Global Partner Manager - Global Partnerships

At Sinch, we are pioneering the way the world communicates by bringing cloud-based communication platforms to some of the world's most demanding customers. Collaborating with leading technology partners is integral to our growth and a strategic focus for Sinch.

We are now seeking a skilled and strategic Global Partner Manager to join our Global Partnerships team. In this role, reporting directly to the VP of Global Partner Management & Strategy, you will play a crucial role in fostering growth through a range of global technology partnerships, developing innovative strategies, and ensuring alignment with Sinch’s short-term and long-term plans.

As our Global Partner Manager, you will:

Manage and grow a portfolio of strategic and global partnerships in close collaboration with regional partner teams. As part of the global partner function, you will be responsible for establishing scalable structures around business models and processes, as well as go-to-market and growth planning.

Partnership Management: Oversee and manage relationships with strategic partners who refer customers to Sinch or resell Sinch products, ensuring mutual success and alignment with goals. Responsible for global relationships and business models with partners.

Partnership Development: Develop global relationships with partners to expand Sinch's footprint on joint offerings. Responsible for cultivating key relationships with partners' global stakeholders to drive cross-regional go-to-market strategies and growth.

Growth: Drive growth through strategic partnerships in collaboration with regional teams. Leverage strategic partners' value propositions to drive growth across Sinch products and contribute to overall company growth.

Scaling and Performance: Enhance go-to-market (GTM) strategies, accountability, and business acumen within the partnership and supporting teams. Ensure continuous improvement and alignment with business goals.

In order to be successful in the role, we believe you have:

You have a proven track record in driving growth and managing both regional and global partnerships. You also possess strong business acumen, demonstrated through successful strategic and ecosystem partnership management.

• Proven experience in driving growth and successfully managing partnerships in the technology sector.
• Strong understanding of partner business models and the ability to successfully drive and implement these strategies at both global and regional levels.
• Experience in driving financial results through strategic partnerships and ecosystem management.
• Strong understanding of platform ecosystem dynamics, including third-party software integrations and solution development.
• Experience in setting priorities and executing partnership strategies that align with mutually agreed objectives.
• Proficiency in balancing investments and focus across various partnership types, including strategic, value-add, and transactional sales plays.
• Excellent analytical skills with the ability to measure and optimize performance across global, regional, and segment levels.
• Strong communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels and with external partners.
• Experience working in a global organization and navigating a matrix structure. This background enables you to effectively collaborate across diverse teams and regions, ensuring alignment with global objectives and strategies.

Key Skills

You excel at developing and executing growth-driven strategies, inspiring teams, and managing partnerships to drive profitable results. Your strong collaboration and analytical skills enable you to drive performance and adapt strategies across various partnership business models.

Partnership Management: Experience in managing relationships with partners, including those who refer customers, resell products, or offer services.

Communication: Strong interpersonal skills to influence and build relationships at all organizational levels and with external partners.

Sales Acumen: Experience in collaboration with sales teams and driving profitable results through strategic partnerships.

Leadership: Capability to inspire and drive performance within the partner function and supporting teams.

Strategic Thinking: Ability to develop and execute strategies that drive growth and enhance the ecosystem.

Adaptability: Ability to balance investments and focus across various partnership types and adapt strategies to maximize impact.

Analytical Skills: Proficiency in measuring and optimizing performance across global, regional, and segment levels.

Technical Understanding: Knowledge of platform ecosystem dynamics, including software integrations and solution development.

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 

• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 

• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 

• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 

• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 

• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. 

• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!

This role will be accepting applications until March 31st, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.