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Product Marketing Manager, Sinch SMS & MMS - job 1 of 2

If you're looking for a job that combines innovation, collaboration, and a friendly atmosphere, you've come to the right place! We are seeking a passionate and proven Product Marketing Manager to join our global product marketing team. Reporting to our Product Marketing Director of Messaging, you will own the product marketing strategy and positioning, and help the organization drive the GTM strategy for key audiences.  

  
Sinch is a global Communication Platform as a Service (CPaaS) provider, offering messaging, voice, video, and email communication solutions to a large international customer base. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more. With over 4,400 team members across 69 countries around the world, it's hard to find somewhere without a Sincher to support you.  
  
Join us and be a part of a team that values diversity, fosters creativity, and believes that great things happen when you work with talented and friendly colleagues.  

Responsibilities  

  • Define and implement a cohesive product marketing strategy that positions Sinch's Messaging products as a leader in the space  
  • Drive cross-product Partner with regional sales and marketing leadership and other cross-functional teams to drive product adoption and revenue growth (go-to-market planning, product marketing strategy, marketing campaigns, sales enablement, and more)  
  • Partner with product managers to influence the product roadmap, product competitiveness, and drive product adoption by sharing key market & customer insights 
  • Advocate for our customers and become an authority on our competition to ensure our products are accurately positioned in the market   
  • Measure, analyze and optimize product marketing programs to deliver better business outcomes   
  • Act as thought leader on customer experience and messaging  
  • Own the product marketing toolkit for your product including messaging, positioning, competitive intelligence, ICPs, and personas   
  • Develop product content for external and internal audiences, such as web pages, blog posts, one-pagers, sales decks, demos, and feature functionality assets   
  • Launch new product features and identify ways to drive engagement for existing features   
  • Train and empower cross-functional teams to be product champions  
  • 5+ years in product marketing at technology companies (if you feel you are good for this role but don’t meet this criteria, we encourage you to apply anyway).   
  • Proven success as a senior product marketing manager (launching a new product or working on complex product launches)  
  • Experience communicating effectively and presenting to a diverse and senior range of stakeholders  
  • Flexible, cross-functional team player comfortable with a fast-paced, sometimes ambiguous, environment  
  • Experience in customer communication tools, CPaaSl or Telecoms industry is a plus   
  • Experience in B2B product marketing 
  • Experience with API products is a plus 
  • Phenomenal collaborator who can bridge the gap between product, marketing and sales team   
  • Critical thinker with excellent writing and presentation skills   
  • Strong analytical skills and ability to develop recommendations based on product, customer, and market data   
  • Willingness to learn and demo products   
  • Comfortable working with a distributed team that spans multiple regions and time zones   
  • Ability to travel if needed  

Our Hiring Process 

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/caree

    • STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.  
    • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.  
    • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.  
    • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.  
    • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.  
    • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.  
    • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The annual starting salary for this position is between $118,310.00 - $147,888.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 02/07/2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. 

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$147888K

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What You Should Know About Product Marketing Manager, Sinch SMS & MMS, Sinch

Are you a creative thinker with a passion for product marketing? If so, Sinch is looking for you to join our global team as a Product Marketing Manager for SMS & MMS! In this role, you’ll get to shape the product marketing strategy and positioning, ensuring that our messaging products shine in a competitive landscape. You’ll collaborate closely with regional sales and marketing teams, helping drive product adoption and revenue growth through innovative marketing campaigns. At Sinch, we pride ourselves on being a friendly and diverse workplace where each voice is heard. You'll become an advocate for our customers while sharing valuable insights with our product managers to influence product roadmaps. Your responsibilities will also include creating engaging product content for various audiences, launching exciting new features, and empowering our cross-functional teams to become champions of our products. If you have over 5 years of experience in product marketing, especially in technology, and are a phenomenal collaborator with an analytical mindset, we want to hear from you! So, come join Sinch, where you'll support enterprise clients and be part of a larger team that thrives on creativity and collaboration. Let's change the future of communication together!

Frequently Asked Questions (FAQs) for Product Marketing Manager, Sinch SMS & MMS Role at Sinch
What are the responsibilities of a Product Marketing Manager at Sinch?

As a Product Marketing Manager at Sinch, you will be defining and implementing cohesive marketing strategies for our SMS and MMS products. Your role involves driving cross-functional partnerships to enhance product adoption, advocating for customer needs, analyzing marketing programs, and creating impactful content that resonates with both internal and external audiences. You'll also strategize on go-to-market plans and ensure our products are competitively positioned in the market.

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What qualifications are necessary for the Product Marketing Manager role at Sinch?

