Account Manager

As an Account Manager at Innovative Construction Group, your main responsibilities will include identifying and pursuing new business opportunities in the off-site construction sector, managing client relationships, and ensuring client satisfaction through tailored solutions. You'll create persuasive sales presentations, maintain accurate client records using a CRM system, and collaborate with project managers to meet client expectations and drive project success.

To qualify for the Account Manager position at Innovative Construction Group, you need a Bachelor's degree in business, construction management, marketing, or a related field, along with at least 5 years of proven experience in account management or sales within the construction industry, preferably with a focus on off-site construction. A strong track record of meeting sales targets is also essential.

Innovative Construction Group is dedicated to supporting the professional development of Account Managers through various resources, training programs, and ongoing coaching. We believe in empowering our employees with the tools and knowledge they need to succeed, ensuring there are plenty of opportunities for career advancement and personal growth.

Key skills for an Account Manager at Innovative Construction Group include strong communication and interpersonal abilities, excellent presentation and negotiation skills, a customer-oriented approach, and the capacity to manage multiple accounts effectively. Familiarity with CRM systems and a good understanding of construction processes are also highly beneficial.

Account Managers at Innovative Construction Group enjoy a comprehensive benefits package, including flexible and affordable healthcare coverage, competitive pay, a retirement plan with company match, paid time off, and 9 paid holidays. Additional perks such as mortgage financing discounts and parental leave further enrich your employment experience with us.

When answering this question, emphasize specific examples of how you identified and pursued new business opportunities. Highlight any strategies you implemented, the results you achieved, and your ability to forge meaningful relationships within the industry.

Discuss your approach to communicating with clients regularly, understanding their needs, and addressing any issues proactively. Mention the importance of feedback and how you adjust your strategies based on client interactions to improve satisfaction.

Share specific techniques you've used to achieve sales goals, such as analyzing market trends, creating tailored proposals, and leveraging industry relationships. Providing quantifiable results can also strengthen your response.

Demonstrate your commitment to continuous learning by mentioning any industry publications you read, conferences you attend, or professional groups you participate in. Show that you actively seek out information that can benefit your role.

Use the STAR method (Situation, Task, Action, Result) to describe a specific incident where you effectively addressed a client's challenge. Highlight your problem-solving skills and ability to maintain a positive client relationship.

Focus on your admiration for ICG’s commitment to diversity and innovation, as well as the company's growth prospects. Express how these values resonate with your career goals and your desire to contribute to the organization.

Discuss how you work closely with project managers and marketing teams to align your sales efforts with project goals. Emphasize your belief in collaboration as a means to enhance client satisfaction and project outcomes.

Mention specific CRM systems you've worked with, detailing how their functionalities helped you keep track of client interactions and sales activities. Highlight any positive effects on agility and responsiveness in your sales approach.

Explain your organizational strategies, such as prioritizing tasks, scheduling regular check-ins, and using project management tools to stay on top of deadlines and deliverables, ensuring a high level of service for all accounts.

Outline your strategy for tailoring your presentations to showcase the unique benefits of off-site construction, including cost savings, efficiency, and quality. Use data and case studies to enhance your persuasive messaging.