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Global Account Manager - Healthcare & Life Sciences

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Currently we are recruiting for an opportunity for a proven senior business sales professional joining as a Global Account Manager for a German Top Tier Healthcare & Life Sciences client. This is an outstanding career opportunity for an experienced professional looking to further their career in a fast paced dynamic environment.

Your Impact
A successful Global Account Manager is able to use their consultative selling skills to drive engagements at C-level, while building and managing a customer-orientated team, which is able to balance short term results and long term engagements. The Global Account Manager is a compelling communicator and operates as a trusted advisor to deeply understand the unique company challenges and goals of their client. You will advise the customer on the Salesforce Platform to evangelize AI-powered solutions that will help them reach their business goals and blaze new trails within their organizations.

Your Responsibilities

  • Global responsibility for a multinational group headquartered in Germany within the HLS Sector
  • Coordinating a global team within a matrix organization
  • Engagements with C-Level decision makers to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data
  • Driving significant coordination amongst internal groups such as Sales Engineers, Sales Specialists, Marketing, Business Development, Professional Services, Executives, Partners etc. to drive account strategy
  • Partnering with GSIs and Services to delivering the contracted business solution and technical delivery plan
  • Providing mentor relationships to further Named Account Managers (NAM) and virtual team members


Your Qualifications

  • Consistent track record of selling complex enterprise software or technology to C-level of a Global Account
  • Strong POV of industry trends and ability to build a narrative of digital transformation within the Healthcare / Life Sciences sector
  • Conveys leadership, authority and confidence with every interaction, no matter what form the message; presentation, orally and in writing
  • Experience in defining an Account Strategy and Execution Plan for a complex Global Account
  • Accurately forecasts and achieves revenue goals
  • Fluency in German and English. Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)


Be Successful Together
Salesforce is a fast growing company which has kept its strong core values: trust, equality, customer success, innovation and sustainability.
We are intentional about creating an inclusive community where every individual’s voice is heard and everyone is empowered to be their authentic self. We develop creativity and innovation at every level on our journey.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Global Account Manager - Healthcare & Life Sciences, Salesforce

Are you ready to make an impact in the healthcare and life sciences industries? Join Salesforce as a Global Account Manager, where you'll have the opportunity to work with a top-tier German client. In this role, you'll leverage your consultative selling skills to engage with C-level executives and build an exceptional customer-oriented team. At Salesforce, we prioritize driving business transformation through our AI-powered solutions, so your ability to gather insights and understand unique challenges will play a key role in your success. You'll coordinate a global team within a matrix organization to craft account strategies that resonate with high-level decision-makers, ensuring that our solutions align with their goals and create meaningful connections. This is more than just a sales position; you'll be a trusted advisor, providing mentorship and assistance to Named Account Managers while also driving significant internal collaboration. If you're passionate about digital transformation in the healthcare sector and have a proven track record of selling complex enterprise software, we want to hear from you! Join us in inspiring the future of business and becoming a part of our vibrant culture that champions equality, innovation, and customer success.

Frequently Asked Questions (FAQs) for Global Account Manager - Healthcare & Life Sciences Role at Salesforce
What are the main responsibilities of a Global Account Manager at Salesforce?

The main responsibilities of a Global Account Manager at Salesforce include engaging C-Level decision makers to position Salesforce solutions effectively, coordinating with a multinational team, and developing strategic account strategies. This role requires a strong focus on consultative selling skills and an ability to balance short-term achievements with long-term client engagement.

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What qualifications are needed for the Global Account Manager position at Salesforce?

To qualify for the Global Account Manager position at Salesforce, candidates should have a consistent track record of selling complex enterprise software to C-level executives within global accounts. Experience in defining account strategies, fluency in both German and English, and exceptional communication skills are also essential for successfully navigating this role.

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How does Salesforce support career growth for Global Account Managers?

Salesforce encourages career growth for Global Account Managers through structured mentorship programs and the opportunity to engage with a diverse team of professionals. We promote a culture of continuous learning where individuals can explore various paths to advance their careers and drive innovation within the company.

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What are the key skills needed for success as a Global Account Manager at Salesforce?

Success as a Global Account Manager at Salesforce requires strong consultative selling skills, the ability to communicate effectively with C-level executives, and a deep understanding of industry trends in healthcare and life sciences. Additionally, the ability to forecast revenue accurately and define a comprehensive account strategy will be vital in achieving business goals.

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What are the benefits and perks for Global Account Managers at Salesforce?

Global Account Managers at Salesforce enjoy a range of benefits, including well-being reimbursements, generous parental leave, and fertility benefits. Our commitment to equality and inclusion also extends to various accommodations for individuals with disabilities, making it a supportive workplace for all employees.

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Common Interview Questions for Global Account Manager - Healthcare & Life Sciences
How do you approach selling to C-level executives as a Global Account Manager?

When selling to C-level executives, it's essential to focus on understanding their business objectives and presenting tailored solutions that address their unique challenges. Prepare by researching the company’s industry landscape and recent developments to provide insights and establish credibility.

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Can you describe a successful account strategy you've implemented?

A successful account strategy should encompass understanding the customer’s needs, setting measurable goals, and coordinating with internal teams to deliver value. Provide specific examples of how your strategy led to increased revenue and strengthened client relationships.

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What experience do you have with enterprise software and how does it relate to this position?

Discuss your previous roles involving enterprise software sales, highlighting your achievements and how you tailored solutions for various clients. Emphasize your understanding of the sales process and your ability to navigate complex sales cycles.

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How do you ensure effective communication with clients and your team?

Effective communication involves being proactive and clear in your messaging. Use various tools to maintain transparency and encourage feedback from clients and team members. Highlight specific communication methods you use, such as regular updates, meetings, and collaborative platforms.

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What do you believe is the biggest challenge in the healthcare and life sciences sector?

The biggest challenge often lies in navigating regulatory environments and staying current with advances in technology. Discuss your strategies for addressing these challenges and how you can help clients embrace digital transformation.

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How do you manage competing priorities when working with multiple stakeholders?

Managing competing priorities requires an organized approach. Discuss your methods for setting clear expectations, prioritizing tasks based on urgency and impact, and ensuring continuous communication with stakeholders to keep them informed.

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Can you give an example of how you've engaged a difficult client?

Discuss a specific situation where you faced challenges with a client, detailing your approach to overcoming obstacles. Focus on your listening skills, adaptability, and willingness to collaborate to find mutually beneficial solutions.

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How do you forecast revenue and measure success?

Forecasting revenue involves analyzing market trends and past sales data while collaborating with your team on projections. Outline your methods for setting KPIs and measuring success, emphasizing the importance of continuous improvement.

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What motivates you in your career as a Global Account Manager?

Discuss what drives you, whether it's achieving sales targets, building lasting client relationships, or being part of a company that values innovation and equality. Highlight how these motivations align with Salesforce's mission.

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What strategies do you use for fostering team collaboration?

Fostering collaboration involves creating an inclusive environment where team members feel empowered to share ideas. Outline the strategies you implement, such as regular brainstorming sessions and leveraging team dynamics for problem-solving.

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Salesforce was founded with a mission to transform business operations and make a positive global impact. It is a cloud-based company providing customer relationship management (CRM) software and applications.

295 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Future MakerBadge Global CitizenBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Resource Groups
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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