Senior Test Analyst / Test Manager

As a Senior Test Analyst / Test Manager at Itecor, you'll lead all quality-related activities for projects, defining testing strategies specific to call center requests, documenting your methodologies, designing comprehensive test cases, and engaging in manual testing. You'll also be responsible for monitoring the progress of testing actions while coaching your project teammates on effective testing practices.

To apply for the Senior Test Analyst / Test Manager role at Itecor, candidates should have 5+ years of experience in software testing, with at least 2 years in a senior role. Strong knowledge of various testing methodologies and tools, including Agile and testing management software like JIRA, are essential. While not mandatory, having experience with voice-omnichannel systems and API REST integration testing would be advantageous.

In the role of Senior Test Analyst / Test Manager at Itecor, familiarity with several testing methodologies is crucial, especially Agile, Scrum, Kanban, and Waterfall. Mastery of these methodologies ensures effective project execution and aligns with our commitment to delivering high-quality outcomes for our clients across various industries.

At Itecor, we take your professional growth seriously. We nurture your skills through a combination of hands-on experience, coaching from more experienced colleagues, and access to various training resources. By promoting a community of learning and inspiration, we help you thrive in your role as a Senior Test Analyst / Test Manager, paving the way for your career advancement.

While experience with automation tools is not a strict requirement for the Senior Test Analyst / Test Manager position at Itecor, it is considered a valuable asset. Proficiency in tools such as Selenium, Cypress, or JMeter can significantly enhance your effectiveness in testing and provide deeper insights into the software quality assurance process.

When answering this question, highlight your experience with specific methodologies like Agile, Scrum, and Waterfall. Discuss how you’ve applied these methodologies in your previous roles and the outcomes you achieved, emphasizing your ability to adapt your approach based on project demands.

Be specific about the testing tools you have utilized, such as JIRA, TestRail, or automation tools like Selenium. Mention your level of proficiency and provide examples of how you've effectively used these tools to manage test cases, track progress and report on testing outcomes.

To define a successful testing strategy, consider discussing the importance of aligning testing with project goals, ensuring comprehensive coverage, and utilizing risk-based approaches. Give examples of how you've implemented successful strategies in past projects that facilitated quality deliverables.

Detail a specific instance where you identified a critical bug. Describe the steps you took to investigate, document, and communicate the issue with the team, showcasing your problem-solving skills and ability to work collaboratively toward a solution.

Explain your systematic approach to documentation, emphasizing clarity and thoroughness. Discuss how you format your test cases, whether through tools like TestRail or in shared documents, and how maintaining accurate records has benefited your teams and projects.

Mention the resources you use to stay current, such as professional organizations, online courses, webinars, or communities related to software testing. This demonstrates your commitment to continuous learning and improvement in your role as a Senior Test Analyst.

Talk about mentorship and collaborative approaches when coaching others. Highlight specific techniques or methodologies you've shared in past experiences, emphasizing the importance of fostering a culture of quality and continuous improvement within teams.

Discuss your organizational skills and tools you utilize to prioritize tasks effectively. Mention techniques such as developing prioritization matrices or leveraging project management software to ensure all testing activities align with deadlines and quality expectations.

Highlight your communication and team-building skills, emphasizing the importance of establishing clear channels for interaction. Discuss how you foster a collaborative environment with other departments, ensuring everyone is aligned around testing goals and project timelines.

When answering this, connect your professional values and aspirations to Itecor's mission and culture. Discuss how you're excited about the opportunity to contribute to innovative projects and your commitment to upholding Itecor's values of quality, authenticity, and social responsibility.