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New Home Sales Consultant

WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM!

How would you like to be a part of team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality.

Our Vision is to Build Consumer Inspired Homes & Communities to Make Lives Better and we believe that success starts with having the right people.

At PulteGroup, we are committed to diversity and inclusion. We value the differences of each employee and understand that being consumer inspired means that we reflect the diversity of the consumers we serve.

A position with PulteGroup offers a rich, fulfilling and rewarding career across multiple geographies and brands. If you are interested in being a part of our team, let's talk about your career with PulteGroup!

JOB SUMMARY

The Sales Consultant is responsible for the conversion of leads/prospects to customers, generating referrals, and building strategic customer and realtor relationships to maximize revenue for the organization.

PRIMARY JOB RESPONSIBILITIES

  • Sell and close PulteGroup products. 

  • Monitor and meet Customer Quality Experience (CQE) goals.

  • Generate leads from customer referrals and core realtor group.

  • Conduct interviews to all prospects for current/future home sales, make presentations to model visitors, and demonstrate the models, spec homes and the amenities of the community.

  • Explain principal and interest payments, taxes, insurance, CC&R's (deed restrictions), homeowner associations, and if applicable club/golf membership plans.

  • Prepare required paperwork for each home sale and for prospective purchasers.

  • Assist in making prospective homebuyer appointments with design center, mortgage, key inspection and settlement departments when necessary.

  • Keep homebuyer updated as to construction progress and estimated completion dates and remain actively involved in the sales process through closing.
    Communicate properly to the appropriate departments, any customer requests for information or service.

  • Actively manage backlog and communicate with Pulte Mortgage and/or outside lenders.

  • Conduct regular monthly competitive shops and report findings back to peers and management.

  • Regularly walk model park, sales center, and other community features identifying any items that are not customer ready and coordinate their repair/maintenance with the appropriate party.

  • Regularly audit community website, MLS, collateral, and any other consumer facing material to ensure accuracy in presentation. 

  • Other duties as assigned.

MANAGEMENT RESPONSIBILITIES

  • Not Applicable

SCOPE

  • Decision Impact: Division

  • Department Responsibility: Single

  • Budgetary Responsibility: No

  • Direct Reports: No

  • Indirect Reports: No

  • Physical Requirements: Not Applicable

REQUIRED EDUCATION/EXPERIENCE

  • Minimum High School Diploma or equivalent

  • Bachelor's Degree preferred

  • Minimum of 1 Year of related functional experience

  • Ability to work all posted hours of operation. Opening and closing of model park and sales center must be conducted before and after posted hours

  • Ability to work weekends and all non-exempt holidays

REQUIRED LICENSING, REGISTRATION AND/OR CERTIFICATIONS

  • Appropriate license or certifications as required by the state

  • Completion of the Sales Consultant Learning and Certification Program

  • Valid Driver’s License because driving is an essential function of this position

REQUIRED SKILLS/KNOWLEDGE

  • Proficient computer skills in MS Office (Outlook, Excel, Word, PowerPoint, etc.) and other operating systems

  • Exceptional written and verbal communication skills

  • Effective interpersonal communication skills and ability to build relationships with prospective homebuyers

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

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What You Should Know About New Home Sales Consultant, PulteGroup

Join PulteGroup as a New Home Sales Consultant in Troy, MI, and become part of a team that has been enabling the American Dream of homeownership for over 60 years! We're a FORTUNE 500 company, renowned for our commitment to quality and consumer satisfaction. In this rewarding role, you’ll be at the forefront of transforming leads into lifelong customers by building strong relationships with prospective homebuyers and realtors. You will lead presentations, conduct interviews, and explain financing options with confidence while providing an exceptional customer experience. Your responsibilities include managing homebuyer updates and navigating through the sales process, ensuring that each step is smooth and engaging. We're looking for individuals who are ready to take charge, engage with clients, and contribute to a collaborative sales environment. Your inputs will help shape our community by identifying enhancements and maintaining the quality of our model park and sales center. With a minimum of one year of related experience required, proficiency in MS Office, and excellent communication skills, you'll find a fulfilling career with PulteGroup. If you're passionate about making lives better through homeownership, let’s have that conversation and explore the next steps together!

