Sales Engineer -Sydney

As a Sales Engineer at OPSWAT, your primary responsibilities will include collaborating with the sales team to drive enterprise business, managing customer requirements, and delivering technical presentations. You'll also handle RFP responses and assist with training resellers. Your role will be vital in ensuring customers fully understand our cybersecurity products.

To be considered for the Sales Engineer position at OPSWAT, you should have over 5 years of experience in cybersecurity or networking software sales engineering. A strong track record in developing new business and excellent presentation skills are essential, along with experience in troubleshooting enterprise applications across various environments.

A Sales Engineer at OPSWAT supports the sales team by providing technical expertise and acting as a bridge between customer needs and OPSWAT's solutions. By effectively demonstrating products, addressing technical concerns, and answering questions, you'll help the sales team advance their engagement and close deals.

The work environment for a Sales Engineer at OPSWAT is dynamic and collaborative, operating remotely within Australia. You'll be part of a supportive team that values innovation, diversity, and the sharing of ideas to ultimately protect critical infrastructure on a global scale.

OPSWAT is an attractive employer for Sales Engineers due to its commitment to innovative technology that protects global critical infrastructure. The opportunity to work on impactful solutions, a supportive company culture, and a dedication to diversity and equal employment make it an exciting place to advance your career.

When answering this question, focus on specific examples from your past roles that highlight your technical knowledge and sales skills. Mention how you've successfully supported large enterprise sales and discuss any relevant experiences with cybersecurity solutions.

It's essential to demonstrate your process of engaging with customers. Discuss how you actively listen, ask probing questions, and ensure a clear understanding of their pain points to tailor OPSWAT's solutions effectively.

Share specific strategies you've employed in the past, such as using analogies, visuals, or real-world examples. Highlight your ability to simplify complex concepts for decision-makers at all levels.

Discuss your experience in facilitating communication between sales and engineering. Highlight specific instances where you served as the liaison to convey technical insights that helped close deals.

Mention any specific tools and software you are familiar with, as well as your approach to gathering the necessary information, coordinating launch schedules, and ensuring deadlines are met with quality responses.

Give a detailed account of a particular proof of concept, outlining your role, the challenges you faced, and how your contributions directly led to customer satisfaction and subsequent sales.

Explain your methods for keeping informed, such as attending industry conferences, following relevant publications, or participating in professional networks. Show your passion for continual learning in this ever-evolving field.

Discuss specific CRM platforms you've worked with, focusing on your strategies for managing customer relationships, tracking leads, and analyzing sales performance metrics to drive results.

Provide examples of how you successfully navigated challenging interactions by emphasizing active listening skills, problem-solving capabilities, and personalized support to overcome objections and tailor solutions.

Outline a proactive plan for getting up to speed, such as familiarizing yourself with OPSWAT products, engaging with team members, and assessing client needs to start building relationships and delivering results immediately.