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Product Policy Manager - Product Advising

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people. 

 

About the Role

As a Product Policy advisor and early member of the Product Policy team, you will provide direct policy support to product teams as they launch new products and features. You will leverage an understanding of AI technology, consumer and developer products, as well as the policy landscape to help mitigate risks and ensure OpenAI’s products benefit all of humanity.

We’re looking for people who have previously worked in product policy roles - ideally in generative AI - and are experienced in collaborating closely with technical teams. Ideal candidates will have a depth of understanding of the AI policy landscape and will translate this knowledge into actionable, prioritized advice for product teams and company leadership. As OpenAI continues to grow, this role must quickly and effectively align diverse teams and stakeholders. Experience driving alignment across a range of functions (product, legal, research, intelligence teams, global affairs, communications) will be essential. Ideal candidates will be comfortable with a high degree of ambiguity.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

  • Provide tailored policy advice to product teams based on a deep understanding of and empathy for the technical and business goals of the product, as well as a clear assessment of policy considerations.

  • Collaborate cross-functionally with teams across the company, including legal, integrity, ops, safety, communications, and others. You will translate public policy considerations for technical teams, and vice versa. 

  • Develop clear risk assessments for new AI products and features and prioritize across them. Provide operationalizable implementation standards and enforcement protocols for partner teams to leverage.

  • Identify opportunities to leverage data to inform our policy work.

 

You might thrive in this role if you:

  • Have worked 7+ years in a product policy role at a tech company, ideally working on generative AI products

  • Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike

  • Are comfortable with ambiguity and enjoy going 0 to 1

  • Are a creative thinker with an eye for opportunities to leverage data to inform policies

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

$135000 / YEARLY (est.)
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What You Should Know About Product Policy Manager - Product Advising , OpenAI

If you're ready to dive into the exciting world of AI policy, the Product Policy Manager role at OpenAI in San Francisco is calling your name! You'll step into a pivotal position on a team responsible for crafting and refining the guidelines that keep our innovative technologies safe and beneficial for everyone. As a Product Policy Manager, you will provide crucial policy support to various product teams as they roll out new features and products, ensuring that every innovation aligns with our mission to responsibly use AI for the greater good. With your deep understanding of the AI landscape and experience in product policy—especially in generative AI—you’ll translate complex policy considerations into actionable strategies. You'll collaborate closely with diverse teams, from legal and safety to communications, creating an impactful dialogue that bridges the gaps between technical prowess and policy requirements. This role will give you the opportunity to analyze risks associated with new AI ventures and implement standards that will help guide OpenAI forward. If you're a creative problem solver excited about navigating the complexities of AI and fostering responsible innovation, then this role might just be what you’ve been looking for. Plus, enjoy the perks of a hybrid work model and relocation assistance as you make a meaningful impact at one of the leading AI companies in the world!

Frequently Asked Questions (FAQs) for Product Policy Manager - Product Advising Role at OpenAI
What are the primary responsibilities of a Product Policy Manager at OpenAI?

As a Product Policy Manager at OpenAI, your primary responsibilities include providing tailored policy advice to product teams, developing risk assessments for new AI features, and ensuring that all policies align with our mission of responsible AI deployment. Your role involves collaborating cross-functionally with various teams to translate public policy considerations into actionable advice.

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What qualifications are required for the Product Policy Manager position at OpenAI?

To qualify for the Product Policy Manager role at OpenAI, candidates should have at least 7 years of experience in product policy, ideally within the generative AI sector. An understanding of AI technology, excellent communication skills, and experience working with diverse teams are critical to success in this role.

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How does OpenAI support its Product Policy Managers in their work?

At OpenAI, Product Policy Managers receive support through a collaborative team environment that encourages cross-functional communication. You'll work closely with legal, safety, and product teams, and benefit from OpenAI’s commitment to providing resources that enable you to effectively assess policy implications and risks associated with new AI products.

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What is the work model for the Product Policy Manager role at OpenAI?

The Product Policy Manager role at OpenAI operates on a hybrid work model, which requires working in the office three days a week. This flexible arrangement fosters collaboration and makes it easier to engage closely with various teams involved in product development.

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What opportunities for growth exist for a Product Policy Manager at OpenAI?

As a Product Policy Manager at OpenAI, you’ll have ample opportunity for professional growth. The role involves tackling complex challenges in AI policy and working on innovative products, allowing you to expand your knowledge and influence within the company, and even potentially advance into higher-level policy roles.

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Common Interview Questions for Product Policy Manager - Product Advising
How do you approach developing policy guidelines for new AI products?

In developing policy guidelines, I prioritize understanding the product objectives and the potential impact on users. I gather insights from cross-functional teams to assess risks and opportunities, and then create actionable guidelines that balance innovation with safety and compliance.

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Can you describe a time when you collaborated with technical teams to execute a policy?

In my previous role, I collaborated with engineers to implement a policy concerning data privacy for a new feature. I communicated the technical requirements clearly and worked with the team to ensure the policy was not only feasible but also met our legal obligations effectively.

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What strategies do you use to assess risks associated with AI technologies?

I use a combination of quantitative data analysis and qualitative input from user feedback and expert perspectives. Identifying potential risks involves evaluating market trends, regulatory developments, and ethical implications, allowing me to create comprehensive risk assessments.

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How do you stay updated with the latest trends in AI policy?

I stay updated by actively following industry blogs, participating in webinars, and attending conferences focused on AI policy. Engaging with other professionals in the field also helps me brainstorm best practices and emerging trends.

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Describe your experience with implementing compliance protocols.

In my last position, I led the implementation of compliance protocols for product launches. This entailed writing detailed implementation guidelines, training teams on compliance issues, and establishing feedback loops to refine our approach based on real-world application.

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What is your experience in translating policy for technical teams?

I take pride in my ability to break down complex policy issues into clear, concise language that technical teams can understand. This often involves customizing presentations or workshops that align technical objectives with policy requirements.

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How do you handle ambiguity in policy development?

I embrace ambiguity as part of the innovation process. By remaining adaptable and actively seeking input from various stakeholders, I can navigate uncertainty, turning it into an opportunity for creative problem-solving.

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How would you prioritize competing policy objectives?

Prioritization involves assessing the potential impact of each objective on our overall mission. I utilize a risk matrix to evaluate urgency and importance, focusing on those objectives that align most closely with our commitment to responsible AI use.

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What role does data play in your policy recommendations?

Data is crucial for informing my policy recommendations. I leverage user analytics, compliance metrics, and market research to provide evidence-based insights that guide decision-making and justify policy approaches.

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What motivates you to work in AI policy?

I am deeply motivated by the potential of AI to positively transform lives. Contributing to an ethical framework that allows for safe and responsible innovation fuels my passion for this work and drives my continuous engagement in this evolving field.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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Inclusive & Diverse
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DATE POSTED
April 11, 2025

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