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Senior Project Manager-(Technology Program Manager)

Do you enjoy taking ownership for delivering successful projects and programs?

Would you like to be part of Elsevier’s Health Markets Portfolio Delivery & Management Office?

About our Team

The Portfolio Delivery and Management Office (PDMO) is committed to executing projects and driving operational efficiency within Health Markets. We achieve this through a unified portfolio approach and the implementation of structured management strategies.

We are a team of Project and Program Managers who work across our organization to provide strategic, innovational and transformational change for our analytical and digital tools. You will be working alongside subject matter experts in Health Information Technology. We collaborate globally to work cross-functionally to ensure flawless and robust enhancements and refinements. We deliver a variety of successful technology projects that create value and provide inspired solutions for our customers and business. We operate at the crossroads of strategy, execution, and delivery and need someone who enjoys a good challenge and is excited about helping take our organization to the next level.

About the Role

We are looking for a Senior Project Manager-Technology Program Manager with experience in the health and education sector to lead and coordinate innovation programs/projects that improve the quality of life of people and/or learning experiences. The ideal candidate will have a strategic vision, ability to manage multidisciplinary teams, communication and negotiation skills, and technical knowledge in agile methodologies, software product development and budget management.

As a Senior Project Manager-Technology Program Manager, you will define, plan, and deliver complex programs/projects that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget. This includes the management of a group of matrixed employees and contractors that serve on the program/projects to deliver solutions for the business.

As a member of this team, you will manage product development, project implementation, go-to-market, obtain requirements, evaluate, and determine the objectives, goals, and scope of multiple complex projects and overcome barriers. You will be responsible for networking across organizations to drive initiatives, strategies, issue resolutions, and alignment. This includes creating, monitoring, and providing ongoing communications to appropriate stakeholders while coaching and facilitating the effectiveness of a team by growing their capabilities to organize, manage, and make decisions. You will also identify risk areas and provide alternative strategies to leadership that addresses concerns as well as manage interdependencies or dependencies between projects or programs in addition to managing project/program process documentation. You should be a self-starter who will and dig in, working with limited supervision.

Accountabilities:

  • Planning, executing and supervising the assigned complex programs/projects, ensuring compliance with the objectives, deadlines, and quality standards.
  • Managing the scope, risks, changes, and incidents that may arise during the program/project life cycle.
  • Coordinating and motivating the work team, assigning tasks, resolving conflicts, and evaluating performance.
  • Communicating effectively with clients, suppliers, partners, and internal and external stakeholders, maintaining a fluid and professional relationship.
  • Preparing regular reports on the program/project status, the results obtained, and the lessons learned. Perform data analysis relevant to project tasks. Identifying opportunities for continuous improvement and innovation in processes, methodologies, and proposed solutions.
  • Working with the Executive Sponsor and Business Owner of a program/project, and other management as required, to achieve the program/project objectives. Working with business and technical team(s) to drive out the program/project strategy and approach. Organize, plan, and maintain the program roadmap consisting of cross-functional activities/projects.
  • Working with business and technical organizations to assemble project teams and resource allocation for project, program, and/or portfolio. Lead Project and/or Program team in the development and maintenance of comprehensive plans for a defined
  • Monitor, evaluate, and report on program/project status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.
  • Develop and maintain positive customer relationships. Deliver presentations of program/project status to effectively communicate throughout the project life cycle.
  • Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.

Technical Skills:

  • Possess extensive project delivery skills — accurate project planning, delivers to milestone dates, manages resources effectively, communicates status effectively, manages risks, and can juggle multiple activities at once to accomplish goals.
  • Ability to partner with other project stakeholders to resolve issues and to mitigate project impacts.
  • Highly adaptable to changing needs within the organization — adapts to rapidly changing priorities.
  • Possess a deep understanding of Agile process. Have a thorough understanding process improvement
  • Possess a proven track record in Data Analysis. Possess an advanced understanding of resource allocation.
  • Experience coordinating teamwork flow in a fast-paced, deadline-driven environment.
  • Experience partnering with other project stakeholders to resolve issues and to mitigate project impacts. Have a  results-oriented outlook with the ability to prioritize and deliver key initiatives.
  • Experience collaborating with others in IT management roles to deliver shared results. Detail-oriented and the ability to handle multiple concurrent projects and priorities.
  • Possess extensive organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
  • Have advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join Us

Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

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What You Should Know About Senior Project Manager-(Technology Program Manager), RELX

Are you passionate about delivering impactful projects and programs? Elsevier is on the lookout for a Senior Project Manager - Technology Program Manager to join our dynamic Health Markets Portfolio Delivery & Management Office. Based from the comfort of your home in Pennsylvania, you'll be immersed in a vibrant team of Project and Program Managers who are committed to bringing transformational change across our suite of analytical and digital tools. With your expert knowledge of the health and education sector, you will lead innovative programs that enhance the quality of life for individuals and elevate learning experiences. Your responsibilities will include defining, planning, and executing complex projects while managing cross-functional teams and maintaining a keen focus on scope, quality, time, and budget. Collaborating with various stakeholders, you’ll ensure that projects are delivered successfully and adhere to our rigorous standards. This role is perfect for a self-starter who thrives in fast-paced environments and embraces challenges, driving efficiency and improvement in every aspect of project management. Join us and make your mark on the future of health information technology!

