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Account Executive - job 1 of 4

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:


The ERP Specialist Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite.  Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure.  This individual will work collaboratively with the ERP Team Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers.

Responsibilities:

  • Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts

  • Ability to work collaboratively with the ERP Team Leader to aid in closing, complex multi-suite ERP opportunities with strategic accounts

  • Establish, handle, and manage relationships between OpenGov and senior leaders of the customer and prospect government;

  • Generate new leads through networking and prospecting, including cold calling, as well as using marketing and PR activities of the company.

  • Make sales presentations to customers and prospects at different levels of the organization of leading governments within a prescribed territory.  Including high-level, vision-setting product demonstrations.

  • Quickly develop thorough knowledge of company products and client verticals, including local and state governments, special districts, non-profits, higher education, and school districts

  • Address product use cases, benefits, competitive advantages, and business outcomes; facilitate executive and technical follow-up to close the sale

  • Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.)

  • Interface and develop professional relationships with existing customers and prospects throughout all organizational levels. Establish referenceable customers to build the OpenGov brand in your territory

  • In collaboration with OpenGov's marketing team, develop and execute demand-generation campaigns

  • Lead contract negotiations

  • Partner with Marketing on leads from trade shows and campaigns. Help set event strategy for where OpenGov should be present

  • Take ownership of sales process management and participate in sales planning status meetings (MEDDIC methodology, QBRs, and more)

  • Develop and maintain in-depth knowledge of a defined OpenGov Product Suite and the competitive landscape

  • Meet or exceed quota expectations

Requirements and Preferred Experience

  • Bachelor's degree required

  • 2+ years of quota-carrying sales experience and have previously sold software solutions required (State and Local Government vertical is a bonus but not required)

  • Strong work ethic and hunter mentality

  • Ability to thrive in a collaborative environment

  • Curious and coachable when it comes to new challenges 

  • Demonstrated a consistent track record of hitting and exceeding quotas

  • Proven ability to close complex, consultative deals

  • Ability to travel as needed (anywhere from 25% to 50%)

  • Passionate about selling technology and what it can do for society

  • Ability to learn to speak with senior executives about the direction of their organization, transformational projects, and budgets required to get there

  • Self-motivated, creative, results-driven, solution-oriented, direct, and convincing when it’s right for the customer

  • Competitive, driven to succeed

  • Ability to remain focused and flexible during rapid change

  • Crisp written communication and fluency of expression 

  • Experience with a CRM, ideally SalesForce

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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Average salary estimate

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$90000K

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What You Should Know About Account Executive, OpenGov

Are you ready to take your sales career to the next level? Join OpenGov as an Account Executive and play a key role in transforming how local governments operate! Based in sunny Atlanta, you'll be part of a dynamic team passionate about delivering AI-enabled software solutions to cities, counties, and state agencies across the U.S. OpenGov helps these institutions improve efficiency and accountability, impacting the way public services are delivered. As our Account Executive, you'll lead the sales efforts for a defined OpenGov Product Suite, from prospecting and territory planning to contract negotiation and closing deals. Collaboration is at the heart of what we do, so you'll work closely with our ERP Team Leader and other stakeholders to meet targets and provide exceptional service. You'll generate leads through your agile networking skills, conduct captivating sales presentations, and forge lasting relationships with senior leaders in the public sector. Besides a solid salary and benefits package, OpenGov fosters a culture of innovation, recognition, and growth. If you're ready for a rewarding challenge where your performance truly matters, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Account Executive Role at OpenGov
What responsibilities does the Account Executive have at OpenGov?

As an Account Executive at OpenGov, your primary responsibilities will include leading the sales strategy for a specific territory, managing customer relationships, generating leads, conducting sales presentations, and negotiating contracts. You'll collaborate closely with the ERP Team Leader and marketing team to ensure that you are driving sales effectively and providing the highest level of service to your clients.

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What qualifications are required for the Account Executive role at OpenGov?

