VP Commercial, Fintech

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking a visionary and results-driven leader to serve as VP, Commercial. This role will oversee the strategic direction, revenue growth, and management of relationships with our customers, ensuring the success and scalability of our business. As VP Commercial, you will manage a team of Regional, and Account Managers, within the assigned portfolio. The ideal candidate will have a strong background in customer relationship management, a deep understanding of Telecoms and Mobile Financial Services industries, with a proven track record of building and leading high performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive revenue growth while fostering long-term partnerships. 

What you will do

Strategy & Leadership

• Define and execute the overall Commercial strategy of your assigned customer portfolio. 
• Ensure accurate forecasting, financial projections and manage the annual budget cycle for your assigned customer portfolio ensuring alignment with company strategy.
• Identify and prioritize key growth opportunities and adoption of our products within your customer portfolio. 
• Oversee and develop a high performing team of regional and account managers, ensuring the team’s goals and performance expectations aligns with the company’s broader business objectives and vision.
• Foster a collaborative and inclusive team culture that encourages innovation, accountability, and professional growth with continued coaching and mentorship to ensure team success.   
• Conduct regular performance reviews and implement development plans to address skill gaps and career aspirations. 
• Delegate responsibilities effectively to empower team members and optimize productivity. 

Customer Relationship Development

• Build and maintain strong relationships with senior executives of your assigned customer portfolio.
• Negotiate high value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion. 
• Represent the company at industry events, conferences, and customer meetings to enhance brand visibility and credibility. 

Revenue Growth: 

• Oversee the development and implementation of strategic account plans and key revenue drivers within your assigned customer portfolio, monitoring market trends, competitive landscape, and customer needs to identify new opportunities. 
• Collaborate with cross functional teams (e.g., product, marketing, operations and finance) to ensure the successful achievement of the goals and objectives of your assigned customer portfolio with our products.
• Identify cost-saving opportunities without compromising customer satisfaction or team performance.

Performance Management: 

• Establish and track key performance metrics (KPIs) for the team and individual customer accounts.
• Analyze data and insights to identify areas for improvement and implement corrective actions as needed.
• Prepare and present regular reports to senior leadership on team performance, revenue growth, and market trends. 

Industry Expertise: 

• Stay ahead of industry trends, regulatory changes, and emerging technologies relevant to our business offering. 
• Leverage industry knowledge to provide strategic guidance to the team and senior leadership. 
• Position the company as a thought leader and innovator in our market space. 

What you will bring

• Minimum 10 years of proven experience in Account Management, preferably within the Telecoms or Fintech industry.
• Minimum 8 years’ experience in the Telecoms industry
• Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
• Master’s degree – relevant field or MBA.

Will be considered as plus

• A candidate with demonstrated experience in Telecoms Customer Value Management and/or Value-Added Services (VAS) solutions, looking to transition to a commercial role.

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.