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Housekeeper

Job Summary

Información disponible en español a continuación.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.

 

  • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
  • Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
  • Comunicar las informaciones e ideas en forma clara.
  • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
  • Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
  • May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
  • Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
  • Property Details

     

    We pride ourselves on offering guests a home away from home, and our staff delights in anticipating the needs of each unique individual to come through our doors. Perfectly situated only minutes from the Eastern Iowa Airport and US Cellular Center, our Cedar Rapids hotel makes getting to and from any destination quick and easy. Free WiFi and free hot breakfast are provided daily, and guests have access to 24 hour fitness and business centers at their convenience. Rooms now offer new TV packages with access to Netflix and Hulu. There's no shortage of fun things to do in Cedar Rapids near our Marriott hotel. 

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Housekeeper, Residence Cedar Rapids

If you're looking to join a vibrant team and make a difference in people's stay, then the Housekeeper position at Aimbridge Hospitality in Cedar Rapids could be your perfect fit! As a Housekeeper, you will primarily take charge of maintaining clean and attractive guest rooms, hallways, and public areas throughout the hotel. Your day will involve daily servicing of guest rooms, ensuring that each space is sparkling clean and stocked with essential supplies. You’ll follow hotel procedures for replacing bed linens and replenishing guest amenities while adhering to company standards and safety guidelines. On occasion, you may also engage in deep cleaning activities, rolling up your sleeves for more extensive tasks like changing AC filters or touching up paint. A key part of the role is not just cleaning, but also connecting with guests and creating a welcoming atmosphere, so a friendly demeanor is essential. Aimbridge Hospitality offers a supportive environment where attention to detail and communication skills can shine. Whether you're a seasoned pro or just starting, if you're reliable and enjoy working in a fast-paced environment, you'll thrive as part of our team. Plus, we offer excellent benefits, including a competitive package after your waiting period, free WiFi, and 24-hour access to our fitness and business centers. Join us to help deliver a home-away-from-home experience to our guests now!

Frequently Asked Questions (FAQs) for Housekeeper Role at Residence Cedar Rapids
What are the responsibilities of a Housekeeper at Aimbridge Hospitality in Cedar Rapids?

As a Housekeeper at Aimbridge Hospitality in Cedar Rapids, your primary responsibilities include cleaning and organizing guest rooms, hallways, and public spaces to ensure that our guests enjoy a clean, comfortable environment. Daily tasks involve making beds, restocking supplies, removing trash, and completing pre-cleaning duties like setting up the housekeeping cart. You may also conduct deep cleaning tasks and perform various maintenance duties as assigned, all while maintaining a friendly and professional demeanor.

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What qualifications are needed for the Housekeeper role at Aimbridge Hospitality?

To be considered for the Housekeeper position at Aimbridge Hospitality, candidates typically need a high school diploma or equivalent. Previous experience in the hotel industry or similar fields is preferred. Furthermore, strong attention to detail, effective communication skills, and the ability to handle stressful situations are crucial in this role to ensure the highest standards of cleanliness and guest satisfaction.

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How does Aimbridge Hospitality support Housekeepers in their roles?

Aimbridge Hospitality supports its Housekeepers by providing thorough training, ensuring that all team members understand the company's standards and expectations for cleanliness and service. Additionally, the company emphasizes the importance of a positive working environment and employee well-being, offering competitive benefits, opportunities for professional development, and a culture that encourages teamwork and support among employees.

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What does a typical day look like for a Housekeeper at Aimbridge Hospitality in Cedar Rapids?

A typical day for a Housekeeper at Aimbridge Hospitality in Cedar Rapids involves a dynamic mix of tasks. You’ll start by prepping your housekeeping cart with necessary linens and supplies, then proceed to clean assigned guest rooms and public areas to meet high hospitality standards. The job requires bending, lifting, and moving, and may also include engaging with guests to enhance their experience, making every day exciting and fulfilling.

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What benefits do Housekeepers enjoy at Aimbridge Hospitality?

Housekeepers at Aimbridge Hospitality benefit from a comprehensive package that includes medical, dental, and vision coverage after a waiting period, competitive daily pay options, paid time off, and access to retirement plans. Employees also benefit from resources like the Employee Assistance Program, making Aimbridge Hospitality a supportive employer committed to employee well-being.

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Common Interview Questions for Housekeeper
What does cleanliness mean to you as a Housekeeper?

When answering this question, highlight the importance of creating a welcoming and sanitary environment for guests. Share personal standards of cleanliness, noting that it not only enhances the guest's experience but also reflects the brand's commitment to high standards.

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How do you handle difficult guests or situations as a Housekeeper?

To effectively respond to this question, share a specific example of a challenge you faced in the past and describe how you calmly addressed the situation. Emphasize the importance of communication and maintaining professionalism when dealing with guests.

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Can you describe your experience with deep cleaning tasks?

Discuss any previous experience you have with deep cleaning and detail the specific tasks you've performed. If you haven't had direct experience, express your willingness to learn and adapt quickly to meet the requirements.

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How do you prioritize your tasks during busy shifts?

Outline a strategy that includes assessing urgency based on guest check-outs and specific hotel needs. Highlight your ability to stay organized and focused, ensuring all tasks are completed efficiently.

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What steps do you take to ensure safety when cleaning?

Explain your understanding of safety protocols relevant to the Housekeeper role, such as proper handling of cleaning chemicals, following guidelines for using equipment, and recognizing potential hazards in guest rooms or common areas.

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How do you ensure effective communication with team members?

Talk about the importance of clear and respectful communication with colleagues. Mention how you prefer to share information verbally or through tools available at the workplace, and that you’re open to feedback for improvement.

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What motivates you in your role as a Housekeeper?

Mention your passion for creating a great experience for guests and the satisfaction that comes from seeing a clean, organized space. Relate your motivation to how it contributes to the overall success of the hotel.

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Are you comfortable working independently and as part of a team?

Affirm your flexibility and readiness to work both independently and in a team setting. Provide examples of situations where you've thrived in both environments, emphasizing your adaptability.

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How do you handle feedback and criticism regarding your cleaning work?

Highlight your openness to feedback and willingness to improve. Discuss how you view criticism as a constructive opportunity for growth, and share an example of how you've implemented feedback in your past roles.

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What hours are you available to work as a Housekeeper?

Be honest about your availability and willingness to work flexible hours, including weekends and holidays, if necessary. Reinforce your dedication to meeting the needs of the hotel and its guests.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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