Frequently Asked Questions (FAQs) for New Home Sales Consultant Role at PulteGroup
What are the primary responsibilities of a New Home Sales Consultant at PulteGroup?

As a New Home Sales Consultant at PulteGroup, your primary responsibilities include converting prospects into customers, generating referrals, and building strategic relationships with customers and realtors. You'll be conducting interviews, presenting model homes, and explaining important financial aspects of home purchasing.

Join Rise to see the full answer
What qualifications are required to become a New Home Sales Consultant with PulteGroup?

To qualify for the New Home Sales Consultant position at PulteGroup, you need at least a high school diploma, although a bachelor's degree is preferred. Additionally, a minimum of one year of related experience and a valid driver's license are required, along with completion of the Sales Consultant Learning and Certification Program.

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How does PulteGroup support the success of their New Home Sales Consultants?

PulteGroup supports the success of their New Home Sales Consultants by fostering a collaborative and engaging environment. You'll receive ongoing training, have access to resources and tools to enhance your selling approach, and be part of a company that values diversity and inclusion.

Join Rise to see the full answer
What skills are essential for a successful New Home Sales Consultant at PulteGroup?

A successful New Home Sales Consultant at PulteGroup should possess exceptional communication and interpersonal skills, effective relationship-building capabilities, and proficiency in computer applications like MS Office. An ability to work flexible hours and strong organizational skills are also vital in this role.

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What can a New Home Sales Consultant expect in terms of career growth at PulteGroup?

At PulteGroup, a New Home Sales Consultant can expect numerous opportunities for career growth within the organization. As part of a Fortune 500 company, there are pathways to advanced sales positions, management roles, or other functions within the company, supported by ongoing training and professional development.

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Common Interview Questions for New Home Sales Consultant
What interests you about being a New Home Sales Consultant at PulteGroup?

In answering this question, convey your enthusiasm for working in the real estate market and your passion for helping families achieve homeownership. Mention your admiration for PulteGroup’s commitment to quality and customer care, and express how joining their team aligns with your career aspirations.

Join Rise to see the full answer
How would you approach generating leads as a New Home Sales Consultant?

Discuss your strategies for lead generation, such as leveraging customer referrals, networking with local realtors, and conducting community outreach events. Highlight your proactive approach to engaging potential buyers and nurturing those relationships.

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Can you describe your experience with customer relationship management?

Share specific examples that illustrate your experience with maintaining customer relationships, utilizing CRM software, and how you've successfully followed up with leads to boost sales.

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How do you handle objections during a sales presentation?

Describe your approach to receiving objections with an open mind, actively listening to the buyer's concerns, and addressing them with relevant information or alternatives that highlight the benefits of choosing PulteGroup homes.

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What role does teamwork play in your sales strategy?

Emphasize the importance of collaboration with your sales team, marketing department, and other stakeholders at PulteGroup. Discuss how teamwork enhances customer experience and helps achieve sales goals.

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How do you ensure that you keep up with market trends?

Explain your methods for staying informed about market trends, such as attending industry conferences, subscribing to relevant publications, and conducting competitive research. Showcase your commitment to understanding the market to better serve your clients.

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Can you provide an example of a time you exceeded a sales goal?

Use this question to share a measurable success story, detailing the context, strategies you implemented, and the outcome. Highlight skills and knowledge that were pivotal during this experience.

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Why is communication important for a New Home Sales Consultant?

Discuss how effective communication builds trust with customers, helps in accurately presenting information about homes, and facilitates teamwork. Provide examples of how you’ve leveraged good communication in past roles.

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What techniques do you use to ensure customer satisfaction?

Talk about your philosophy regarding customer satisfaction and share techniques such as regular follow-ups, seeking feedback, and providing timely updates on progress throughout the sales process.

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What motivates you to sell homes?

Share your personal motivations, whether it’s the joy of helping families find their dream homes or the sense of achievement that comes from meeting sales targets. Tie in how these motivations align with PulteGroup's mission.

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Success at Pulte is captured in our Guiding Principles. It brings us together, gives us direction, and makes us stand out in the industry: • Doing the Right Thing: Do the right thing for our customers and ourselves by showing respect, professional...

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DATE POSTED
April 11, 2025

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