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Senior QA & Test Engineer

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it.


Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We’ve scaled to become one of Australia's top five eCommerce companies and the no.1 online pet store. But we’re just getting started. Like a whippet who’s spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.


Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.


At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together - and we are looking for fantastic people to help us do that!


Over the past ten years, we’ve scaled to become one of Australia's Top 5 eCommerce companies and the No.1 player in the Online Pet industry. We will accelerate our growth as we continue on our mission to disrupt the way that pet parents discover & shop for the products they love. 


The pet industry is booming (it’s a $15billion dollar industry!) and pets are holding bigger spaces in our hearts and homes than ever before. Online penetration of the pet industry is going to grow exponentially in the next 5 years. This is a unique opportunity in your career to be part of our exceptional growth story!


Founded and headquartered in Sydney, our team is now over 700 people strong and are based across Australia, New Zealand and the Philippines.


The Opportunity


We are looking for our newest Senior Quality Assurance & Test Engineer to join our Engineering team within the Supply Chain and Operations pace. Your focus will be on maintaining a high bar of engineering quality, improving our testing infrastructure and automation processes, and ultimately driving continuous improvement of the reliability of our key e-commerce operations. This will involve working with our integration platforms (middleware/iPaaS) and third-party software as well as a mix of automated and manual testing strategies. As a senior member of our QA team, your opinion and ideas are valued and you will have the opportunity to grow with us as a company and make impactful decisions.


Your Responsibilities:
  • Review technical specifications and create test strategies
  • Propose improvements in test systems and/ processes to improve quality or speed of testing
  • Conduct user acceptance and exploratory testing
  • Develop automated functional and performance testsIdentify test gaps and improve test plans
  • Perform manual testing of new features and bug fixesIdentify and root cause issues in distributed systems, eg microservice, event driven
  • Own the end-to-end testing of various integrated proprietary and third-party services
  • Propose code design changes to increase testability
  • Issue triaging and stakeholder engagement
  • Guide teams on testing best practices, coordinating test coverage across unit, integration, and contract testing
  • Conduct functional, regression, performance, ETL and end-to-end testing of new application releases and change requests
  • Guide engineering team in terms of test execution and review/audit the work done to ensure completeness and quality
  • Understand and negotiate with relevant stakeholders on identifying the severity and follow up until issues found are closed
  • Prepare and maintain all QA documentation such as Test Plan, Test Cases, Test Metrics, Issues List and relevant records
  • Identify potential problems that end user might encounter and make suggestion on improvements required
  • Reconciling data between key systems to ensure data consistency


About You:
  • 3-5+ years of experience in a senior software quality assurance capacity with the ability to understand, develop and execute test strategies and plans
  • Ability to self-motivate and lead the test strategy and execution
  • Proficiency in Typescript a must
  • Proven track record in developing automated solutions from scratch
  • Expert in API (RESTful) testing frameworks and tools
  • Passion for improving quality of everything, including deployment, security, stability and performance or any other aspect of engineering 
  • Experience in defining performance test requirements and carrying out load and stress tests
  • Experience working in cross functional teams, providing support throughout the software development life cycle
  • Ability to collaborate and communicate effectively with a cross-functional team of software developers, product managers, and designers
  • Ability to identify and demonstrate your experience in optimising and quality assurance processes
  • Strong understanding of test execution in CICD, preferably YAML-based pipelines
  • Familiarity with iPaaS or Middleware is desirable


Why Join?


We’re passionate about what we do and our love for pets is the centre of our why. Becoming a pawsome Pet Circler means you’re committed to help shape an entire industry - pretty exciting stuff! We’re a stable, innovative and low-ego group of people who relish challenges and aren’t afraid to do what’s right.


Here’s what we stand for; 

We’re Better Together

We operate with Humble Hearts and Hungry Minds

We truly believe that Pets Matter; pets and pet parents always have a seat at our table

We’re Instinctively Curious. Always


Belong at Pet Circle

Our unique expertise unites us to achieve our goal of helping pet parents, pet better. We value diversity in all forms and perspectives, always. No matter your background, please apply if our roles ignite an excitement in you to bring your full self to work each day.


Role Location

Our Philippines team are highly autonomous and empowered to do their best work remotely - so you will be working from your home office. You should have a good home office set-up and a reliable internet connection.


Why Join?

We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you’re committed to help shape an entire industry - it’s pretty exciting stuff. Here’s what we stand for:


We’re better together

We operate with humble hearts and hungry minds

Pets matter; so pets and pet parents always have a seat at our table

We’re instinctively curious. Always


Belong at Pet Circle

Our unique perspectives and expertise is our superpower  - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.

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CEO of Pet Circle
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Michael Frizell
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What You Should Know About Senior QA & Test Engineer, Pet Circle

At Pet Circle, we're on a mission to make the world better for pets and their parents, and we're looking for a Senior QA & Test Engineer to join our dynamic team in the Philippines! Our passion for all things furry, feathered, and scaly drives us every day, and we need skilled quality assurance experts like you to help shape our journey. As a key member of our Engineering team, you'll be at the forefront of maintaining high engineering quality standards while enhancing our testing infrastructure and automation processes. With your 3-5 years of experience in software quality assurance, you'll play a vital role in driving continuous improvement and ensuring reliability within our e-commerce operations. You'll collaborate cross-functionally, proposing innovations in our testing strategies and conducting both automated and manual testing. Your insightful input will directly impact our projects, and as a valued senior QA member, you can truly make a difference. The opportunity to grow and influence within our quickly expanding organization is tremendous—especially in a booming $15 billion pet industry! If you're eager to work with an enthusiastic team that cares deeply about pets, then Pet Circle is the place for you. Come join us and help create a world where pets and their families thrive!

