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Systems Administrator

Company Description

Sundance… A Place. An Idea. Celebrating and Enriching the Human Experience.

Job Description

We are seeking a skilled IT System Administrator to join our team at Sundance Living. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring the smooth operation of critical systems, and providing technical support to our staff. This role requires a proactive individual with strong problem-solving skills and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Great Plains Management: Oversee and manage the Great Plains accounting software, ensuring smooth operation and addressing any issues that arise.
  • Backups: Perform regular backups of critical data and systems, ensuring data integrity and availability.
  • Data Permissions: Manage data permissions and access controls to ensure data security and compliance with company policies.
  • Windows Updates: Implement and manage Windows updates across the organization to ensure systems are up-to-date and secure.
  • System Upgrades: Lead the initiative for system upgrades, including planning, testing, and deploying new operating systems and software.
  • SharePoint Administration: Administer and maintain SharePoint environments, ensuring optimal performance and user accessibility.
  • O365 Administration: Manage Office 365 environments, including user accounts, licenses, and troubleshooting issues.

Ring Central Phone System Management: Oversee the administration and maintenance of the Ring Central phone system, ensuring seamless communication across the organization.

 

Qualifications

Preferred Qualifications:

  • Proven experience as an IT Systems Administrator or similar role.
  • Strong knowledge of Great Plains software.
  • Experience with data backup and recovery processes.
  • Familiarity with managing data permissions and access controls.
  • Proficiency in Windows operating systems and updates.
  • Experience with SharePoint and Office 365 administration.
  • Experience with Ring Central phone system management.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork abilities.

Additional Information

Work Environment:

  • Primarily office-based work.
  • Some travel may be required.
  • Must be able to lift and carry computer equipment and servers.

We offer a competitive wage and excellent benefits package including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts. 

For more information about our culture and brand at Sundance, please visit https://careers.smartrecruiters.com/SundanceHoldingsGroupLLC

For the Sundance Story, visit: https://www.sundancecatalog.com/category/customer+service/about+us.do

 

Sundance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Administrator , Sundance Holdings Group, LLC

Join us at Sundance Living as our new Systems Administrator! Located at 3865 2400 S, West Valley City, UT, this role is all about ensuring our IT infrastructure runs smoothly. You’ll be at the forefront of managing key systems, tackling issues proactively, and providing critical support to our staff. If you’re savvy with Great Plains management, data backups, and system updates, this could be the perfect fit for you! You’ll also get to dive into SharePoint and Office 365 administration and have your hands on the Ring Central phone system. We're looking for someone who enjoys problem-solving and multitasking, embracing agility in a dynamic office environment. Plus, we pride ourselves on creating a culture that celebrates and enriches the human experience; your contribution will significantly impact our operations and our community. Work with a team that values collaboration, creativity, and a high standard of technical excellence. You’ll not only get a competitive wage but also a fantastic benefits package, including health coverage and paid time off. Interested in joining a team that feels like family? Come and be part of our mission at Sundance Living!

Frequently Asked Questions (FAQs) for Systems Administrator Role at Sundance Holdings Group, LLC
What are the primary responsibilities of the Systems Administrator at Sundance Living?

As a Systems Administrator at Sundance Living, your primary responsibilities include managing the Great Plains accounting software, performing regular data backups, overseeing Windows updates, and administering SharePoint and Office 365 environments. You will ensure data permissions and access controls are aligned with company policies to maintain security and compliance.

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What qualifications are preferred for the Systems Administrator position at Sundance Living?

Sundance Living prefers candidates with proven experience as an IT Systems Administrator or in a similar role. Strong knowledge of Great Plains software, data backup processes, and proficiency in managing Windows operating systems are crucial. Familiarity with SharePoint and Office 365 administration, as well as experience with the Ring Central phone system, would be beneficial.

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What unique benefits does Sundance Living offer to Systems Administrators?

Sundance Living offers a competitive wage along with an excellent benefits package for Systems Administrators. This includes medical, dental, and vision coverage, life and disability insurance, a 401(k) plan, paid time off, and enticing merchandise discounts, ensuring you have a well-rounded compensation experience.

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What type of work environment can Systems Administrators expect at Sundance Living?

At Sundance Living, Systems Administrators can expect primarily office-based work, with some travel required occasionally. The environment encourages teamwork and collaboration, promoting a culture that values both technical proficiency and a supportive workplace atmosphere.

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How will the Systems Administrator role help in the overall mission of Sundance Living?

The role of Systems Administrator is pivotal in maintaining operational continuity at Sundance Living, which supports the overall mission of celebrating and enriching the human experience. By ensuring that all IT systems are performing optimally, you’ll help empower the staff to focus on delivering exceptional service and experience to our community.

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Common Interview Questions for Systems Administrator
Can you describe your experience with Great Plains software in a Systems Administrator role?

When addressing your experience with Great Plains software, provide specific examples of how you managed the software, any challenges faced, and how you resolved them. Highlight your familiarity with its functionalities and how it supported the team's financial processes.

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How do you ensure the security of data permissions in your IT system management?

Discuss your approach to managing data permissions by explaining how you assess access needs, implement controls, and monitor usage. Highlight any frameworks or policies you’ve utilized to maintain data security compliance.

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What strategies do you use to manage system upgrades efficiently?

In your response, outline your systematic approach to upgrades, including planning, testing, and deployment. Emphasize the importance of minimizing disruption and how you communicate with team members about impending changes.

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How do you maintain up-to-date knowledge of IT trends related to systems administration?

Share how you stay informed about the latest IT trends, whether through online courses, attending workshops, or participating in relevant forums. This shows your commitment to continuous learning and adapting to new technologies.

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Can you explain a time you resolved a major technical issue within a systems administration framework?

Provide a specific instance where you faced a challenging technical issue. Describe the problem, the steps you took to resolve it, and the outcome. This will showcase your problem-solving skills and critical thinking under pressure.

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What is your experience with SharePoint and its administration?

Detail your hands-on experience with SharePoint, including how you manage and configure environments, and any successful projects you've led. Discuss how you ensure user accessibility and optimize performance.

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How do you prioritize multiple tasks as a Systems Administrator?

Explain your methodology for prioritizing tasks, such as using project management tools, addressing critical issues first, or delegating effectively when necessary — this highlights your organizational skills.

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What challenges have you faced with Office 365 administration, and how did you overcome them?

Discuss specific challenges such as user management or troubleshooting common issues. Describe how you resolved those challenges effectively, showcasing your technical aptitude and customer service skills.

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How do you handle communication with non-technical staff regarding IT issues?

Illustrate your ability to communicate complex IT concepts in simple terms. This shows how you bridge the gap between technical and non-technical staff, fostering collaboration and understanding across departments.

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What do you see as the most important quality for a Systems Administrator at Sundance Living?

Reflect on qualities like problem-solving, attention to detail, and effective communication, emphasizing their importance in supporting the operations and overall mission of Sundance Living. This defines what you believe makes a great Systems Administrator.

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Part of Sundance Group, the Sundance Catalog is a mail-order catalog that specializes in unique women's clothing, handmade jewelry, furniture, and home decor. The company was founded in 1989 and is headquartered in Salt Lake City, Utah.

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DATE POSTED
March 20, 2025

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