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Security Engineer

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.

 Providing innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. Sinch is the number one choice for easy and engaging business messaging.

 We are seeking a Security Engineer to join our global team. In this role you will be responsible for designing, implementing, and maintaining security protocols to safeguard sensitive information, such as customer data and company intellectual property. Must have a deep understanding of networking and system architecture, as well as knowledge of current and emerging threats and technologies. The Security Engineer plays a crucial role in incident response and developing strategies to prevent future attacks. This position requires strong analytical and communication skills, as well as a commitment to staying up to date with the latest trends and best practices in cybersecurity.

 Key responsibilities:

  • Responsible for assessing and understanding the threat landscape by working with other Cyber functions such as Offensive Security, Digital Forensics etc. and architecting solutions to calibrate risk consistent with risk tolerance.
  • Reviewing security intelligence information and researching emerging threats - to proactively identify and prevent potential threats. 
  • Build and/or tune Sinch security tools, such as EDR, email security, and vulnerability scanning and SIEM solution to ensure that alerts are effective and actionable.
  • Augment Incident Response team to ensure 24/7 coverage and operations. Responsibilities sometimes will require working evenings and weekends, sometimes with little or no advanced notice.
  • Be able to effectively communicate, both written and verbally, complex security and technical concepts to a wide variety of stakeholders and partners and build and leverage and earn the trust of stakeholders at all levels of the organization.
  • Establish and modify runbooks that provide other subject matter experts with a consistent manner of executing the processes.
  • Employing the security technologies to continuously monitor the company’s assets, conduct technical analysis of network traffic to identify anomalies and then taking action to respond to potential vulnerabilities and threats.  

 The successful candidate will possess the following skills and attributes:

  • Experience - 3-5 Yrs.
  • Proven experience in working on threat, vuln, fraud or compliance - ideally building or supporting cross-functional mitigation programs.
  • A background that involves creating a layered security perimeter in the context of a cloud- and container-based microservices.
  • Experience supporting (or building) a security operations function in startup environments, ideally serving as incident commander for security incidents.
  • Knowledge of networking fundamentals, including TCP/IP, OSI stack model, L2, L3 and L7 fundamentals and raw packet analysis. Fluency with common cryptographic modalities
  • Experience using tools like LogRhythm, Nessus, CASB manage threat telemetry.
  • One industry-recognized security certification (CEH, CISSP, CCSP, CISA) -- or the willingness to secure one within six months.

 We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

 We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

 Our values of Dream BigWin TogetherKeep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

 We value our team by offering:

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

 If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

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$80000K
$120000K

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What You Should Know About Security Engineer, Sinch

Are you a tech-savvy problem solver looking to make a difference? Sinch is on the hunt for a talented Security Engineer to join our dynamic global team. As a leader in Customer Communications Cloud, we help businesses engage meaningfully with their customers through messaging, voice, and email. With more than 150,000 clients, including a majority of the world’s top tech giants, your role here is vital in safeguarding sensitive information like customer data and our innovative solutions. In this position, you'll design, implement, and maintain robust security protocols to protect our intellectual property. You will work closely with other cyber functions, analyzing threat landscapes, and proactively identifying potential risks. Your expertise in networking, system architecture, and the latest cybersecurity trends will be essential as you communicate complex security concepts to a diverse array of stakeholders. The Security Engineer is not just a title; it’s about being a key player in our incident response strategy and ensuring our operations run smoothly, even during weekends or late hours. If you have 3-5 years of experience, a solid understanding of threat mitigation, and a passion for fostering innovation, you will thrive in our collaborative environment. At Sinch, we value diversity and are committed to providing a flexible work culture that promotes personal and professional growth. So, if you’re ready to take the next step in your career and contribute to a company that dreams big and wins together, we want to hear from you!

Frequently Asked Questions (FAQs) for Security Engineer Role at Sinch
What are the main responsibilities of a Security Engineer at Sinch?

As a Security Engineer at Sinch, your primary responsibilities will include designing and implementing security protocols to protect sensitive information, assessing the threat landscape, and developing mitigation strategies. You'll work closely with teams across cyber functions, review security intelligence, and enhance our security tools to prevent potential attacks. Your role will also involve communicating complex security concepts to various stakeholders and managing incident response operations.