To qualify for the Account Executive position at OpenGov, you must have a Bachelor's degree and at least 2 years of experience in quota-carrying sales, preferably in software solutions. A strong work ethic, ability to work collaboratively, and a proven track record of closing complex deals are essential. Familiarity with CRM systems like SalesForce is also beneficial.

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How does OpenGov support the professional development of its Account Executives?

OpenGov is committed to the professional growth of its employees, including Account Executives. The company offers various training opportunities, access to mentoring, and encourages participation in workshops and industry conferences, ensuring that you stay ahead of industry trends and enhance your skill set in sales and technology.

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What does a typical day look like for an Account Executive at OpenGov?

A typical day for an Account Executive at OpenGov involves a mix of client outreach, sales calls, and strategic planning. You'll spend time researching potential leads, preparing for presentations, and participating in team meetings. Collaboration with marketing for demand-generation campaigns and contract negotiations will also be key aspects of your daily routine.

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What benefits do Account Executives receive at OpenGov?

Account Executives at OpenGov enjoy a comprehensive benefits package that includes healthcare options, a flexible vacation policy, a 401(k) with company match, paid parental leave, and wellness stipends. OpenGov also promotes a high-performance culture, ensuring that excellent performance is recognized and rewarded.

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Common Interview Questions for Account Executive
Can you describe a successful sales strategy you have implemented in the past?

When answering this question, focus on a specific strategy you utilized, detailing your approach to identifying leads, engaging with clients, and closing deals. Highlight how your strategy aligned with customer needs and contributed to meeting or exceeding sales targets. Use metrics where possible to illustrate your success.

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How do you handle objections during a sales pitch?

Effective objection handling requires active listening and empathy. Respond to objections by acknowledging the client's concerns, asking clarifying questions, and providing a well-structured response. Demonstrate how OpenGov's software can address their specific challenges, bolstering your credibility in the process.

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Describe a time you turned a no into a yes.

Share a meaningful anecdote that illustrates your persistence and problem-solving abilities. Detail the steps you took to address concerns or objections, how you adapted your sales approach, and what ultimately led to the client’s change of heart. Highlight your skills in negotiation and relationship-building.

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What do you know about OpenGov and our mission?

Before the interview, research OpenGov thoroughly. Speak about the company's focus on using technology to enhance government accountability and efficiency. Connect your personal values or experiences with OpenGov's mission to ensure your answer is sincere and informed.

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How do you prioritize your time and manage multiple prospects?

Your response should demonstrate a systematic approach to time management, such as using CRM tools to track leads and progress. Explain how you allocate your time effectively based on lead value and urgency, while ensuring that no prospect feels neglected.

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Can you provide an example of a complex deal you closed?

Share a specific example focusing on the challenges faced, the strategies you used to navigate the complexity of the deal, and the collaboration required across teams. Emphasize different stakeholders involved and how you managed their expectations, ultimately leading to a successful close.

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What methods do you use for lead generation?

Discuss various lead-generation techniques you've found effective in the past—these could include cold calling, leveraging networks, attending events, or collaborating with marketing on campaigns. Show your adaptability and creativity in finding new leads for OpenGov.

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How do you stay updated on the industry trends and competitors?

Mention your strategies for ongoing learning, such as subscribing to industry publications, participating in webinars, or networking with peers. Discuss how this knowledge helps you position OpenGov effectively in the market.

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Describe your experience working with a CRM.

As an applicant for the Account Executive position at OpenGov, it's vital to demonstrate proficiency with CRMs like SalesForce. Discuss specific tasks you manage within the CRM, such as tracking leads, documenting client interactions, and analyzing sales data for decision-making.

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Why do you want to work for OpenGov?

Your answer should reflect a genuine interest in OpenGov's mission and values. Tailor your response to highlight how your skills in sales align with their dedication to making government operations more effective and transparent, positioning you as someone who shares their goals.

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Powering more Effective and Accountable Government

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DATE POSTED
March 26, 2025

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