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Software Engineer - job 1 of 8

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 0-2+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills
  • Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $123,500 - $191,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

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$123500K
$191500K

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What You Should Know About Software Engineer, ServiceNow

Introducing the exciting opportunity to join ServiceNow as a Software Engineer! Located in beautiful Santa Clara, California, you’ll be stepping into a role at a company dedicated to transforming how we work with cutting-edge AI-enhanced technology. In this position, you’ll get to build high-quality, clean, and scalable code while enforcing best practices in software engineering. Collaborating with product owners, you’ll own the entire process from design to delivery, ensuring that our users receive a high-quality product that meets their specific needs. You’ll have the chance to design user-friendly software and also contribute to the development of new features that enhance our existing product suite. If you have a passion for Java and web technologies, alongside a keen interest in integrating AI into work processes, we want to hear from you! Even if you’re at the start of your career, with 0-2 years of experience in Java or a similar object-oriented language, ServiceNow values diverse backgrounds and unique experiences. Plus, we offer a competitive salary range of $123,500 - $191,500, along with equity options and a comprehensive benefits package. Join us on our mission to make the world work better for everyone. We can’t wait to see what you bring to the team!

Frequently Asked Questions (FAQs) for Software Engineer Role at ServiceNow
What are the responsibilities of a Software Engineer at ServiceNow?

As a Software Engineer at ServiceNow, you will build high-quality, clean, and scalable code, work closely with product owners to understand detailed requirements, and own your code from design to delivery. Your responsibilities also include implementing test automation and enhancing the product suite with user-friendly designs.

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What qualifications do I need to become a Software Engineer at ServiceNow?

To be a successful Software Engineer at ServiceNow, you should have experience with Java or a similar object-oriented language, and a passion for JavaScript and web technologies. Familiarity with modern UI frameworks and tools that assist with daily tasks is also important. Even candidates with 0-2 years of experience are encouraged to apply!

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How does ServiceNow support career growth for Software Engineers?

ServiceNow supports career growth for Software Engineers through professional development opportunities, a culture that values inclusivity, and a mission to empower employees to dream big. The company encourages continuous learning and innovation, ensuring your skills are always evolving.

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What is the work environment like for a Software Engineer at ServiceNow?

The work environment at ServiceNow for a Software Engineer is flexible and supportive. Employees enjoy a distributed work culture that emphasizes trust and collaboration. The company recognizes and appreciates diverse work styles, allowing you to thrive in a setting that suits you best.

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What are the benefits offered to Software Engineers at ServiceNow?

Software Engineers at ServiceNow enjoy a competitive salary, equity options, comprehensive health plans, a 401(k) Plan with company match, ESPP, and flexible time away plans. The benefits package is designed to support employees’ well-being both in and out of the workplace.

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Common Interview Questions for Software Engineer
Can you describe your experience with Java and how it relates to the Software Engineer role at ServiceNow?

When answering this question, focus on specific projects where you utilized Java and how it helped you solve problems or enhance functionality. Highlight your understanding of object-oriented design principles and any frameworks you’ve worked with that might relate to ServiceNow's projects.

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How have you integrated AI into your past projects?

Discuss specific instances where you leveraged AI tools or techniques to improve decision-making or efficiency in a project. Explain the impact of these integrations and how they could be relevant to the Software Engineer role at ServiceNow.

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What coding best practices do you follow as a Software Engineer?

Enumerate best practices such as code reviews, writing reusable code, using version control systems, and maintaining clear documentation. Tie these practices back to how they ensure high-quality software delivery, especially in fast-paced environments like ServiceNow.

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How do you approach debugging and problem-solving?

Describe your systematic approach to debugging, such as isolating variables, using IDE tools, and reviewing logs. Showcase your analytical skills by providing a specific example where your problem-solving led to a successful resolution.

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How do you ensure collaboration with product owners and other stakeholders?

Highlight your communication skills and your strategies for aligning with product owners. Mention using agile methodologies, conducting regular check-ins, and incorporating feedback to ensure the end product meets user needs.

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What UI frameworks are you familiar with, and how have you applied them?

Detail your experience with popular UI frameworks like Angular, React, or Vue. Provide examples of projects where you implemented these frameworks, discussing how they improved user experience or increased performance.

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Can you describe a challenging project you've worked on?

Choose a project that showcases your technical skills and your ability to overcome obstacles. Explain the challenges, your approach to resolving them, and the outcome, making sure to tie it back to skills relevant for the Software Engineer role at ServiceNow.

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What measures do you take to ensure the scalability of your code?

Explain strategies such as using effective algorithms, optimizing data structures, and conducting performance testing. Discuss how scalability considerations are crucial in a high-volume environment like ServiceNow.

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How do you stay updated on the latest technology trends and languages?

Discuss your love for learning and how you keep up-to-date with industry trends through resources like tech blogs, online courses, webinars, and networking with other professionals.

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What excites you most about working at ServiceNow?

Share your enthusiasm for ServiceNow's mission to improve work processes and how you align with the company's innovative culture. Mention specific aspects of the company's technology or their approach to employee development that resonate with you.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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