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Mortgage Processor

As a Mortgage Processor at RenoFi, you’ll work closely with your team members in operations, the sales team, and homeowners to efficiently bring together all the required pieces to help families finance their dream renovations faster. We pride ourselves by the way we go above and beyond to offer our clients impeccable customer service.


Let’s break it down: our ideal candidate is well organized (crazy organized), isn’t afraid to pick up the phone and ask for what you need, and is not a quitter! The processor is the backbone of our company and offers the best opportunity for corporate growth.


As a processor, you’ll be responsible for all pre-underwriting tasks including doc collections, credit review, renovation document review, and much more.


This position also provides for an opportunity for the candidate to meaningfully identify, articulate, design, and implement process improvements alongside our talented software development team. 


This critical position requires that the candidate be organized, an expert communicator, customer-obsessed, as well as passionate about being a part of a leading innovative fintech start-up. 


RenoFi is a fully distributed team, meaning you can work from anywhere.  We are seeking the best talent regardless of location however at this time the role is not available to candidates in California, Washington, New York, Alaska, or Colorado.


Key Responsibilities
  • 3+ years of Mortgage processing experience
  • Experience at an independent mortgage brokerage/banking company is a plus
  • Experience in renovation loans is a plus
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Highly adaptable team player
  • WIllingness to learn new technologies and work with exceptional talent
  • Self directed and extremely organized
  • Experience working in LendingQB (MeridianLink) a plus


$70,000 - $80,000 a year
Compensation is a mix of base salary and commission based on a number of factors. The OTE range is $70,000 to $80,000 with the base salary making up approximately 50% of total earnings.

RenoFi is committed to building a diverse and inclusive team. We believe various backgrounds and experiences contribute to our mission of transforming the renovation lending industry. If your experience doesn’t perfectly match the requirements, we encourage you to apply anyway and tell us why you’d be a great fit for this role!



ABOUT US:


The demand for home renovations has never been stronger, yet, it's surprisingly difficult for a new homeowner to renovate. It can take a decade to build up enough home equity and savings to pay for a major renovation. As a result, recent homeowners do a lot of financially-suboptimal things to compensate like borrow from their 401k, rack up credit card debt, and use high-interest personal loans. Or they just live unhappily for years in a home that doesn't meet their family's needs.


But by completing a major renovation, homeowners are increasing the value of their home. Professional real estate investors leverage this After Renovation Value (ARV) to roll the increase in value into new properties all the time. But there hasn't been a great way for homeowners to take advantage of this. If homeowners had an ability to borrow against the ARV, they could increase their borrowing power up to 10x.


To meet this need, RenoFi created a platform that enables homeowners to borrow funds from RenoFi approved lenders in the form of the first home equity loan purpose-built for renovations! Unlike standard home equity loans, RenoFi Loans use the value of your home post-renovation which lets you borrow the most money at the best possible terms.  RenoFi is creating a full suite of renovation loan products to better suit the needs of today’s homeowners!


For homeowners, RenoFi makes it possible to renovate years earlier than might be otherwise feasible. For contractors, we empower the financing of renovations at the point of sale, reducing instances of scope reduction, and ensuring prompt payment. Our lender partners, most often credit unions, rely on RenoFi's platform to generate loans, create efficiencies, and grow membership. The lenders pay RenoFi for the new loans, which allows us to offer our services to homeowners for free. RenoFi is truly a win-win-win for everyone involved.


RenoFi is backed by some of the best startup investors in the world, including First Round Capital, NYCA Ventures, CMFG Ventures, and Canaan Partners.



WE ARE A GLOBALLY DISTRIBUTED TEAM


RenoFi has been built from the start as a fully distributed team with an intentional focus on growing a strong team and culture that spans timezones and nationalities. Here's one fun example!


Please highlight any prior experience working remotely when applying. US or GMT-adjacent timezones will be prioritized.


RenoFi offers competitive cash and equity compensation. Some benefit offerings will vary from country to country. In the United States, we offer competitive health and retirement plans. All staff across the globe enjoy a flexible vacation policy.



READ MORE ABOUT RENOFI


The first blog post we wrote announcing RenoFi to the world and outlining why we started the company: https://www.renofi.com/learn/you-only-raise-your-family-once/


Press coverage in the Philadelphia Inquirer highlighting RenoFi as a new way to finance renovations


Press coverage by Axios announcing our most recent fundraising round of $14 million


Renovation Loan Time Machine (video) - if you want to see what a Delorean and renovating have to do with each other :)



#LI-Remote

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What You Should Know About Mortgage Processor, RenoFi

