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Commercial Card Sales Specialist

Commercial Card Sales SpecialistTallahassee, United States of AmericaSantander's Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small, mid-sized and large companies in the northeast and across the country.Our clients rely on the strength of Santander's balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. - In addition, Santander's significant international presence uniquely positions us to help companies grow their business both near and far.Commercial Cards is a core product line within the Transaction Banking business. Commercial Cards has been one of the fastest growing business within Transaction Banking. The Commercial Cards business offers a comprehensive set of cards solutions across Travel, B2B, Purchasing, and Virtual Card solutions targeted at Mid-Corporate, Middle Market and Business Banking clients.This sales specialist role provides a significant opportunity to further develop client-facing skills in revenue generation, issue resolution, driving company objectives, and project management. The cards sales specialist role develops relationship management skills that can be used in broader coverage and relationship management roles within Santander.The Card sales specialist, in partnership with our Commercial Banking Treasury Sales team, is responsible for effectively positioning our solutions to differentiate our product set, win new business and grow revenue.Essential Functions/Responsibilities:

  • The core responsibilities of the role are to grow the commercial cards business by acquiring new clients via a combinations of cold call prospecting, RFP wins, cross-sell and strategic deal origination.
  • The role requires a proactive monitoring and management of program metrics to achieve sales growth objectives
  • Deliver new client flows on allocated programs in relation to sales targets
  • Leverage consultative selling techniques to educate prospective customers how they can leverage cards solutions (purchasing, travel, and virtual cards) to positively impact their business
  • Manage deal pipeline and program from prospecting to deal closure
  • Organization and management of client events in partnership with business partners
  • Work closely with product organization to develop product positioning and sales material
  • Contracting, product demos and pricing negotiation
  • Participate in customer round tables and industry conferences
  • Collaboration with internal resources in Product, Risk, Operations, Treasury Sales and Relationship Management to structure compelling bids that win business
  • Participate in the commercialization efforts for new product enhancements to update marketing and client user materials, as well as participate in training of Sales, Relationship Management, Onboarding and Servicing teamsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:Bachelor's Degree or equivalent work experience in Business, Sales, Marketing or equivalent field.Skills and Abilities:
  • Strong written and verbal communication/presentation skills. We are looking for an individual who is confident presenting to both small and large groups of people including senior management within the client's organization. Must have strong consultative sales & negotiation skills
  • Strategic Project Management - we require an individual who has an eye for detail and who can co-ordinate with internal teams to meet the project objectives
  • Ability to manage complex RFPs
  • Ability to generate cross-sell opportunities
  • Influence without authority- someone who can navigate teams beyond their direct management and help drive business and client goals
  • Excellent interpersonal skills to deal internally and externally with clients at senior level
  • Able to travel regionally, estimated 5-10% of the time depending on client or business needs
  • Bachelor's Degree in Business, Finance, or equivalent discipline, or equivalent work experience
  • 10-12 years relevant work experience
  • Understanding of and comfort with credit, risk management, and the credit underwriting process.
  • Understanding of and ability to position products in the context of working capital and the working capital cycle.
  • Proficiency in Microsoft Office - Word, Excel, PowerPoint, Access and familiarity with banking internal systems
  • Strong knowledge of commercial card products, industry, and middle-market segment
  • Understanding of ecosystem players and their position/value proposition within the cards market.
  • Experience in direct client interaction from a sales/ servicing standpointEEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.This is a hybrid position and can be located at our corporate offices in Boston, NYC, NJ, PA or FL
Primary Location: -Tallahassee, FL, Tallahassee Other Locations: -Florida-Tallahassee,New Jersey-Florham Park,New York-New York,Pennsylvania-Conshohocken,Massachusetts-Boston Organization: -Santander Bank N.A.Salary: $105,000 - $175,000/year

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What You Should Know About Commercial Card Sales Specialist, Santander Holdings USA Inc

Are you passionate about sales and looking to make your mark in the financial industry? Santander Bank is on the hunt for a dedicated Commercial Card Sales Specialist to join our dynamic team in New York City! In this exciting role, you'll be at the forefront of our Commercial Banking Division, where innovation meets client-centered solutions. As a Commercial Card Sales Specialist, you'll develop strong relationships with mid-sized companies, helping them optimize their purchasing, travel, and virtual card options. You’ll leverage your stellar communication skills to differentiate our offerings and secure new business through proactive initiatives like cold call prospecting and strategic partnerships. Your expertise will guide clients in leveraging our commercial card solutions to enhance their operations, ultimately impacting their bottom line positively. You’ll have the chance to manage a comprehensive sales pipeline, organize client events, collaborate with internal teams, and maintain a consultative approach to selling. Your role is not just about making sales; it’s about crafting meaningful relationships that contribute to client growth while achieving the sales objectives set forth by Santander. We’re excited to find someone ready to embrace challenges, engage with senior management, and rise to the occasion in a fast-paced environment. If you’re driven, have a knack for consultative sales, and understand the commercial card landscape, then this is the perfect opportunity to grow your career with us at Santander!