Frequently Asked Questions (FAQs) for Senior QA & Test Engineer Role at Pet Circle
What are the responsibilities of a Senior QA & Test Engineer at Pet Circle?

As a Senior QA & Test Engineer at Pet Circle, your responsibilities will include reviewing technical specifications, creating test strategies, conducting user acceptance testing, and developing automated functional tests. You will drive improvements in testing processes, own end-to-end testing for integrated services, and guide cross-functional teams on best practices. You'll also be involved in preparing QA documentation and identifying potential issues for end-users.

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What qualifications do I need to apply for the Senior QA & Test Engineer position at Pet Circle?

To apply for the Senior QA & Test Engineer position at Pet Circle, you should have 3-5+ years of experience in software quality assurance. Proficiency in TypeScript and a proven track record of developing automated testing solutions are a must. Knowledge of API testing frameworks and a strong understanding of testing execution in CI/CD environments will set you up for success in this role.

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How does the Senior QA & Test Engineer contribute to the eCommerce operations at Pet Circle?

The Senior QA & Test Engineer plays a critical role in Pet Circle's eCommerce operations by ensuring the reliability and quality of our platforms. By developing testing strategies, conducting various types of testing, and collaborating with engineering teams, you can enhance the performance, stability, and overall customer experience of our online pet store.

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What technologies should a Senior QA & Test Engineer at Pet Circle be familiar with?

A Senior QA & Test Engineer at Pet Circle should be familiar with tools for API and performance testing, as well as have experience in developing automated testing frameworks. Familiarity with iPaaS or middleware solutions is desirable, and understanding YAML-based pipeline execution for CI/CD processes will significantly benefit your performance in this role.

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What kind of company culture can a Senior QA & Test Engineer expect at Pet Circle?

At Pet Circle, the company culture is one of collaboration, humility, and enthusiasm for pet care. As a Senior QA & Test Engineer, you will be part of a team that values diversity and encourages curiosity. You'll have the opportunity to make a meaningful impact while working alongside fellow pet enthusiasts who are equally committed to high-quality outcomes.

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Common Interview Questions for Senior QA & Test Engineer
Can you describe your experience with automated testing tools as a Senior QA & Test Engineer?

When answering this question, highlight your proficiency with various automated testing tools you have used, particularly focusing on how you have developed automated testing solutions from scratch. Discuss any specific frameworks you are comfortable with and provide examples of how those tools improved testing efficiency and quality.

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How do you approach creating a test strategy for a new project?

In your response, outline a systematic approach starting from understanding the project requirements and end-users. Emphasize the importance of collaboration with cross-functional teams, setting clear objectives, identifying risks, and proposing effective testing methodologies to ensure thorough coverage and high quality throughout the development lifecycle.

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What is your experience with API testing, specifically RESTful APIs?

When discussing your experience with API testing, provide examples of the tools and frameworks you've used for API testing. Highlight instances where you identified issues through API testing and explain how your testing contributed to enhancing system performance and reliability.

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Can you give an example of a challenging bug you encountered, and how you resolved it?

Share a specific instance where you faced a significant bug during testing. Detail the steps you took to identify, document, and communicate the issue to relevant stakeholders. Discuss how you verified the fix and what methods you implemented to prevent similar issues in the future.

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How do you ensure that your test cases cover all potential user scenarios?

Explain your approach to creating comprehensive test cases by engaging in user acceptance testing and exploratory testing. Discuss how you collaborate with product managers and users to identify diverse user scenarios to ensure robust coverage that addresses various user needs.

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What methods do you use to communicate testing results to stakeholders?

In your answer, outline how you prepare clear, organized reports and metrics that present your findings to different stakeholders. Highlight the importance of transparent communication in ensuring that all parties are adequately informed about testing progress, results, potential issues, and overall quality.

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Describe your experience with CI/CD pipelines in software testing.

Discuss your familiarity with CI/CD processes, particularly focusing on tools and pipelines you have worked with. Highlight how you have integrated testing into the pipeline, ensuring that automated tests are executed seamlessly, and how this has improved the deployment process while maintaining high quality.

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What steps do you take to improve existing testing processes?

Emphasize your proactive nature by discussing your methods for identifying inefficiencies in current testing processes. Provide specific examples of how you proposed improvements, implemented changes, and measured the impact on quality and testing speed.

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How do you handle tight deadlines for testing?

Explain that while you understand the importance of deadlines, you prioritize maintaining quality. Describe your methods for efficient time management, prioritizing critical test cases, and communicating with the team about any potential trade-offs that may affect overall quality.

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What do you think is the most important quality for a Senior QA & Test Engineer?

In your response, emphasize the significance of a passion for quality. Highlight qualities like attention to detail, strong analytical skills, and effective communication as essential to thriving in the role of a Senior QA & Test Engineer, ensuring that both technology and users are catered to with excellence.

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DATE POSTED
January 8, 2025

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