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Quality Assurance Coordinator

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

The Role:

We are looking for our next Quality Assurance Coordinator within our Quality Team. In this role you will assist in executing and maintaining Quality Assurance (QA) programs for excipients, human food, and animal feed production. You will play a critical role in ensuring compliance with FDA, GMP, and IPEC standards while driving continuous improvement through HACCP implementation. The Quality Assurance Coordinator will be responsible for managing documentation, investigating complaints and non-conformances, and leading corrective actions to enhance product quality and operational efficiency. You will also oversee product data and quality information within the SAP system, ensuring accurate entry of inspection results and seamless product release.

This role is an opportunity to make an impact, strengthen Roquette’s quality standards, and drive continuous improvement in manufacturing and product management.

This is a One Year-Fixed-term position and is located in our Gurnee, IL

The current salary range for this role is estimated to be $87,000- $90,000. specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location.

What We Offer:

  • A highly collaborative team environment with ample room for exponential career growth.
  • Competitive pay, comprehensive benefits, 6.2% company retirement contribution, and professional development opportunities.
  • Generous paid time off and 12 annual paid company holidays.
  • 12 weeks 100% paid maternity leave, and up to 4 weeks 100% paid parental leave (including adoption/surrogacy/foster care leave) for non-birthing parents.
  • Annual wellness benefit and wellness centered programs focused on your health needs.

What You’ll Do:

  • Assist in the execution of Roquette's Quality Assurance programs for manufacturing operations related to excipients, human food, and animal feed production
  • Assist in the execution of FDA and GMP compliance, HACCP implementation, documentation, complaint investigation, non-conformance investigation as well as minor technical support related to Quality.
  • Support the execution of Quality department initiatives to achieve site Quality and Food Safety KPIs.
  • Follow direction for the implementation of QA management and food safety programs.
  • Approve product release and determining finished product disposition.
  • Conduct statistical analysis, problem solving and trouble shooting.
  • Perform task-based Quality Assurance responsibilities per the direction of site Quality Assurance Management.
  • Contribute to Quality culture improvement goals.
  • Perform reviews of manufacturing and quality control records.
  • Prepare records for food and excipient ingredient manufacturing.
  • Perform facility inspections to ensure good manufacturing practices are performed.  Report results to Quality and Operations management.
  • Be an active member of site HACCP teams (PCQI training is preferred).
  • Assist with the internal audit program.
  • Assist with the preparation, performance, and follow-up of customer, certification, and regulatory audits.
  • Assist Quality Control and Operations with nonconformance investigations. 
  • Work closely with production, supply chain, sales and customer care teams to ensure seamless integration of quality assurance practices.
  •  Ensure compliance with all relevant quality standards, including ISO, GMP, IPEC and HACCP
  • Support the Change Control Program.
  • Prepare/revise site Quality documentation.
  • Assist the Global Customer Quality Request system by answering technical questions associated with Roquette Quality programs and products.
  • Collaborate with production & supply chain teams to troubleshoot and resolve SAP-related issues.
  • Develop, implement, and maintain quality assurance protocols and procedures.

What You’ll Need:

      Education:          

  • BS degree in a chemistry, biology, food science or related technical field

      Experience:

  • 2-5 years of Quality Control or Quality Assurance experience in the food or pharmaceutical industry
  • Understanding of FSMA for human food and animal feed (PCQI certification is a plus)
  • Understanding IPEC / Excipient guidelines and requirements
  • Previous Quality Assurance or Quality Control experience in food or pharmaceutical excipient manufacturing

Position Type/Expected Hours of Work:

  • This is a full-time position.  Days and flexible hours of work are required to meet facility demands. 

Business Travel:

  • This position may require up to 10% business travel.

AAP/EEO Statement  

Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. “AAP, EEO, Drug-Free Workplace”

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

If you identify yourself in this position, please apply by uploading your resume and let's start the journey together !

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. 

Roquette believes Diversity, Equity and Inclusion must be woven into everything we do, from the products we make, through the relationships we build with our partners, and most importantly within the teams we create and how we interact together.

As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach, by creating a workforce that represents the world we live in, and the communities and customers we serve.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

Average salary estimate

$88500 / YEARLY (est.)
min
max
$87000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Assurance Coordinator, Roquette

Roquette is on the lookout for a Quality Assurance Coordinator to help us ensure the highest standards in our exciting range of plant-based ingredients at our Gurnee, Illinois location. As a family-owned global leader in the industry, we thrive on collaboration and innovation while serving both our customers and our communities. In this role, you'll assist our Quality Team in executing and maintaining Quality Assurance (QA) programs that include excipients, human food, and animal feed production. Your duties will encompass enforcing compliance with FDA, GMP, and IPEC standards while implementing HACCP for continuous improvement. You'll get to tackle documentation and lead investigations into complaints and non-conformances, driving corrective actions that will elevate our product quality and operational efficiency. With your oversight, all product data and quality information will flow seamlessly through the SAP system, allowing for accurate inspection results and timely product releases. This one-year fixed-term position not only offers a competitive salary in the range of $87,000 to $90,000 but also promises a vibrant team environment filled with opportunities for career growth and professional development. At Roquette, we're all about fostering healthier lifestyles and building a diversified workforce reflecting the rich communities we serve. We're excited to see how you'll contribute to our mission!

