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Fire Alarm & Fire Sprinkler Deficiency Estimator

We’re looking for a Fire Alarm & Fire Sprinkler Deficiency Estimator to join our team!


You’ll be responsible for identifying deficiencies in fire alarm and fire sprinkler systems within existing customer accounts that have been identified by field inspectors or other documentation. Responsible for promoting and selling products/services to correct these deficiencies while providing excellent customer service and completing turnovers in a timely manner. Accountable for achieving sales goals and desired revenues.


In this role you will:


-Propose services for the customers, working with the customer, and completing the turnover in a timely manner. All inspections in -Building Reports to be reviewed and proposal generated within 14 days of the inspection upload date

-Triage customer priorities to determine what orders need to take priority and need to be completed first

-Provide High Quality Service Hand Offs (turnover forms, clear scopes, team-oriented)

-Review 100% of red tags in Building Reports daily

-Keep status tags updated in Building Report, Service Trade on All Red Tags: “Reviewed”, “Proposed”, “Accepted” & “Completed” (“Completed” should be by billing coordinators)

-Develop product knowledge concerning all of Performance Systems products and services

-Explain to customers the difference in products and services regarding fire suppression and monitoring

-Multitask and prioritize incoming deficiency requests

-Perform Site walks as necessary for accurate quoting


Ideal Candidate Profile:


-Must have the ability to persuade and close sales

-Must have the ability to handle a variety of situations encountered during sales process

-Excellent interpersonal, customer service and sales

-Excellent time management skills with a proven ability to meet deadlines

-Ability to anticipate work needs and interact professionally with customers

-Self-motivated and ability to work with limited supervision


Requirements:


-1 to 3 years’ sales experience in a related business with a proven successful record of accomplishment; knowledge in Fire Sprinkler and/or Fire Alarm Systems highly desirable

-Bachelor's degree in a technical or business discipline or equivalent experience preferred

-Minimum High School diploma or equivalent

-Valid state issued driver’s license with acceptable driving record


The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.


$26 - $28 an hour
Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry serving customers throughout Washington, Oregon, Northern California, and Idaho. We provide a broad range of Fire & Life safety programs and services - monitoring, testing, and inspecting, system maintenance, installations, and code compliance consultations - to the industries we serve. We strive to be the best place to work within our industry by adhering to the philosophy that we take care of our customers by taking care of our people.

Why join us?

Medical, Dental, Vision Plans
Company-paid Life and Long-Term Disability Insurance
Health Savings Account with generous company contribution (HSA)
Flexible Spending Accounts for Medical and Dependent Care (FSA)
Employee Assistance Program (EAP)
Paid Time Off (PTO) plan
10 paid holidays off per year
Safe Harbor 401(k) Retirement Plan with liberal company match
Training and Development Program
Candidates selected for this position will be subject to a background and DMV record (if applicable) check and pre-employment drug screen (if applicable) once the signed offer is received.

Performance Systems Integration, and our affiliates, is an Equal Employment Opportunity employer. We are committed to making employment decisions based on business needs, job requirements and individual qualifications without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, family or parental status, family medical history or genetic information, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics in the locations in which we operate.


If you are unable to submit your application because of incompatible assistive technology or a disability, please contact HR@psintegrated.com and we will reasonably accommodate qualified individuals with disabilities as required by applicable law.

Average salary estimate

$56180 / YEARLY (est.)
min
max
$54120K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fire Alarm & Fire Sprinkler Deficiency Estimator, PSI Group Acquisition Company

Join Performance Systems Integration (PSI) as a Fire Alarm & Fire Sprinkler Deficiency Estimator in beautiful Seattle, WA! We’re excited to bring someone onto our team who’s passionate about enhancing safety measures and ensuring our clients have top-notch systems in place. You'll play a crucial role in identifying any deficiencies in the existing fire alarm and fire sprinkler systems that our skilled field inspectors find, and it's up to you to offer solutions that not only meet but exceed customer expectations. Collaborating closely with customers, you’ll propose the best services tailored to their needs while completing turnovers in a timely manner. We're looking for someone who can manage customer priorities effectively and provide the highest quality service hand-offs. Being proactive is key—you’ll be reviewing red tags daily and ensuring that our records are current across multiple platforms. The ideal candidate will come with a strong understanding of our products and services, excellent salesmanship, and the ability to juggle multiple tasks efficiently. A few desirable attributes include strong interpersonal skills, superb time management, and a true self-starter attitude. If you have a background in fire sprinkler and alarm systems, along with a knack for closing sales, we can’t wait for you to apply! At PSI, we value our team and believe that taking care of our people means taking care of our customers, and we’re ready to welcome you aboard. Join us and enjoy a wide array of benefits, including medical, dental, and generous retirement plans, all while making a significant impact in the Field of Fire & Life Safety.

