Senior Solution Engineer (AI)
Location 📍: Sydney, Australia (Hybrid - 3 Days In Office)
About Us 🚀
At Relevance AI, we’re building the future of work. Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to an AI Workforce – a team of AI agents working together in a multi-agent system.
We are building an entirely new category and scaling rapidly to meet unprecedented customer demand. We need exceptional talent to help us grow. If you’re ready to be part of a trailblazing company that’s at the cutting edge of AI, this is the place for you.
The Role 🥳
We’re looking for a Senior Solution Engineer (AI) to join our dynamic team. This role involves building production-grade AI agents for customers, enabling them to create their own AI-powered solutions, and ensuring a seamless customer experience. You’ll work closely with customers to develop AI solutions that drive real business impact while also identifying opportunities for further adoption of our platform.
This is an exciting opportunity for someone passionate about AI, problem-solving, and working directly with customers to transform their businesses with intelligent automation.
Your impact💥
Work across both the pre-sales and post-sales customer journey.
Develop best-practice AI agents that solve real customer problems.
Enable and train customers to build AI agents on the Relevance AI platform.
Manage scope and timeline for AI agent deployment and customer onboarding.
Maintain and enhance customer relationships by providing ongoing support.
Identify upsell opportunities and drive customer success.
What We’re Looking For 🧠
5+ years of experience in a Solutions Engineering/ Consulting role, preferably with low-code platforms and AI-driven solutions.
Strong customer-facing skills with a track record of driving value and success while meeting deadlines.
Strong technical foundations working with APIs. Coding in Python and experience with Gen AI/ LLMs is highly valued.
Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.
Passion for AI and its real-world applications, with a solutions-oriented mindset and a drive for continuous learning.
Why Join Us? 🌟
Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.
We're guided by our five values: truth-seeking, be empathetic, put the customer first, have two gears, and build memories.
We’ve set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.
Relevance AI is well-funded by leading investors, including Insights Partners, Peak XV, King River Capital.
As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.
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Join us at Relevance AI in Sydney as a Senior Solution Engineer (AI) and help shape the future of intelligent automation! We're passionate about transforming businesses with AI-powered solutions that truly drive impact, and we need someone like you to take our vision to the next level. In this hybrid role, you'll spend three days in the office leading the charge in building production-grade AI agents for our customers. Picture yourself developing innovative solutions and collaborating closely with clients to empower them in creating customized AI-driven applications. Your expertise in solutions engineering and passion for AI will be at the forefront of enhancing customer experiences and identifying new opportunities for adoption. You’ll engage in both pre-sales and post-sales journeys, showcasing your knack for problem-solving and your ability to manage timelines efficiently. With over five years of experience in a consulting or solutions engineering role, particularly with low-code platforms, you’ll leverage your strong customer-facing skills and technical knowledge. If you're excited about driving value, fostering strong customer relationships, and being part of a dynamic, fast-paced environment, this is your chance! Join Relevance AI and contribute to our mission of catalyzing human prosperity through advanced AI technology. We're looking for someone who can translate business needs into technical solutions, communicate complex ideas simply, and thrive in a culture that values innovation, empathy, and customer-centricity.
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