Frequently Asked Questions (FAQs) for Commercial Card Sales Specialist Role at Santander Holdings USA Inc
What are the responsibilities of a Commercial Card Sales Specialist at Santander?

As a Commercial Card Sales Specialist at Santander, your primary responsibilities revolve around growing the commercial cards business. This includes acquiring new clients through various methods like cold calling, RFP wins, and strategic deal origination. You will also be proactive in managing program metrics to meet sales growth objectives and educate prospects about our competitive card solutions.

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What qualifications do I need to become a Commercial Card Sales Specialist with Santander?

To qualify for the Commercial Card Sales Specialist position at Santander, you'll need a Bachelor's Degree in Business, Sales, Marketing, or a related field, along with 10-12 years of relevant work experience. Strong communication skills, an understanding of credit and risk management, and proficiency in Microsoft Office are vital for success in this role.

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How does a Commercial Card Sales Specialist contribute to Santander's objectives?

In your role as a Commercial Card Sales Specialist, you will be pivotal in driving Santander's objectives by building relationships that lead to increased sales of our commercial card offerings. You'll be responsible for collaborating closely with the Treasury Sales team to develop customized solutions that meet client needs and contribute to overarching business goals.

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What skills are essential for a successful Commercial Card Sales Specialist at Santander?

Key skills for a successful Commercial Card Sales Specialist at Santander include strong written and verbal communication, consultative sales techniques, project management acumen, and the ability to influence without authority. Additionally, having a strategic mindset to manage complex client interactions will be crucial in achieving success in this role.

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What is the work environment like for a Commercial Card Sales Specialist at Santander?

The work environment for a Commercial Card Sales Specialist at Santander is hybrid, allowing you to work from corporate offices in locations like New York City, Boston, and more. You'll enjoy a collaborative atmosphere that fosters innovation and long-lasting client relationships, paired with occasional regional travel, keeping your work experience both engaging and dynamic.

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Common Interview Questions for Commercial Card Sales Specialist
What strategies do you use to acquire new clients as a Commercial Card Sales Specialist?

To acquire new clients effectively, I leverage a combination of cold calling, networking at industry events, and following up on referrals. I also make use of data analytics to identify potential clients who could benefit from our commercial card solutions, ensuring a targeted approach that speaks to their unique needs.

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Can you describe your experience with consultative selling?

In my previous roles, I have embraced consultative selling by actively listening to client needs and tailoring solutions to fit their specific requirements. This approach builds trust and ensures clients understand how our commercial card products can enhance their business operations.

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How do you manage a deal pipeline and ensure closure?

I utilize CRM software to track leads and monitor the progress of each deal through the pipeline. This includes setting clear follow-up timelines, preparing for client meetings with tailored solutions, and being proactive in addressing any concerns that may arise to keep deals moving forward to closure.

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What role does teamwork play in your approach as a Commercial Card Sales Specialist?

Teamwork is vital in my approach as a Commercial Card Sales Specialist. Collaborating with internal teams across product development, operations, and treasury sales enables a well-rounded approach to structuring deals that meet client needs while ensuring alignment with Santander's goals.

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How do you handle objections from potential clients?

I tackle objections by first ensuring I understand the client’s concerns thoroughly. Then, I address their objections with data, case studies or testimonials, demonstrating how our products have positively impacted businesses similar to theirs while reinforcing the value of our solutions.

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How do you stay updated on industry trends related to commercial cards?

I stay updated on industry trends by regularly reading financial news, attending industry conferences, and engaging in professional networks. This helps me understand market shifts, competitive landscapes, and client expectations, enabling me to position our products effectively.

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What do you consider when negotiating pricing with clients?

When negotiating pricing, I consider the overall value we provide, the client's budget constraints, and competitive offerings. It’s important to ensure that the pricing reflects the quality and effectiveness of our solutions while still being acceptable to the client.

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Describe a successful client engagement you had in the past.

In a previous role, I engaged with a mid-sized firm struggling with their purchasing processes. By understanding their pain points, I provided a tailored solution involving our virtual card products, which streamlined their operations and resulted in a significant increase in efficiency—ultimately winning their business and trust.

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How do you approach cross-selling opportunities?

I approach cross-selling by establishing a comprehensive understanding of the client's business needs and existing solutions. I pitch additional products that complement their current offerings, demonstrating how these can further benefit their operations and enhance their overall experience with us.

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What is your understanding of the commercial card market and its key players?

I have a deep understanding of the commercial card market, including knowledge of key players, trends, and client expectations. This awareness allows me to effectively position Santander’s offerings in a competitive landscape, providing solutions that are both innovative and relevant to our target market.

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DATE POSTED
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