To qualify for the Product Marketing Manager position at Sinch, candidates should have a minimum of 5 years of experience in product marketing within the technology sector. A proven track record of successfully launching products and experience in B2B marketing or the CPaaS sector is preferred. Strong analytical skills, excellent communication, and the ability to work in a fast-paced, cross-functional environment are essential qualities that will set you apart.

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How does Sinch support employee work-life balance for the Product Marketing Manager position?

At Sinch, we understand the importance of work-life balance, especially for our Product Marketing Managers who are tasked with driving innovative marketing strategies. We offer a generous paid time off program, flexible remote work options, and support for your mental well-being through our Employee Assistance Program. We believe that happy team members are the key to our success!

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What does career growth look like for a Product Marketing Manager at Sinch?

Career growth at Sinch for a Product Marketing Manager involves exploring diverse opportunities across our global teams. You’ll have chances to take on leadership responsibilities, engage in constant learning through training, and mentor fellow team members. Our commitment to diversity and creativity ensures that your career path at Sinch can be uniquely tailored to your strengths and aspirations.

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What resources are available for training and development for Product Marketing Managers at Sinch?

Sinch provides robust training and development resources for Product Marketing Managers. This includes access to the latest market research, product insights, and ongoing education through workshops and webinars. Additionally, you’ll work closely with friendly colleagues across various functions, fostering an environment for knowledge sharing and collaboration that drives personal and professional growth.

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Common Interview Questions for Product Marketing Manager, Sinch SMS & MMS
Can you describe your experience with product launches in technology?

When discussing your experience with product launches, focus on specific examples where you managed the go-to-market strategy and how you collaborated with various teams. Highlight the challenges you faced, the innovative solutions you implemented, and the outcomes achieved. This showcases your ability to navigate complex product landscapes as a Product Marketing Manager.

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How do you prioritize customer feedback in your marketing strategies?

In answering this question, explain your approach to collecting and analyzing customer feedback. Discuss how you integrate insights into your product marketing strategies to ensure they align with customer needs. Show your understanding of the importance of market positioning in the success of a product, especially in a customer-focused role like a Product Marketing Manager at Sinch.

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What marketing metrics do you consider most important for assessing product performance?

Discuss specific metrics such as customer acquisition cost, conversion rates, and customer lifetime value. Explain how these metrics inform your strategies and adjustments as a Product Marketing Manager. Relate your answer to Sinch’s objectives, demonstrating your analytical abilities and success in driving revenue growth through informed decision-making.

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How do you effectively collaborate with sales teams?

Share examples of past experiences where you partnered with sales teams to drive product adoption. Discuss effective communication strategies, regular meetings, and how you align marketing materials with sales goals. Emphasize your role as a bridge between marketing and sales, key to being a successful Product Marketing Manager.

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Can you provide an example of how you positioned a product against competitors?

Illustrate a scenario where you conducted competitor analysis and adjusted your positioning strategy accordingly. Describe the tools you used for analysis, the insights gained, and how you conveyed those findings to both marketing and product teams. This demonstrates critical thinking and strategic planning, vital for a role at Sinch.

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How do you keep your knowledge up to date with industry trends?

Talk about your strategies for staying updated, such as attending industry conferences, reading reports, or participating in relevant online communities. Emphasize your commitment to lifelong learning as a Product Marketing Manager and mention the importance of staying ahead in a rapidly changing tech environment.

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What role does data play in your marketing decisions?

Explain your approach to leveraging data in your marketing strategies. Discuss how you analyze market trends, customer behavior, and campaign performance metrics to inform decision-making. This shows that you are data-driven and capable of executing strategies that resonate with target audiences.

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How do you handle feedback from senior stakeholders?

Discuss your ability to listen and implement feedback effectively as a Product Marketing Manager. Share an instance where you adapted your strategy based on stakeholder input and how it improved project outcomes. This shows your receptiveness and willingness to collaborate in a team-oriented environment.

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What do you find most challenging about product marketing, and how do you overcome these challenges?

Be prepared to discuss specific challenges you've faced, such as creating cohesive messaging in a diverse team or managing competing priorities. Explain the strategies you've implemented to tackle these issues effectively, emphasizing your critical thinking skills and ability to thrive in ambiguity, key traits for the Product Marketing Manager role at Sinch.

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Why are you interested in working for Sinch as a Product Marketing Manager?

Articulate your passion for the communication industry and why Sinch’s innovative approach resonates with your career goals. Mention specific values that align with yours, such as diversity, creativity, and collaboration. This shows that you are not only qualified but also genuinely interested in contributing to the company’s mission.

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DATE POSTED
April 10, 2025

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