Solar Contract Approval Specialist (REMOTE) - 2nd Shift

As a Solar Contract Approval Specialist at PosiGen, your key responsibilities include supporting the sales team by managing contract reviews, scheduling site surveys, and ensuring that all documents are correct and uploaded timely. You'll interact with customers and sales professionals, verifying compliance with document control regulations while maintaining an organized workflow.

To fulfill the role of Solar Contract Approval Specialist at PosiGen, candidates should have a High School Diploma and 1-2 years of customer service experience. Excellent communication skills, the ability to work independently, and familiarity with Salesforce are preferred. Bilingual candidates, especially those fluent in Spanish, will have an advantage.

The Solar Contract Approval Specialist role at PosiGen can be performed remotely, although the company prefers candidates located in areas where PosiGen operates, such as Salt Lake City, UT. This flexibility allows professionals to contribute effectively while balancing personal obligations.

The working schedule for a Solar Contract Approval Specialist at PosiGen is Monday to Friday, requiring availability until 10 PM ET / 9 PM CT / 8 PM MT and Saturday until 9 PM ET / 8 PM CT / 7 PM MT. This schedule offers candidates the opportunity to work evening hours, making it ideal for those looking for flexible work arrangements.

At PosiGen, a Solar Contract Approval Specialist would be responsible for a variety of tasks, including preparing sales packets, confirming loan approvals, coordinating site survey schedules, and following up on customer statuses via Salesforce. The role requires excellent attention to detail to guarantee compliance and support sales goals.

PosiGen is driven by core values such as integrity, humility, collaboration, commitment to delivering on promises, and an engaging passion for the solar industry. As a Solar Contract Approval Specialist, embodying these values will be key to your success and alignment with PosiGen's mission of Solar For ALL.

Working as a Solar Contract Approval Specialist at PosiGen allows for numerous growth opportunities. Employees have the chance to advance their knowledge in the solar industry, gain expertise in customer relations, and potentially transition into higher-level positions within the sales or operational departments.

To effectively manage a high volume of approvals, prioritize tasks based on urgency and deadlines, utilize organizational tools such as spreadsheets or project management software, and maintain clear communication with the sales team to ensure timely completion of contracts. Implementing these strategies emphasizes your efficiency and attention to detail.

In discussing Salesforce experience, emphasize your familiarity with navigating the platform, managing customer records, and tracking updates on contract statuses. Highlight specific examples where you utilized Salesforce to streamline your workflow or enhance communication with team members, which is crucial for a Solar Contract Approval Specialist role.

Essential qualities include strong attention to detail, excellent communication skills, an ability to thrive in a fast-paced environment, and effective time management. Highlighting experiences from past roles that demonstrate these qualities can make a strong case for your suitability for the role at PosiGen.

Approaching contract issues requires a calm demeanor and analytical skills. Outline a systematic approach: first, assess the problem, then gather necessary documentation and collaborate with relevant teammates for solutions. Communication with the customer throughout the process is essential to ensure transparency and maintain trust.

Handling constructive criticism effectively is key to personal and professional growth. Illustrate how you view feedback as an opportunity to improve and how you've previously implemented suggestions to enhance your performance, particularly in customer service or administrative roles.

When facing multiple projects with the same deadline, I assess each project based on its impact and urgency. Discussion with stakeholders can help in setting priorities. Utilizing tools like to-do lists or digital planners can streamline task management, enabling you to focus on high-impact activities first.

Ensuring document compliance starts with understanding the specific regulations. Implement a systematic review process for each document, cross-check with the necessary guidelines, and keep open lines of communication with the Document Control team for ongoing updates or clarifications.

To ensure customer satisfaction, maintain clear and empathetic communication, proactively follow up on contract statuses, and be attentive to their needs and concerns. Showing dedication and organization can prevent potential issues, creating a positive experience for customers.

I stay motivated during repetitive tasks by focusing on the larger goal of contributing to PosiGen’s mission, and by setting small personal challenges or benchmarks throughout the day to maintain engagement. Recognizing the value of accuracy in these tasks can also serve as a motivation driver.

Express your enthusiasm for PosiGen’s mission of making solar energy accessible to all and your desire to contribute to such an impactful company. Discuss how the values at PosiGen align with your personal values and how your skills can elevate their operations.