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Project Manager III - Procurement - job 1 of 2

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:


The Project Manager will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results. 

Responsibilities:

  • Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers

  • Ability to organize a portfolio of 8-10 projects for tracking and delivery

  • Be a primary point of contact for project implementation activity

  • Establish project command and control of project delivery both internally and externally

  • Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders

  • Participate in the sales process as needed

  • Prospect specific implementation approaches, scope, and plans

  • Support Statement of Work creation on an as-needed basis

  • Identify early signs of project and customer risks and devise appropriate risk response strategies

  • Occasionally travel to customer sites to conduct training and solidify customer relationships

  • Assist in enhancing our methodology of project delivery of our growing set of solutions

Requirements and Preferred Experience:

  • Minimum of 3 years of project management or related experience in a SaaS environment

  • Strong aptitude of technology tools and solutions

  • Extra strong analytical thinking, strong system perspective, and diligent process analysis skills

  • Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view

  • Ability to adapt to a rapidly changing product and respond strategically to customer needs

  • Technical aptitude and proficiency with Professional Services and CRM tools

  • Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus


Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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What You Should Know About Project Manager III - Procurement, OpenGov

Are you ready to take your career to the next level as a Project Manager III - Procurement with OpenGov in Chicago? At OpenGov, we are revolutionizing the way governments operate with our leading AI-enabled software tailored for cities, counties, state agencies, and special districts. In this role, you will be at the forefront of delivering impactful solutions that drive efficiency and strengthen public trust in over 2,000 communities across the United States. You’ll showcase your exceptional project management skills by setting clear scopes, timelines, and deliverables for multiple customer projects, ensuring a seamless delivery experience. Collaborating with internal and external stakeholders, you will manage communications effectively and participate actively in sales processes whenever needed. Your analytical prowess will play a vital role as you identify risks, devise strategies, and adapt to the rapidly changing needs of our customers. Whether organizing a portfolio of 8-10 projects or occasionally traveling to customer sites for training, your initiative and innovative thinking will shine through. With a culture that encourages creativity and rewards excellent performance, OpenGov provides a space where you can truly make your mark. If you're looking for a position that matters, with a team that’s passionate about innovative technology and public service, then look no further. Join us in making a difference with OpenGov!

Frequently Asked Questions (FAQs) for Project Manager III - Procurement Role at OpenGov
What are the responsibilities of a Project Manager III - Procurement at OpenGov?

The Project Manager III - Procurement at OpenGov is responsible for managing project scope, timelines, and deliverables to ensure successful deployments across multiple clients. This role requires effectively communicating with internal teams and external stakeholders, organizing a portfolio of 8-10 projects, and participating in the sales process. Additionally, you will take charge of identifying risks, documenting solutions, and adapting to the dynamic needs of our clients.

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What qualifications are needed for the Project Manager III - Procurement position at OpenGov?

To qualify for the Project Manager III - Procurement role at OpenGov, candidates should have at least 3 years of project management experience in a SaaS environment. Strong analytical skills, an aptitude for technology tools, and an understanding of government budgeting concepts are highly preferred. Candidates should be strategic thinkers who can adapt to changing customer needs while delivering quality results.

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What is the work environment like for a Project Manager III - Procurement at OpenGov?

OpenGov offers a fast-paced, results-driven environment designed for innovation and collaboration. Project Managers III - Procurement work alongside passionate teams where every employee is encouraged to contribute ideas and improve processes. With weekly catered lunches and a supportive office culture, working at OpenGov means being part of a dedicated community committed to transforming public service through technology.

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How does OpenGov prioritize customer relationships in the Project Manager III - Procurement role?

OpenGov places a strong emphasis on maintaining seamless customer relationships through effective communication and project management. As a Project Manager III, you will serve as the primary point of contact for implementation activities, ensuring that customer expectations are met and exceeded. By gathering key documentation and resources across teams, you will help ensure a positive customer experience while managing deployments.

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What growth opportunities are available for Project Manager III - Procurement at OpenGov?

At OpenGov, there are ample professional development opportunities for Project Managers III to grow their careers. The company is dedicated to rewarding outstanding performance and promoting from within. With access to training programs and a collaborative environment, you’ll have the chance to refine your skills and contribute to innovative projects well into your career.

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Common Interview Questions for Project Manager III - Procurement
Can you describe your experience in managing multiple projects as a Project Manager III?

When answering this question, highlight your organizational skills and any specific tools you’ve utilized to track multiple projects simultaneously. Discuss how you prioritize tasks and maintain communication with all stakeholders to ensure a successful outcome for each project.

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What strategies do you use to manage customer expectations during a project?

In your response, elaborate on your approach to communication and setting realistic timelines. It's helpful to mention your experiences in addressing potential risks early on and keeping the customer informed throughout the project lifecycle, allowing you to maintain trust and satisfaction.

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How do you approach risk management in projects?

Explain your process for identifying risks and devising effective strategies to address them. Provide examples of how you've turned potential challenges into opportunities for improvement, and emphasize your proactive communication with the project team.

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What is your experience with government budgeting concepts and practices?

Discuss any relevant experience you have with budgeting operations, particularly within a government setting. If you’ve worked on projects that involve financial planning or management, share those experiences and how they prepared you for challenges in your role at OpenGov.

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Describe a time when you had to adapt to a major change during a project.

Use this question to showcase your flexibility. Share a specific instance where you had to pivot your strategies or reallocate resources, emphasizing your analytical skills, quick thinking, and ability to lead your team through changes effectively.

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How do you ensure effective communication with cross-functional teams?

Highlight your communication style, tools you use for project management, and strategies for keeping team members from different departments on the same page. Share examples of successful collaboration that led to project success to demonstrate your ability to bridge cross-functional divides.

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What project management tools are you proficient in?

List out any specific software and tools you're experienced with that are relevant to project management in a SaaS environment. If you've used Professional Services or CRM tools, mention them, and explain how they significant improved your project tracking and execution efficiency.

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How do you handle feedback from clients and team members?

Discuss your openness to feedback and how you integrate it into your project management approach. Provide examples of how constructive criticism has helped enhance project outcomes and your collaborative skills.

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What makes you passionate about project management?

Share your personal motivations for working in the project management field, particularly in the public sector. Emphasize your desire to impact communities positively and how your passion drives your dedication to excellence in every project.

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Can you describe a successful project you've managed from start to finish?

Use this opportunity to detail a specific project you led, explaining your role and the steps you took to ensure its successful delivery. Highlight the results and any lessons learned that showcase your project management strengths.

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Powering more Effective and Accountable Government

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DATE POSTED
March 26, 2025

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