Frequently Asked Questions (FAQs) for Fire Alarm & Fire Sprinkler Deficiency Estimator Role at PSI Group Acquisition Company
What are the responsibilities of a Fire Alarm & Fire Sprinkler Deficiency Estimator at Performance Systems Integration?

As a Fire Alarm & Fire Sprinkler Deficiency Estimator at Performance Systems Integration, your main responsibilities include identifying deficiencies in existing fire alarm and sprinkler systems, proposing effective solutions to rectify these issues, and ensuring timely service turnovers. You will need to review building reports, triage customer priorities, and maintain updated status on all related tasks while promoting our products and services. Strong customer service skills are key, as you’ll work closely with clients to meet their needs efficiently.

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What qualifications do I need to apply for the Fire Alarm & Fire Sprinkler Deficiency Estimator position at PSI?

To apply for the Fire Alarm & Fire Sprinkler Deficiency Estimator position at Performance Systems Integration, you should ideally have 1 to 3 years of relevant sales experience, particularly in fire sprinkler or alarm systems. A Bachelor’s degree in a technical or business discipline is preferred, though equivalent experience is also acceptable. Additionally, a valid driver’s license with a good driving record is required.

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What sales experience is preferred for the Fire Alarm & Fire Sprinkler Deficiency Estimator role at PSI?

In the Fire Alarm & Fire Sprinkler Deficiency Estimator role at Performance Systems Integration, candidates should possess a proven record of achievement in a sales environment, ideally within the fire safety industry. We're looking for individuals who have the ability to persuade, close deals, and handle diverse situations while ensuring excellent customer service is maintained throughout the sales process.

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How does Performance Systems Integration support employee development?

Performance Systems Integration is committed to employee growth by offering a comprehensive training and development program for all team members, including those in the Fire Alarm & Fire Sprinkler Deficiency Estimator role. This program helps you expand your product knowledge and sales skills, ensuring that you are always equipped with the tools necessary for success in this dynamic field.

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What benefits can I expect when working as a Fire Alarm & Fire Sprinkler Deficiency Estimator at PSI?

When you join Performance Systems Integration as a Fire Alarm & Fire Sprinkler Deficiency Estimator, you can expect a robust benefits package that includes medical, dental, and vision plans, company-paid life and long-term disability insurance, a 401(k) plan with a company match, paid time off, and an array of assistance programs to ensure your well-being, both in and outside of work.

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Common Interview Questions for Fire Alarm & Fire Sprinkler Deficiency Estimator
Can you describe your experience with fire alarm and fire sprinkler systems?

In responding to this question, focus on your previous roles that relate directly to fire safety systems, emphasizing specific projects or responsibilities that demonstrate your expertise. Highlight any measurable results from your contributions, such as improved system compliance or enhanced customer satisfaction.

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How do you prioritize customer orders and address deficiencies?

Discuss your strategic approach to managing multiple customer requests, emphasizing your time management skills. Elaborate on how you assess the urgency of different deficiencies and the communication strategies you implement to keep customers informed and satisfied.

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What sales techniques do you find effective in this field?

Share specific sales techniques that have worked for you in previous roles. Highlight your ability to build rapport with clients, understand their needs, and close sales by tailoring your approach to each situation.

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How would you handle a situation where a customer disagrees with your proposal for addressing a deficiency?

Demonstrate your conflict resolution skills by explaining how you would listen to the customer's concerns, provide clear and factual information about your proposal, and work collaboratively to find an acceptable solution. The focus should be on maintaining positive relationships and ensuring customer satisfaction.

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What do you know about Performance Systems Integration and our products/services?

Research PSI before the interview and share key insights about the company, its service offerings, and its commitment to safety. Mention any specific programs or products that stand out to you and how they relate to your role as a Fire Alarm & Fire Sprinkler Deficiency Estimator.

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Can you discuss a time when you met or exceeded a sales goal?

Provide a detailed account of a relevant experience, showcasing your strategic planning, execution, and the outcomes of your efforts. Use metrics to quantify your success, such as percentage of sales goal met or customer feedback received.

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What steps do you take to maintain accurate records and follow up on inspections?

Explain your method for documenting customer interactions, inspection results, and proposals. Discuss how you use technology and software to streamline this process and ensure timely follow-ups, demonstrating your organizational skills.

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How do you stay updated on industry trends and changes?

Illustrate your commitment to continuous learning by mentioning specific resources like industry publications, webinars, and networking with professionals. This shows potential employers that you are proactive about staying informed in your field.

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What motivates you in a sales position?

Reflect on what drives your enthusiasm in a sales environment, be it achieving targets, building relationships, or enhancing safety for customers. Providing a personal touch makes your answer compelling and relatable.

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How would you describe your teamwork and collaboration skills?

Highlight your experience working within teams, your communication skills, and share examples of how you’ve successfully collaborated with colleagues to achieve shared goals, especially in high-pressure situations.

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Full-time, on-site
DATE POSTED
January 6, 2025

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