Frequently Asked Questions (FAQs) for Senior Project Manager-(Technology Program Manager) Role at RELX
What are the responsibilities of a Senior Project Manager at Elsevier?

As a Senior Project Manager - Technology Program Manager at Elsevier, your key responsibilities include planning, executing, and supervising complex programs/projects while ensuring compliance with objectives, deadlines, and quality standards. You will manage scope, risks, changes, and incidents efficiently, coordinate and motivate your team, and communicate effectively with stakeholders, ensuring fluid and professional relationships. Regular status reports and identifying opportunities for continuous improvement will also be part of your role.

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What qualifications are required for the Senior Project Manager position at Elsevier?

For the Senior Project Manager - Technology Program Manager role at Elsevier, you should possess substantial experience in project management within the health and education sectors. Ideal candidates will have a strong background in agile methodologies, software product development, and budget management. Excellent communication and negotiation skills, strategic vision, and the ability to lead multidimensional teams are crucial aspects of this position.

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How does the Senior Project Manager contribute to innovation in health technology at Elsevier?

The Senior Project Manager - Technology Program Manager at Elsevier plays a pivotal role in driving innovation by coordinating programs/projects that enhance both health and education outcomes. By leveraging your expertise in project management and your understanding of the market, you will define and deliver solutions that improve the quality of life for users, thus leveraging technology to create lasting positive impacts.

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What skills are essential for a successful Senior Project Manager at Elsevier?

To thrive as a Senior Project Manager - Technology Program Manager at Elsevier, you should be adept in project planning and delivery, risk management, and stakeholder communication. A deep understanding of agile processes, resource allocation, and data analysis is essential, along with strong time management and change management abilities to oversee multiple projects effectively in a fast-paced environment.

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What is the work culture like for a Senior Project Manager at Elsevier?

At Elsevier, the work culture for a Senior Project Manager - Technology Program Manager is inclusive, collaborative, and innovative. The organization promotes an agile environment where diverse perspectives are valued, and teamwork is encouraged. You will work alongside dedicated professionals who are passionate about making advancements in science and healthcare, fostering a supportive atmosphere where everyone's contributions matter.

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Common Interview Questions for Senior Project Manager-(Technology Program Manager)
Can you describe your experience with managing complex projects in the health sector?

When responding to this question, focus on specific projects you've led, detailing your role, the challenges faced, and how you ensured successful outcomes. Highlight your strategic approach, collaboration with cross-functional teams, and adherence to scope, quality, and budget constraints.

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What methodologies do you follow in project management and why?

Discuss your familiarity with methodologies like Agile or Waterfall. Explain why you've chosen specific methodologies for different projects based on their requirements and how you've adapted them to enhance project delivery and responsiveness.

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How do you prioritize tasks when managing multiple projects?

Share techniques you utilize for prioritization, such as risk assessment matrices or stakeholder inputs. Emphasize your ability to balance urgent tasks while keeping an eye on long-term goals for project success.

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Give an example of a time you had to resolve a conflict within your team. What was the outcome?

Narrate a specific situation where conflict arose, detailing your approach to mediation, communication techniques you used, and the ultimate resolution. Highlight the positive impact this had on team dynamics and project progress.

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How do you ensure effective communication with stakeholders during a project?

Outline your strategies, such as regular status updates, project dashboards, and facilitation of stakeholder meetings. Talk about the importance of transparency and how it helps build trust and engagement.

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How do you handle changes in project scope?

Discuss your experience with change management processes, including how you evaluate the impact of changes on timelines, budgets, and resources. Explain how you communicate these changes to stakeholders and manage their expectations.

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Describe your experience with budget management in projects.

Provide insights into how you've created, monitored, and controlled budgets across projects. Highlight any challenges faced and how you mitigated risks, ensuring financial accountability and resource optimization.

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What tools do you use for project management and why?

Talk about various tools you’ve used, such as Microsoft Project, Jira, or Trello. Explain how each tool aids in planning, tracking, or collaboration, and your rationale behind their selection for different projects.

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Can you explain a situation where you had to adapt quickly to changes within a project?

Detail a scenario that required you to pivot swiftly, explaining your thought process, the action taken, and the results achieved. Emphasize the importance of flexibility and responsiveness in project management.

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What strategies do you implement to foster team collaboration?

Discuss the techniques you’ve employed to enhance teamwork, such as regular check-ins, collaborative tools, and team-building activities. Mention how these initiatives can contribute to better communication and project outcomes.

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