Omni Care Intern| Marketing| Summer 2025

As an Omni Care Intern at Omni Atlanta Hotel at Centennial Park, your responsibilities will include rotating through various entry-level service positions, providing excellent customer service, and maintaining a clean and safe work environment. Additionally, you will anticipate guests' needs and demonstrate flexibility and teamwork in multiple departments, including front office and food and beverage services.

The qualifications for the Omni Care Intern position at Omni Atlanta Hotel include strong communication skills, both written and verbal, a background in customer service, and a willingness to learn. Previous experience in a customer service setting is preferred, and candidates should be adaptable to changing environments and able to handle physical activities associated with the roles.

Interns at Omni Atlanta Hotel at Centennial Park will participate in Omni Care Internship training and enrichment seminars throughout their summer internship. This training is designed to enhance your skills and knowledge, preparing you for future career opportunities, including potential inclusion in the Leader in Development program based on your performance.

The Omni Care Internship at Omni Atlanta Hotel at Centennial Park is specifically designed for college seniors who are eager to explore a career in the hospitality industry. Applicants must demonstrate strong communication skills and a customer-friendly attitude, making this position ideal for those looking to make an impact in a luxury service environment.

The Omni Care Internship at Omni Atlanta Hotel at Centennial Park is a fantastic stepping stone for your career development in the hospitality industry. It provides hands-on experience across various departments, valuable mentorship, and the opportunity to potentially join the Leader in Development program, paving the way for future career advancement within the Omni Hotels family.

When answering this question, express your passion for hospitality, the opportunity to work in a dynamic environment, and your desire to learn from experienced professionals in the industry. Highlight specific aspects of the Omni Atlanta Hotel, such as its commitment to exceptional service, that resonate with you.

In your response, demonstrate your organizational skills and ability to manage time effectively. Discuss methods you use to prioritize tasks and how you communicate with your team to ensure all guests receive excellent service throughout your shifts.

Prepare a brief story about a time when you went above and beyond for a customer. Focus on your proactive approach, how you assessed the guest's needs, and the positive outcome that reinforced your dedication to service excellence.

Your answer should convey empathy and professionalism. Describe a situation where you remained calm, listened to the guest's concerns, and worked collaboratively to find a satisfactory resolution, emphasizing the importance of maintaining a positive guest experience.

Discuss the importance of communication, collaboration, and mutual support within a team. Share examples of how you have successfully worked with others to achieve a common goal, particularly in fast-paced environments like a hotel.

Provide examples of when you had to adapt quickly to new tasks or environments. Highlight your flexible mindset and readiness to learn on the job, which is especially relevant in a dynamic hotel setting.

Mention skills such as strong communication, customer service, adaptability, and a positive attitude. Explain how these skills will enable you to excel in various roles during your internship and contribute to the hotel's success.

Share your long-term career goals, emphasizing your desire to grow within the hospitality field. Discuss how the Omni Care Internship aligns with your aspirations and the knowledge you hope to gain from the experience.

Before the interview, research Omni Atlanta Hotel thoroughly. Speak about its reputation for luxury service, its location, and its commitment to staff training and development. This will show your genuine interest in the company and the role.

Reflect on your relevant skills and experiences that align with the needs of the internship. Emphasize your enthusiasm for hospitality, your drive to learn, and your strong interpersonal skills that would make you a valuable addition to the Omni Atlanta team.