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Sr Enterprise Account Executive - Apple Account

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Current location in major metro of California or Greater Seattle Washington
  • Prior success selling Enterprise Software into the account while within a transferable position 
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $142,650 - $212,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$177425 / YEARLY (est.)
min
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$142650K
$212200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Enterprise Account Executive - Apple Account , ServiceNow

Are you a passionate sales professional looking to elevate your career? Join ServiceNow as a Sr Enterprise Account Executive, focusing on the Apple Account, based in Santa Clara, California. Here at ServiceNow, we're not just about technology; we're about transforming how businesses operate. In your role, you'll be integral in driving new business sales revenue from our innovative SaaS solutions. Your day-to-day will involve forming lasting relationships with C-suite executives, strategizing account plans, and collaborating with a dynamic virtual team. You'll be a trusted advisor, helping clients navigate their IT roadmaps, and ensuring they realize the full potential of our AI-enhanced offerings. We're not just seeking anyone; we want someone who has a proven track record in enterprise software sales, preferably with over a decade of experience. If you understand the evolving landscape of AI in business and can weave that knowledge into your sales strategies, you might be the perfect fit. While this is a senior position that will require a great deal of teamwork and communication, we also know that diverse experiences enrich our team. Even if you're not sure you meet every criteria listed, we encourage you to apply. Experience in building healthy relationships with clients and achieving sales targets is crucial. So, if you're ready to take the next step in your career and work with a forward-thinking company that values inclusivity, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive - Apple Account Role at ServiceNow
What are the primary responsibilities of a Sr Enterprise Account Executive at ServiceNow?

As a Sr Enterprise Account Executive at ServiceNow, your primary responsibilities include developing new business sales revenue through account planning and territory management. You'll collaborate with C-suite executives across various industries to establish trusted relationships and strategize the use of our SaaS solutions to enhance their IT processes. You also oversee client relationship mapping, advising clients on how to integrate AI into their operations.

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What qualifications are needed for the Sr Enterprise Account Executive position at ServiceNow?

To excel in the Sr Enterprise Account Executive role at ServiceNow, candidates should have at least 10 years of sales experience within software or solutions sales, along with a proven track record in enterprise software sales. A strong understanding of AI and its application in business processes, as well as the ability to build C-level relationships, are crucial. Flexibility to travel up to 50% is also required.

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How does ServiceNow support its employees in the Sr Enterprise Account Executive role?

ServiceNow supports its Sr Enterprise Account Executives through a culture that emphasizes teamwork and collaboration. Employees can leverage a variety of resources, including Solutions Consultants and Marketing teams, to ensure success in their sales efforts. Additionally, ServiceNow values inclusivity and encourages applications from candidates with diverse backgrounds, ensuring a supportive and enriching work environment.

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What is the expected compensation for the Sr Enterprise Account Executive position at ServiceNow?

The expected compensation for the Sr Enterprise Account Executive role at ServiceNow ranges from $142,650 to $212,200, depending on experience and skill level. In addition to a competitive base salary, employees may receive equity, variable compensation, and a range of benefits, making it a rewarding position for high-performing individuals.

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What kind of work environment can Sr Enterprise Account Executives expect at ServiceNow?

Sr Enterprise Account Executives at ServiceNow can expect a flexible work environment that values trust and collaboration. With opportunities for remote work and a distributed team culture, employees are encouraged to work in a way that suits their individual needs while striving towards common goals.

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Common Interview Questions for Sr Enterprise Account Executive - Apple Account
Can you describe your experience with enterprise software sales?

When answering this question, highlight your specific achievements in enterprise software sales, such as successful negotiations, revenue generated, or key accounts managed. Use metrics to quantify your success, and discuss how your approach aligns with the values and needs of ServiceNow.

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How do you build relationships with C-suite executives?

Demonstrate your strategy for relationship-building, which could include understanding their business challenges, being proactive in communication, and offering tailored solutions. Provide examples of previous successful relationships that have led to significant business outcomes.

Join Rise to see the full answer
What techniques do you use to identify new business opportunities?

Discuss your research methods, networking approaches, and how you leverage data analytics to identify prospects. Mention any specific tools or strategies you employ and how you prioritize leads that align with ServiceNow's target market.

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How do you incorporate AI trends into your sales approach?

Share how you keep up with AI trends and how you’ve applied AI concepts in past roles. Discuss specific examples where you utilized AI tools to improve sales processes or customer engagement and emphasize the importance of staying ahead in the tech landscape.

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Describe a challenging sales situation you encountered and how you overcame it.

Be honest but strategic about challenges faced. Focus on your problem-solving skills, the steps taken to resolve the issue, and the positive outcome that followed. Relate your experience to the potential challenges you may face in the Sr Enterprise Account Executive role.

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What motivates you in a sales role?

Define your personal motivators such as achieving targets, building client relationships, or contributing to the success of a team. Tailor your response to reflect what aligns with ServiceNow's culture and values, expressing enthusiasm for helping clients achieve their objectives.

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How do you ensure a customer-centric sales approach?

Explain your strategy for understanding a customer's needs and providing solutions that genuinely benefit them. Highlight any processes you follow to gather customer feedback and how you adapt your sales strategies based on this information.

Join Rise to see the full answer
What role does teamwork play in your sales strategy?

Discuss the importance of collaboration in achieving sales targets. Share examples where working with cross-functional teams led to successful outcomes and emphasize how you can leverage the collective skills of your team at ServiceNow.

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How do you prioritize your accounts and opportunities?

Explain your approach to account prioritization based on factors like potential revenue, customer needs, and alignment with ServiceNow's solutions. Discuss any tools or frameworks you use to manage your sales pipeline effectively.

Join Rise to see the full answer
What do you know about ServiceNow and its products?

Research ServiceNow and discuss your understanding of the company's offerings, especially its AI-enhanced products and services. Highlight how these solutions can address the challenges faced by potential customers, demonstrating your knowledge and preparedness for the role.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 9, 2025

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