Compliance Specialist (Part- Time, Temporary)

The Compliance Specialist at Presence is responsible for supporting providers with cross-licensing and clearances, maintaining and updating compliance data, and managing internal systems to ensure adherence to federal, state, and district regulations. You will liaise with various teams to provide compliance support, oversee the licensing process, and contribute to special projects that involve documentation and training.

To apply for the Compliance Specialist position at Presence, you should have a minimum of 1-3 years of experience in a similar role, strong knowledge of industry processes and regulations, and exceptional communication skills. It is also preferred if you have experience working in educational settings and familiarity with Salesforce or other CRM solutions. Strong problem-solving skills and the ability to thrive in high-pressure situations are essential.

As a Compliance Specialist at Presence, you'll be part of a remote-first workforce. While you will work from your home location, the company values 'cameras on' engagement during core working hours, encouraging strong interpersonal communication and teamwork. You will report to the Manager of Compliance and Onboarding and collaborate with various teams across the company.

The role of a Compliance Specialist at Presence is critically important. You ensure that our clinicians are fully compliant with licensing and regulatory requirements, allowing them to focus on providing high-quality teletherapy services. By managing compliance processes efficiently, you help enhance the speed to billing and maximize provider utilization, which is essential for maintaining the effectiveness of our services.

The part-time Compliance Specialist position at Presence requires you to work 30 hours per week, specifically from 12:00 pm to 5:00 pm EST, Monday through Friday. Availability during these core hours is crucial for effective collaboration with team members and ensuring compliance processes run smoothly.

In my previous roles, I've managed various compliance processes including licensing and certification for providers, ensuring that all paperwork is accurate and submitted on time. I regularly conducted audits to maintain compliance with state regulations and facilitated training sessions to keep team members informed of changes in laws.

I use a combination of prioritization techniques including assessing deadlines, impact on providers and students, and communicating with team members regarding urgent compliance matters. This helps me maintain a clear focus on what needs immediate attention while still moving forward with longer-term projects.

I have extensive experience using Salesforce to manage compliance documentation and track provider licenses. By utilizing Salesforce’s reporting features, I can monitor compliance status and easily identify trends that help in addressing licensing challenges more swiftly.

I regularly attend webinars and training sessions focused on compliance in the education sector, and I am an active member of professional groups that share updates on new regulations. Following regulatory bodies on social media and subscribing to industry newsletters also keeps me informed.

In a previous role, I faced significant delays in obtaining necessary licenses due to changing state regulations. I approached this challenge by streamlining our documentation process, improving communication with state boards, and implementing a tracking system, which ultimately reduced the average time to acquire licenses.

Open communication is key. I always strive to listen to different perspectives, ensure we understand the regulations correctly, and work collaboratively to find solutions. If disagreements arise, I suggest bringing in data or regulations to guide our conversation and reach a resolution.

I am passionate about the impact that teletherapy can have in education and am drawn to Presence’s mission of supporting children in need. Working as a Compliance Specialist allows me to leverage my skills in a way that directly contributes to enhancing educational access and support for students.

I focus on building strong, professional relationships with state licensing boards by maintaining regular communication, promptly addressing inquiries, and providing any necessary documentation. Being proactive and transparent in my communications has been vital for fostering trust and collaboration.

I maintain meticulous records of all compliance-related tasks within our CRM system and back them up with physical documentation when necessary. Regular audits and checklists help ensure that nothing slips through the cracks and all tasks are accounted for.

In my previous positions, I developed and led training sessions for staff on compliance protocols, incorporating hands-on activities and real-life scenarios to facilitate understanding. I find that engaging and interactive training methods promote better retention and application of compliance knowledge.