Frequently Asked Questions (FAQs) for Quality Assurance Coordinator Role at Roquette
What are the primary responsibilities of a Quality Assurance Coordinator at Roquette?

As a Quality Assurance Coordinator at Roquette, your main responsibilities will include executing and maintaining QA programs across excipients, human food, and animal feed production. You will ensure compliance with vital standards such as FDA, GMP, and IPEC while focusing on continuous improvement through HACCP implementation. Additionally, you will perform documentation management, investigate complaints and non-conformances, and lead corrective actions to enhance product quality and operational efficiency.

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What qualifications are required for the Quality Assurance Coordinator position at Roquette?

To qualify for the Quality Assurance Coordinator role at Roquette, candidates should possess a BS degree in a technical field such as chemistry, biology, or food science. Candidates should also have 2-5 years of experience in Quality Control or Quality Assurance within the food or pharmaceutical sectors, with an understanding of FSMA and IPEC guidelines being highly beneficial. Experience with quality assurance processes in food or pharmaceutical excipient manufacturing is also essential.

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How does the Quality Assurance Coordinator contribute to Roquette’s quality culture?

The Quality Assurance Coordinator at Roquette plays a vital role in enhancing the organization's quality culture. By collaborating closely with production and supply chain teams, you will implement quality assurance protocols and procedures that align with Roquette's key performance indicators (KPIs). Your efforts in conducting facility inspections, preparing manufacturing records, and supporting QA initiatives will not only strengthen compliance but also inspire a shared commitment to quality among all team members.

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What is the expected work schedule for the Quality Assurance Coordinator at Roquette?

The Quality Assurance Coordinator position at Roquette is full-time and may require flexible hours to meet the operational demands of the facility in Gurnee, Illinois. While there may be some business travel involved—up to 10%—the primary focus will be on ensuring that quality assurance processes are executed effectively during standard working days.

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What benefits does Roquette offer to the Quality Assurance Coordinator?

Roquette offers an attractive range of benefits for the Quality Assurance Coordinator, including competitive pay, a generous paid time-off policy, and professional development opportunities. Employees enjoy a company retirement contribution of 6.2%, comprehensive health benefits, and unique parental leave policies, including 12 weeks of paid maternity leave. Additionally, wellness programs that cater to your health needs are also provided.

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Common Interview Questions for Quality Assurance Coordinator
Can you describe a process you implemented to improve quality in your previous role?

When answering this question, focus on a specific example where you identified an area for improvement in quality. Discuss the steps you took to analyze the situation, the stakeholders involved, and the measurable outcomes of your actions. Highlight your analytical skills and teamwork, drawing a connection to how similar strategies can be applied at Roquette.

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How do you ensure compliance with FDA and GMP standards?

To ensure compliance with FDA and GMP standards, detail your approach to staying updated with relevant regulations and guidelines. Explain how you establish standard operating procedures (SOPs), conduct training for team members, and perform regular audits. Emphasize your proactive attitude toward quality assurance and the importance of adherence to these standards.

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What tools do you use for QA documentation and management?

Discuss the documentation tools you are familiar with, emphasizing your experience with SAP or any relevant software. Provide examples of how these tools facilitated better management of quality records, including inspections and regulatory compliance. Highlight your attention to detail and organizational skills.

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How do you handle complaints and non-conformances?

When responding to complaints and non-conformances, illustrate your systematic approach. Explain how you investigate issues, gather data, identify root causes, and implement corrective actions. Stress the importance of communication and collaboration across departments in resolving these challenges.

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How do you approach continuous improvement in your quality practices?

Share your philosophy on continuous improvement, emphasizing the use of methodologies like Six Sigma or Lean in quality practices. Provide an example of a successful project where you contributed to quality enhancement and mention how you encourage team involvement in such initiatives at Roquette.

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Describe your experience with HACCP implementation.

Discuss your hands-on experience with HACCP, outlining how you contributed to the establishment of critical control points in food safety. Provide insights into how you’ve trained staff on HACCP principles and how this can help Roquette maintain its quality assurances.

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What role does statistical analysis play in quality assurance?

Exemplify how statistical analysis is integral to identifying trends, managing risks, and making informed decisions regarding quality. Discuss specific situations where you used statistical methods to analyze data and how those findings influenced quality practices.

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How do you prioritize multiple quality projects simultaneously?

When addressing this question, outline your time management strategies. Mention tools or techniques you employ to prioritize tasks based on urgency and importance. Providing an example of a successful project management experience will help illustrate your effectiveness.

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What experience do you have conducting internal audits?

Detail your familiarity with conducting internal audits, including the preparation process, protocols followed, and actions taken based on findings. Emphasize your ability to maintain objectivity and the importance of compliance in your auditing efforts.

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Why are you interested in the Quality Assurance Coordinator position at Roquette?

Here, express your genuine enthusiasm for Roquette’s mission and values. Discuss how your skills align with the responsibilities listed in the job description. It's your chance to convey your interest in the company's role in promoting healthy lifestyles through plant-based ingredients and how you envision contributing to that vision.

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Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Founded in 1933, the company currently operates in more than 100 countries, through more than 30 manufacturing sites, has a tu...

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