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Technical Project Manager

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About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch, we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

Description:

We are seeking a self-driven and experienced Technical Project Manager to join our dynamic team, who will be focused on process improvement and platform consolidation projects. The Technical Project Manager will be responsible for planning, executing, and closing projects across diverse teams with limited direction. This role requires a combination of technical and leadership skills to ensure successful project delivery and alignment with Sinch's strategic goals.

Key Responsibilities:

Project Planning and Execution: Define project objectives, create detailed roadmaps, and establish/drive timelines.
Resource Allocation: Secure necessary resources, optimize workflows, and manage project budgets.
Team Coordination: Assemble and lead project teams, streamline communication, and resolve conflicts.
Risk Management: Identify potential risks, devise mitigation strategies, and implement contingency plans. Notify and escalate to manager as appropriate.
Performance Tracking: Monitor project progress, track key performance indicators (KPIs), and report updates to stakeholders. Align to OKR process as applicable.
Stakeholder Management: Maintain strong relationships with internal and external stakeholders across different areas of business (e.g. Technology, Product, Finance), ensuring clear communication and alignment.
Quality Assurance: Ensure that all project deliverables meet the highest quality standards and comply with relevant regulations and best practices.

Qualifications:

Bachelor's degree in Project Management, Business Administration, Technology or a related field.
Proven experience as a Project Manager, preferably in the technology or communications industry, across different levels of the organization.
Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple projects simultaneously with competing priorities and work under pressure.
Proficiency in project management software (e.g., Microsoft Project, Trello, Asana).

Our Hiring process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch Glassdoor Company Review

3.8

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CEO of Sinch

Laurinda Pang

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Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Technical Project Manager, Sinch

Are you ready to take the next step in your career? Join Sinch as a Technical Project Manager, where you’ll play a pivotal role in enhancing how individuals and organizations communicate worldwide. With over 150,000 businesses, from Google to Uber, trusting us for their communication needs, you'll be at the heart of a company that's redefining customer engagement. As a Technical Project Manager at Sinch, you'll lead diverse projects, driving process improvements and consolidating platforms while coordinating with various teams. Your main responsibilities will include defining project objectives, managing resources, and ensuring top-quality deliverables meet regulatory standards. You'll also excel in risk management and stakeholder communications, as you streamline efforts across Technology, Product, and Finance. We’re looking for someone with a Bachelor's degree in Project Management or a related field, robust experience in project management—especially in tech or communications—and a solid grasp of methodologies like Agile, Scrum, and Waterfall. If you have exceptional leadership skills and can manage multiple projects with competing priorities effectively, then Sinch is the ideal environment for you to thrive. Come join us, where we 'Dream Big', 'Win Together', 'Keep it Simple', and 'Make it Happen'—your skills will be right at home in our innovative and dynamic team!

Frequently Asked Questions (FAQs) for Technical Project Manager Role at Sinch

What are the key responsibilities of a Technical Project Manager at Sinch?

As a Technical Project Manager at Sinch, your key responsibilities will include project planning and execution, resource allocation, team coordination, risk management, performance tracking, and stakeholder management. You'll oversee the entire life cycle of projects, ensuring they align with Sinch's strategic goals while maintaining strong communication with diverse teams.