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Sr Technical Program Manager I (NetSec)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks is seeking an experienced and highly motivated Sr. Technical Program Manager to join our exciting, fast growing company. This dynamic individual will be the liaison between Software Engineering and Product Management with a focus on high quality, on-time successful releases. This position reports to the Head of Product Operations and is based at our headquarters in Santa Clara, CA.

You will be expected to be versed in the technical domains and be able to engage with an experienced cross-disciplinary staff to conceive and design innovative products that will secure our digital life. We are looking for someone with strong critical thinking and analytical skills, who is a self-starter, a great communicator and has demonstrated ability to build consensus at all levels, and is passionate about driving change in a dynamic fast-paced environment.

Your Impact

In this role, you will:

  • Work with key stakeholders in product management, engineering and cross functional teams to deliver technological solutions in sync with launch timelines

  • Communicate regularly with senior management on status, risks and change control

  • Responsible for driving a wide range of development & infrastructure work-streams as part of any given technical initiative

  • Able to work closely with Technical Architects/Technical leaders and understand deep technical topics

  • What does a TPM do? Our TPM role is focused on working amongst multiple teams to deliver functionality that those teams are responsible for - The TPM is the “glue” that holds teams together and maintains a bird’s eye view over what those teams are delivering and how those deliverables fit together

  • This involves two aspects, both equally important

  • The “Technical” part of “TPM” requires identifying dependencies and technical risks that affect the various teams represented

  • The “Program Manager” part of “TPM” involves scheduling, managing sprints, creating milestones, and reporting status - The interplay of these two responsibilities means that the TPM not only coordinates schedules, but helps the teams execute against their schedules

Qualifications

Your Experience 

  • Bachelor’s or Master’s degree in a technical discipline or equivalent military experience required

  • 6+ years working experience with 3+ years management experience building and leading a technical program management team

  • Experience in Cloud Delivered Security Services and Strata Cloud Manager.

  • Deep understanding of SaaS software development lifecycle, processes and best practices

  • Knowledge of Agile process and tools and experience delivering product in Agile environment

  • Experience working with engineering teams on defining requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new features sets

  • Executive presentation skills and demonstrated experience in running program meetings

  • Comfortable hosting senior level leaders (SVP/VP) and providing status/program updates

  • Hands on experience with JIRA, Confluence and Smartsheet

  • Strong prioritization skills and the ability to handle multiple job duties in a fast-paced environment

  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization, written and verbal

  • Agile and Scrum Certification is a plus, e.g. PMI, CSM, CSC, SAFe, etc.

  • Agile Coach experience preferred

Additional Information

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $141000 - $190000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$165500 / YEARLY (est.)
min
max
$141000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Technical Program Manager I (NetSec), Palo Alto Networks

Palo Alto Networks is on the lookout for a talented Sr. Technical Program Manager I (NetSec) to join our vibrant team in Santa Clara, CA. As a vital piece of our organization, you will act as the key liaison between our Software Engineering and Product Management teams, ensuring that we deliver high-quality, innovative cybersecurity solutions on time. Your role will involve collaborating with various stakeholders to define product requirements, track project timelines, and foresee potential risks. With strong analytical skills and a knack for effective communication, you'll guide our technical teams through the complexities of the software development lifecycle, making sure all moving parts come together seamlessly. Your expertise in Agile methodologies and cloud technologies will be instrumental as you manage multiple initiatives concurrently, always keeping a keen eye on the strategic goals of our projects. We strongly believe that collaboration powers innovation. We encourage casual interactions and discussions that lead to impactful results, so your presence in the office will be pivotal. With our commitment to well-being that includes FLEXBenefits and personal development support, we want every team member to flourish both personally and professionally. If you're passionate about driving change and eager to play a pivotal role in the future of cybersecurity, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sr Technical Program Manager I (NetSec) Role at Palo Alto Networks
What are the main responsibilities for the Sr. Technical Program Manager I (NetSec) at Palo Alto Networks?

The Sr. Technical Program Manager I (NetSec) at Palo Alto Networks is responsible for facilitating communication between Software Engineering and Product Management, ensuring timely and successful releases of our cybersecurity products. This role involves managing various development workflows, identifying technical risks, and scheduling milestones, while keeping all stakeholders informed regarding project statuses and changes.

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What qualifications does Palo Alto Networks require for the Sr. Technical Program Manager I (NetSec) role?