Join us at RenoFi as a Mortgage Processor, where you will play a crucial role in helping families finance their dream renovations from the comfort of your home! Our team prides itself on ensuring impeccable customer service and supporting homeowners every step of the way. If you thrive on organization and communication, love tackling challenges, and enjoy collaborating with talented individuals, you’ll fit right in. Your responsibilities will include pre-underwriting tasks such as document collection, credit reviews, and renovation document assessments. You’ll be empowered to design and implement significant process improvements working closely with our innovative software development team. We’re searching for someone with at least 3 years of mortgage processing experience to join our remote team, with a strong preference for candidates who have worked in an independent mortgage brokerage or have experience with renovation loans. At RenoFi, we embrace diversity and encourage applications even if you don’t meet every requirement—your unique skills can make a big difference! Our company is positioned at the forefront of the renovation lending market, providing valuable opportunities not only for homeowners but also for contractors and lenders. Are you ready to take a step toward a rewarding career with us in a fully distributed role? Let’s transform the renovation lending industry together! You'll also enjoy a competitive salary alongside the flexibility of working from anywhere, with extensive benefits and a supportive team culture that spans across the globe.

Frequently Asked Questions (FAQs) for Mortgage Processor Role at RenoFi
What are the responsibilities of a Mortgage Processor at RenoFi?

As a Mortgage Processor at RenoFi, your core duties will include managing all pre-underwriting tasks such as collecting necessary documents, reviewing credit histories, and assessing renovation documentation. You’ll collaborate with our operations and sales teams to ensure homeowners receive an exceptional experience throughout the financing process.

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What qualifications are required for the Mortgage Processor position at RenoFi?

RenoFi seeks candidates with at least 3 years of mortgage processing experience. Experience in an independent mortgage brokerage is a plus, as is knowledge of renovation loans. Essential qualities include strong attention to detail, excellent communication skills, adaptability, and an eagerness to learn new technologies.

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What is the work environment like for a Mortgage Processor at RenoFi?

As a fully distributed company, RenoFi offers the flexibility to work remotely from anywhere, promoting a collaborative culture that spans various time zones. Our team values communication and organization, ensuring that you feel engaged and connected with your colleagues, regardless of location.

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Are there opportunities for growth as a Mortgage Processor at RenoFi?

Yes! The Mortgage Processor position at RenoFi is designed to provide clear pathways for corporate growth. You will work closely with talented developmental teams to identify and implement improvements, thus widening your skillset and career opportunities within the company.

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What is the compensation range for the Mortgage Processor role at RenoFi?

The compensation for the Mortgage Processor at RenoFi ranges from $70,000 to $80,000 annually. This package combines a base salary with commission, and reflects a commitment to rewarding your contributions in driving the success of our clients' renovation financing.

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Common Interview Questions for Mortgage Processor
Can you describe your experience with mortgage processing?

In answering this question, discuss your previous roles in mortgage processing, focusing on specific tasks you managed, the systems you worked with, and how you contributed to improving processes in your past positions.

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How do you handle pressure and deadlines in mortgage processing?

Share examples from your work history where you've successfully managed tight deadlines, emphasizing your organizational skills, prioritization strategies, and ability to remain calm under pressure.

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What do you know about RenoFi and its mission?

Demonstrating your knowledge about RenoFi’s unique approach in the renovation financing sector will impress the interviewers. Highlight points such as the importance of home renovations and how RenoFi facilitates this.

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How do you ensure accuracy in your work as a Mortgage Processor?

Discuss your attention to detail and any specific methods you employ to double-check your work. Provide examples of systems and processes you’ve developed or improved for ensuring accuracy.

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What experience do you have with renovation loans?

Mention any relevant experience you’ve had with renovation loans, including specific types of loans and any challenges you've encountered. Highlight how your understanding of these loans could benefit RenoFi.

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How would you contribute to team collaboration at RenoFi?

Outline your approach to teamwork, emphasizing communication skills and past experiences where you successfully collaborated with remote teams. Providing examples will strengthen your answer.

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What technology tools or software have you used in mortgage processing?

Detail the specific software you've used in your previous roles, especially if you have experience with LendingQB or similar systems. Discuss how you've leveraged technology to enhance your efficiency and productivity.

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How do you stay current with changes in mortgage processing regulations?

Demonstrate your commitment to professional development by discussing resources you actively follow, such as industry publications or networking within mortgage processing communities, to stay informed.

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Can you give an example of a challenging situation in mortgage processing you've faced?

Share a specific story where you faced a challenge, explaining your thought process, the actions you took to resolve the issue, and the outcome. This showcases problem-solving abilities.

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What are your long-term career goals, and how does the Mortgage Processor role at RenoFi fit into them?

Outline your career aspirations clearly, indicating how the role at RenoFi aligns with your goals for growth in the mortgage industry, and why you are particularly excited about the opportunity.

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Making Home Renovations Possible

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Full-time, remote
DATE POSTED
March 8, 2025

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