Direct Support Professional II

As a Direct Support Professional II at Seven Hills Community Services, your responsibilities include supporting individuals in daily living activities, teaching essential life skills, implementing Individual Support Plans (ISPs), and administering medication. You’ll also take on leadership roles by training fellow staff and collaborating with a multidisciplinary team to create a supportive atmosphere.

To become a Direct Support Professional II at Seven Hills Community Services, you need a high school diploma or equivalent (GED or HiSET). While 1-3 years of related experience is preferred, training including CPR/First Aid and MAP certification will be provided if needed. Strong communication skills and a compassionate approach to care are also essential.

Direct Support Professionals II at Seven Hills Community Services enjoy a variety of benefits, including health insurance, retirement plans with employee matches, and student loan assistance. You will also benefit from paid vacation, personal days, and opportunities for professional growth within the organization.

While 1-3 years of related experience is preferred for the Direct Support Professional II position at Seven Hills Community Services, it is not strictly required. What matters most is your passion for helping others and your willingness to learn, as training will be provided to support your development in the role.

New hires for the Direct Support Professional II position at Seven Hills Community Services will go through a paid 5-day orientation that covers essential training, including CPR/First Aid, Safety Care, Defensive Driving, and medication administration techniques. This initial training, alongside program-specific training at the worksite, prepares you to excel in your new role.

When addressing a resistant client, it’s crucial to remain patient and empathetic. Engage them in conversation to understand their concerns and preferences. Building rapport can help you motivate them gradually to participate in activities they might find enjoyable. Highlight the importance of personal choice and offer options to encourage their involvement.

To effectively implement Individual Support Plans (ISPs), I prioritize clear communication with clients and their families to ensure everyone is aligned on goals. I assess each client's unique needs and preferences, adapting strategies accordingly. Regularly reviewing progress and making necessary adjustments helps to ensure the plans effectively support the clients’ development and independence.

I once worked with a client who struggled to adjust to a new medication regimen. I took the initiative to communicate with the healthcare provider, voicing the client’s concerns about potential side effects. This open dialogue led to a revised plan that considered the client’s preferences, showcasing the importance of advocacy in ensuring their voices are heard.

In my previous roles, I have trained staff on proper medication administration procedures, emphasizing critical aspects such as dosage accuracy, timing, and documentation. I have also supported clients in understanding their medications, encouraging self-management while adhering to safety protocols, ensuring that all procedures comply with MAP certification requirements.

Maintaining a positive and safe environment involves consistent supervision, actively engaging clients in activities, and promoting open communication. I also prioritize cleanliness and organization within the space to eliminate hazards. Creating a supportive atmosphere hinges on fostering relationships built on trust and respect while ensuring all safety measures are routinely followed.

To promote community involvement, I actively identify local events and activities that align with our clients' interests. I encourage participation by facilitating transportation and prepping clients beforehand to ensure they feel confident and included. This not only enhances social skills but also fosters a strong sense of belonging within the community.

My approach to teaching daily living skills focuses on hands-on learning and patience. I break down tasks into manageable steps, guiding clients through each process while encouraging them to take the lead. Providing consistent feedback and encouragement helps clients build confidence in their abilities, ensuring they develop essential skills for independent living.

Essential qualities for a Direct Support Professional II include compassion, strong communication skills, and a commitment to fostering independence. An ability to remain calm under pressure, adaptability to diverse situations, and a genuine desire to make a difference in clients' lives are critical traits that contribute to success in this role.

In the event of a disagreement with a team member, I believe in addressing the matter directly yet respectfully. I would seek an open discussion focusing on the client’s best interests, ensuring all perspectives are heard. Collaboration and compromise are key, and I would suggest seeking input from the broader team or reassessing the care plan together if needed.

The most rewarding aspect of being a Direct Support Professional II is witnessing the personal growth and achievements of the clients I support. Being part of their journey towards independence and seeing them reach their goals is incredibly fulfilling. The relationships I've built with clients and their families make every day meaningful, encouraging me to continue making a difference.