For the Sr. Technical Program Manager I (NetSec) position at Palo Alto Networks, candidates need a Bachelor’s or Master’s degree in a technical field or equivalent military experience, along with at least 6 years of working experience, including 3 years in a management capacity. Familiarity with Agile methodologies and cloud-security services is highly valued.

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What skills are essential for success in the Sr. Technical Program Manager I (NetSec) role at Palo Alto Networks?

To thrive as a Sr. Technical Program Manager I (NetSec) at Palo Alto Networks, strong communication skills, analytical thinking, and the ability to build consensus are essential. A comprehensive understanding of the SaaS software development lifecycle, experience in Agile environments, and the capacity to navigate technical discussions are also crucial for success.

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How does Palo Alto Networks support the personal growth of a Sr. Technical Program Manager I (NetSec)?

Palo Alto Networks is committed to the continuous growth of its employees, including those in the Sr. Technical Program Manager I (NetSec) role. The company offers personalized learning opportunities, access to mental and financial health resources, and a FLEXBenefits program which provides a wide range of resources selected by employees to enhance their well-being.

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What does a typical day look like for a Sr. Technical Program Manager I (NetSec) at Palo Alto Networks?

A typical day for a Sr. Technical Program Manager I (NetSec) at Palo Alto Networks involves collaboration with engineering and product management teams, tracking project progress, managing risks, and facilitating meetings. The TPM works to align team goals, communicates regularly with senior management, and ensures all aspects of product development stay on track.

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Common Interview Questions for Sr Technical Program Manager I (NetSec)
Can you describe your experience managing technical teams in a fast-paced environment?

In my previous role, I effectively managed multidisciplinary teams by establishing clear communication channels and leveraging collaborative tools. I prioritized tasks based on project milestones and provided regular updates to stakeholders to ensure alignment with overall project goals.

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How do you handle conflicts between engineering teams and product management?

I approach conflicts by facilitating open discussions between involved parties, encouraging a focus on common goals. I aim to redefine project expectations, clarify roles, and mediate until we reach a consensus, ensuring that communication remains constructive.

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What project management tools have you used? How did they benefit your work?

I have utilized tools like JIRA, Confluence, and Smartsheet for managing project schedules, documentation, and task tracking. These tools allowed real-time updates, streamlined communication, and enhanced visibility across teams, leading to more efficient project execution.

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Can you give an example of a time you identified a technical risk and how you handled it?

I once identified a dependency risk in one of our major releases that could lead to delays. I communicated this to the team and worked on a mitigation plan, reallocating resources and adjusting timelines to address the risk. This proactive approach ensured we met our release date without compromising quality.

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What methods do you use to keep stakeholders informed on project progress?

I establish regular check-ins and status update meetings, complemented by project dashboards that provide real-time insights. Tailoring communication to the audience, I ensure that technical achievements are clearly conveyed to non-technical stakeholders, maintaining transparency throughout all phases of the project.

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How do you ensure your team adheres to Agile methodologies during development?

I ensure adherence to Agile methodologies by conducting regular sprint meetings, retrospectives, and reviews, enabling the team to reflect on processes and adapt as needed. I also encourage a culture of feedback and continuous improvement, which is essential for Agile success.

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How do you prioritize tasks in a dynamic project environment?

I prioritize tasks based on their impact on project timelines and deliverables. I maintain flexibility to adapt priorities when necessary, balancing short-term needs with long-term goals, always ensuring that the team understands how decisions affect project objectives.

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What strategies do you use to enhance team collaboration?

I foster an environment of open dialogue by promoting regular team brainstorming sessions and using collaborative platforms. Recognizing individual contributions and encouraging team feedback are crucial for creating trust and maximizing collaboration across the team.

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What experience do you have with presenting to senior leadership?

I have regularly presented project statuses and strategic updates to senior leadership by focusing on key metrics and outcomes. By ensuring clarity and conciseness in my presentations, I tailor my message to resonate with executives, efficiently conveying the essence of the projects.

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What motivates you in the role of a Technical Program Manager?

I'm driven by the challenges and dynamics of overseeing complex projects, along with the satisfaction of seeing teams succeed. Being able to bridge technical and managerial gaps, and fostering innovations that contribute to enhancing cybersecurity is what truly excites me about the role.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
April 7, 2025

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