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What qualifications are required for a Security Engineer position at Sinch?

To qualify for the Security Engineer role at Sinch, candidates should have 3-5 years of relevant experience in threat, vulnerability, or compliance management. A strong background in networking fundamentals and security operations in cloud environments is essential. Additionally, possessing an industry-recognized security certification such as CEH, CISSP, CCSP, or CISA is preferred, or candidates should demonstrate a willingness to obtain one within six months of employment.

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What skills are essential for a Security Engineer at Sinch?

A successful Security Engineer at Sinch should possess strong analytical and communication skills, with a deep understanding of networking and system architecture. Familiarity with security tools such as EDR, Nessus, and SIEM systems is crucial. Additionally, the ability to perform technical analysis of network traffic and a commitment to staying updated with cybersecurity trends are key components of the role.

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How does Sinch promote work-life balance for Security Engineers?

Sinch is committed to fostering a healthy work-life balance for all employees, including Security Engineers. We offer flexible working arrangements, allowing for a hybrid setup that supports both personal and professional commitments. Additionally, our generous annual leave policy and wellness programs underscore our focus on maintaining a healthy work environment.

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What kind of career development opportunities does Sinch offer for Security Engineers?

At Sinch, we believe in investing in our employees' growth. As a Security Engineer, you will have access to coaching and career development support, alongside a variety of online professional development courses. We encourage continuous learning and skill enhancement, ensuring you're equipped to advance in your career.

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Common Interview Questions for Security Engineer
Can you describe your experience with incident response as a Security Engineer?

When discussing your experience with incident response, highlight specific situations where you took the lead as an incident commander. Discuss the types of incidents you managed, the strategies you implemented, and the outcomes. Emphasize how you coordinated with various teams and the lessons learned that enhanced future response efforts.

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How do you stay current with the latest cybersecurity trends?

Demonstrating your proactive approach to staying updated is key. Talk about the blogs, podcasts, or cybersecurity forums you follow, as well as any conferences or training sessions you attend. Sharing specific examples of how newfound knowledge has influenced your work can illustrate your commitment to the field.

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What strategies would you use to assess the threat landscape at Sinch?

Explain how you would approach assessing the threat landscape by collaborating with other cyber functions like Offensive Security or Digital Forensics. Discuss your plans for researching emerging threats and how you would adapt Sinch’s security protocols accordingly. Utilize specific frameworks or methodologies to illustrate your strategies.

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Can you discuss a security project you’ve managed and the results?

In your answer, provide details about a particular project, including your role, the objectives, and the stakeholders involved. Explain the approach you took and the challenges faced, and ultimately, highlight the positive outcomes or improvements in security posture that resulted from your efforts.

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What are your thoughts on communication in cybersecurity?

Discuss the importance of effective communication in cybersecurity, especially as a Security Engineer. Explain how you strive to convey complex technical concepts to non-technical stakeholders, ensuring they understand risks and necessary actions. Providing examples of successful communications can strengthen your answer.

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How would you handle a security breach at Sinch?

Here, outline your incident response strategy. Discuss how you would identify and contain the breach, communicate with relevant teams, and ensure minimal impact on services. Highlight the importance of post-incident analysis and how you would implement measures to prevent future breaches.

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What security tools are you proficient in, and why are they important?

Share specific security tools you've worked with, such as EDR, Nessus, or SIEM solutions. Explain how each tool contributes to a comprehensive security strategy and any personal achievements with these tools, such as improving alert response times or threat detection rates.

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Describe your experience with compliance and data protection regulations.

Address your familiarity with various compliance frameworks (like GDPR or HIPAA) and how you have accounted for them in security practices. Share examples of how you have ensured adherence to these regulations through security assessments, policy updates, or training sessions.

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How do you approach vulnerability management in your role?

Discuss your methods for identifying, assessing, and prioritizing vulnerabilities. Share any specific strategies or tools used for vulnerability scanning and remediation, and illustrate how your efforts have mitigated risks within the organization's systems.

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What do you consider to be the biggest cybersecurity threat today?

Share your perspective on current threats, such as ransomware or insider threats, and support your viewpoint with recent data or incidents. Discuss how staying informed about evolving threats informs your strategies and priorities as a Security Engineer.

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February 20, 2025

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