, I would educate guests about safe operation and remind them to buckle in when using the carts.