Job details

IT Infrastructure Manager

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The Manager of IT & Infrastructure performs hands-on technical management including but not limited to; network design and maintenance (LAN/WLAN), managing switches, Active Directory, Server, and Cloud Infrastructure. The Manager of IT & Infrastructure works side by side with the Vice President, People and Culture as requested to assist with technical project issues and mitigate risks by assisting with identifying, evaluating, and mediating under the direction of the VP People and Culture to handle design, strategic technological roadmap and must be willing to advocate for the mission of Planned Parenthood and provide excellent customer service to both internal and external clients. Demonstrates understanding of and a strong commitment to reproductive rights and the goals, principles, and philosophies of PPSE.

PPSE is committed to an anti-racist culture and believes that the way to create a culture of solidarity, our efforts need to be embedded and embraced by all staff similar to our workplace values and service standards.

Responsibilities and Requirements

Job Responsibilities

Manage Company’s IT Services for production and non-production IT systems.
Manage IT Operations to support clinical applications and health care apps.
Oversee MSP services – implement high-performance & high availability Server and Public & Private cloud-based solutions
Monitor disaster recovery services
Ensure a high degree of availability and stability for the IT systems
Cloud Computing Operations, Engineering, and Services Management
Works with the HIPPA Security and privacy officer to ensure compliance
Understand and implement the tools to provide the basic security level.
Handle data center hardware and software planning & design and architecture specific to systems and networks.
Managing the network, telecommunications, server administration, server virtualization, data storage (SAN), application delivery and mobile device management.
Assisting with vendor management as the technical lead.
Excellent knowledge of networking principles and IP communication.
Experience with network equipment configuration and troubleshooting
Deploying and managing Windows Servers and Active Directory -
Implement and monitor network security -
Performing network infrastructure troubleshooting
Overall oversight of the affiliate's email solution.
Responsible for managing the virtual environment.
Demonstrates understanding of other virtualization technologies.
Experience working with all currently supported Google Workspace Operations
Ensure the asset inventory and maintenance of all equipment, software and software licenses.
Be available for service desk escalation
Ensure the proper provision of users and computers to proper groups in Active Directory
Ensure the team is maintaining daily performance of computer systems and verify system backups.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Ability to lift up to 50 lbs.
Other duties as assigned by management.
BASIC REQUIREMENTS:
High school diploma or equivalent
PREFERRED REQUIREMENTS:
Bachelor’s Degree in Information Systems, Business, Communications or related field
5-7 years IT management
Excellent oral and written communication skills
Excellent interpersonal and follow-up skills
Excellent time management and organizational skills, as well as the ability to manage multiple priorities.
Excellent teamwork skills
Ability to work with or without direct supervision
Computer Application Required Skills include: Excel, Microsoft Office and the ability to learn other software applications as needed.

$100,000 - $115,000 biweekly

Benefits Available

We offer medical, dental and vision insurance, a 401(k) with employer match, paid time off, 13 paid holidays and one paid floating holiday, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, and voluntary disability insurance.

Planned Parenthood Southeast maintains a drug-free workplace and is an equal opportunity employer. We are dedicated to upholding a non-discriminatory environment and do not discriminate against any employee or job applicant based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Southeast is focused on fostering a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Benefits:

Average salary estimate

$107500 / YEARLY (est.)

min

max

$100000K

$115000K

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What You Should Know About IT Infrastructure Manager, Planned Parenthood Southeast, Inc.

As the IT Infrastructure Manager at Planned Parenthood Southeast in Atlanta, GA, you'll find yourself at the intersection of technology and compassionate healthcare. This role is incredibly dynamic, combining hands-on technical management with strategic oversight. You will be responsible for the design and maintenance of our network systems, which include local and wide area networks (LAN/WAN). Your expertise in managing switches, Active Directory, and cloud infrastructure will be crucial as you steer our IT operations to support clinical applications and healthcare apps effectively. Working closely with the Vice President, People and Culture, you'll not only mitigate technical project issues but also play a key role in shaping our technological roadmap. The position requires a solid commitment to reproductive rights and aligns perfectly with the mission of Planned Parenthood. You'll ensure compliance with HIPPA regulations while maintaining high availability and stability for our IT systems. In addition, vendor management, disaster recovery, and network security will also fall under your purview. We’re looking for a passionate individual who thrives in a collaborative environment and can communicate effectively across various levels of the organization. If you have a degree in Information Systems and 5-7 years of IT management experience, this could be your opportunity to contribute meaningfully to a beloved institution. Plus, we offer a competitive salary of $100,000 - $115,000 biweekly, along with comprehensive benefits to support your health and well-being. Come join a dedicated team that not only values technology but also believes in making a difference in the community.

Frequently Asked Questions (FAQs) for IT Infrastructure Manager Role at Planned Parenthood Southeast, Inc.

What are the primary responsibilities of an IT Infrastructure Manager at Planned Parenthood Southeast?

The IT Infrastructure Manager at Planned Parenthood Southeast is responsible for managing the company's IT services, overseeing IT operations that support clinical applications and healthcare apps. You'll monitor disaster recovery services, manage cloud computing operations, and ensure network security, among other tasks. This position requires expertise in server and network administration and involves collaborating with the Vice President, People and Culture on technical projects.